Hello!
I detected two failures in the mobile version. Can you help me, please?
First, in the mobile version, the menu does not stay fixed on top How can I leave it fixed?
Second: Comments nested almost can not read how can I change the width of the comments so they can be read correctly?
What I can do? It looks very bad when there are several answers to the same comment.
Sorry, but my site is in maintenance mode. I add a screenshot
As you can see, the header is not fixed at the top in the mobile version. I've checked and the settings are correct. It's very strange. I tried it with and without logo and with different types of header.
You can also see in the screenshot the problem of nested comments. I use classic style. Can it be due to the width of the blog? I could do this part wider and narrower the sidebar, for example?
Sorry for the inconvenience, but I don't know how to fix this.
Hello! Thank you for your reply. The solution to the problem of nested comments has worked, but there are still comments that do not look good. I have tested with this custom css but still look a little bad.:
@media only screen and (max-width: 1500px){ #comments > ul > li ul { border-left:none !important; padding-left:0px !important; } }
If I compare the comments on the mobile version with comments on the desktop version, I found that a few words of sentences are missing.
If you could help me with this, I would be very grateful PS: The problem is the Mobile version vertically, not horizontal (in case this information helps you) Many thanks!
Hello! I attached two screenshots of the mobile version. The first is in vertical format in which some words of phrases disappear. The second is in horizontal format where sentences are complete. Thank you very much in advance!
PS: It's a little strange because it does not happen all comments.
The change works perfectly. Just give me problems in a particular comment (it's very strange) I checked some of the comments that I have received many answers and working properly. I have problems only in one of them, but otherwise it's all right.
If you want, you can close this ticket Thank you, thank you so much!
Hello! I detected two failures in the mobile version. Can you help me, please? First, in the mobile version, the menu does not stay fixed on top How can I leave it fixed? Second: Comments nested almost can not read how can I change the width of the comments so they can be read correctly?
What I can do? It looks very bad when there are several answers to the same comment.
Thank you very much!
Hello Beatriz, thanks for purchasing TheFox and for creating a new ticket!
For the mobile menu, do you have sticky header option from Thefox > Header Styling?
If yes, that's strange that this is happening, could you please give us a link to your website.
For the nested comment, could you also give us a link to your site or tell us the style our are using ( classic or business )
Regards
---------------------
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Hello!
Sorry, but my site is in maintenance mode. I add a screenshot
As you can see, the header is not fixed at the top in the mobile version. I've checked and the settings are correct. It's very strange. I tried it with and without logo and with different types of header.
You can also see in the screenshot the problem of nested comments. I use classic style. Can it be due to the width of the blog? I could do this part wider and narrower the sidebar, for example?
Sorry for the inconvenience, but I don't know how to fix this.
Thanks!
Hello Beatriz,
For the header problem this only happens for user logged seeing the wordpress admin bar so you can ignore this.
For the comment you can add this custom css ( Thefox > styling options ) :
@media only screen and (max-width: 767px){
#comments > ul > li ul { border-left:none !important; padding-left:0px !important; }
}
This should fix the problem
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hello!
Thank you for your reply.
The solution to the problem of nested comments has worked, but there are still comments that do not look good. I have tested with this custom css but still look a little bad.:
@media only screen and (max-width: 1500px){
#comments > ul > li ul { border-left:none !important; padding-left:0px !important; }
}
If I compare the comments on the mobile version with comments on the desktop version, I found that a few words of sentences are missing.
If you could help me with this, I would be very grateful
PS: The problem is the Mobile version vertically, not horizontal (in case this information helps you)
Many thanks!
Hello Beatriz,
I am sorry but adding this custom css fixed the problem on our demo site.
Could you please add a screenshot of the problem you still have.
Maybe since the length of the comment or the content differ you are maybe having a different problem.
Waiting for more information.
Thanks in advance.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hello!
I attached two screenshots of the mobile version. The first is in vertical format in which some words of phrases disappear. The second is in horizontal format where sentences are complete.
Thank you very much in advance!
PS: It's a little strange because it does not happen all comments.
Hello Beatriz,
Please try to add this :
@media only screen and (max-width: 767px) {
#comments ul li .avatar { float:none; margin-bottom: 10px;}
#comments ul li .details { padding:0; }
.comment_ctn { padding: 15px; }
#comments ul li .details span.Reply { float: left; padding: 20px 0; }
}
I think this should solve the problem.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thank you very much!
The change works perfectly. Just give me problems in a particular comment (it's very strange)
I checked some of the comments that I have received many answers and working properly. I have problems only in one of them, but otherwise it's all right.
If you want, you can close this ticket
Thank you, thank you so much!
Hello Beatriz,
You're welcome!
If you can give us a link when your site is online we will be able to check the problem.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme