Hello! I have a small problem When you click on the invited authors (from the author box or the name/photo of the author in the article) the link takes me to the home and not the post list of that author.
I attached several examples. I have administrator profile, but other people have only author profile. I don't know if this information can help you.
In any case, none of the links works properly and always lead to the web home (my web is a blog and I have fixed a static page with the latest post at home)
Please, if you need more information, do not hesitate to ask me.
I meant that I had disabled "author files" option in the Yoast SEO plugin (attached a screenshot) That's where the problem was. Sorry, I should have checked before.
Thank you very much anyway and apologize for the inconvenience!
Hello! I have a small problem
When you click on the invited authors (from the author box or the name/photo of the author in the article) the link takes me to the home and not the post list of that author.
Can you help me, please?
Thank you very much!
Hello Beatriz,
Could you give us a screenshot of the link you are talking about.
Thanks in advance.
Regards
---------------------
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Of course!
I attached several examples. I have administrator profile, but other people have only author profile. I don't know if this information can help you.
In any case, none of the links works properly and always lead to the web home (my web is a blog and I have fixed a static page with the latest post at home)
Please, if you need more information, do not hesitate to ask me.
Thanks in advance!
Hello Beatriz,
This is really strange, we tested on our test server but couldn't reproduce the problem.
Could you try to go to Settings > Permalinks and click "saves changes"
Then try to go to the author page directly and see if you can access it.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hello!
Forgive me, please. I found where the problem was.
I had disabled author files in Yoast SEO plugin.
I'm really sorry. I should have checked before make you this query.
Many thanks anyway
You can close this ticket if you want.
I'm really sorry!
Hello Beatriz,
For the SEO plugin the problem is maybe the following :
Using the Yoast SEO plugin but didn't modify the page snippet :
https://drive.google.com/open?id=0B4U2I7SLFLQYV2tSaWtHVThDems
Edit this part for each page and the problem will be fixed.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hello!
I meant that I had disabled "author files" option in the Yoast SEO plugin (attached a screenshot)
That's where the problem was. Sorry, I should have checked before.
Thank you very much anyway and apologize for the inconvenience!
Hello Beatriz,
thanks for the additional information!
This will help if an other client has the same problem.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme