1. I started out yesterday with a clean install. I began with choosing a boxed layout and a background. When i did this the background of the main content is transparent and as you can see it is unusable.
Now i figured out how to fix this by adding "background: #ffffff" to #top_bg...
Well this isnt really an issue anymore since i fixed it. however it should be fixed in your code and handled as a bug.
2. I am using boxed mode. I want my header to remain the same width as the box when i scroll down. I have looked into other peoples tickets here and you give them these css to fix the issue:
1. This is definitely a bug, we had the background color to be set for the top_bg div, I think we made a miss somewhere, we will fix this in today update.
2. That's really strange, did you add any custom css to the header container?
Thank you. Please keep in touch because i will wait for a fix for this.
The shopping cart i think is a bug aswell seeing as the element is not really hidden, if you scroll down on the page and then hover over the shopping cart and then drag mouse down where the shopping cart should show you will see that it flashes and then hides again, this happens everytime you move the mouse over that element.
Hi,
I have two issues i would like to discuss.
1. I started out yesterday with a clean install. I began with choosing a boxed layout and a background. When i did this the background of the main content is transparent and as you can see it is unusable.
Now i figured out how to fix this by adding "background: #ffffff" to #top_bg...
Well this isnt really an issue anymore since i fixed it. however it should be fixed in your code and handled as a bug.
2. I am using boxed mode. I want my header to remain the same width as the box when i scroll down. I have looked into other peoples tickets here and you give them these css to fix the issue:
#header_container { z-index:1 ; }
#top_bg { overflow: hidden; z-index: 1; }
However this does not fix the issue for me, when i scroll down the header will be full width.
Hello Christian, thanks for purchasing Thefox!
1. This is definitely a bug, we had the background color to be set for the top_bg div, I think we made a miss somewhere, we will fix this in today update.
2. That's really strange, did you add any custom css to the header container?
This is the site of the customer that used the custom css we provided : http://www.thearctechgroup.com/
Waiting for your reply.
Regards
---------------------
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Strange because that site is exactly what i am looking for. But it doesnt work the same for me.
I installed the latest update and havent done any changes and only thing in my css style is this:
#header_container { z-index:1 ; }
#top_bg { overflow: hidden; z-index: 1; background: #fff; }
You can see on http://www.johanssonsforlag.se/beta that it doesnt work
Hello Christian,
That's strange, could you please try to change
overflow:hidden;
to
overflow:hidden!important;
We don't understand why the menu is still visible outside the top_bg div, you use the correct css.
Can you please tell us if the !important fix the problem.
Regards
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Hi,
That did not help.
I added important in the current version.
http://www.johanssonsforlag.se/beta
Hello Christian,
We really don't understand.
Could you please try to go to Thefox > Header styling and disable the "shrink" header option.
And see if that change anything, this is the only difference we see with our other client that use the same code.
Waiting for your reply.
Regards
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Hi,
Sadly it did not fix things for me.
Update: I noticed that if i add the revolution slider it starts to work. On the pages that I dont have the slider it doesnt work. How to fix this?
Also I noticed that when i scroll down and hover above the shopping cart it doesnt show. How to fix this?
BR,
Christian
Hello Christian,
Ok, that's really strange.
We will give those additional information to our dev team and they will check why this is happening.
For the shopping cart I think it's how the theme works by default.
Regards
---------------------
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Thank you. Please keep in touch because i will wait for a fix for this.
The shopping cart i think is a bug aswell seeing as the element is not really hidden, if you scroll down on the page and then hover over the shopping cart and then drag mouse down where the shopping cart should show you will see that it flashes and then hides again, this happens everytime you move the mouse over that element.
Hello the fox my ticket #937492 is disappear...
So my adress website admin
Log in info removed since it's a public ticket.
so i want color #134056 in video page background this is impossible because i make thee update theme
thanks so much
Hello Jessica,
This is strange, but please create a new ticket with the purchase code of thefox.
Thanks in advance.
Also we fixed the problem :
The problem is that you are using the Yoast SEO plugin but didn't modify the page snippet :
https://drive.google.com/open?id=0B4U2I7SLFLQYV2tSaWtHVThDems
Edit this part for each page and the problem will be fixed.
Regards
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Any news on this?
Hello Christian,
Please go edit the style.css and remove the line 1519
.shrinked_header ul li:hover > ul {
top:55px !important;
left:10000px;
}
The
left:10000px;
Removing this should fix the problem.
You can do this from Appearance > Editor, then select the style.css
Thanks for the feedback and sorry for the inconvenience.
Do not hesitate to contact us if you have more questions.
Regards.
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Hi,
Sadly it did not help this issue :-/
As seen here: http://johanssonsforlag.se/beta/om-oss/
A page without a slider still get the issue.
BR,
Christian
Hello Christian,
Strange, our team will make a script to force the header width,
We should include this in this week update.
Sorry for the inconvenience.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
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Test your site with GTmetrix and fix the issue to make it faster
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