Okay
  Public Ticket #939127
Full width!?
Closed

Comments

  •  2
    Gustav Jönsson started the conversation

    EDIT: Full width problem finally found. Took a while to navigate that documentation... Anyway, still got a few more:


    -How do I use sidebar content in my left navigation heading? Can't find anything in the documentation about this.

    -Why doesn't the preset setting work. I can't use any of the color schemes available or any of the header presets. 


    So far NOT impressed with the theme. Bugs like "save settings" button not functioning (so I figured it was auto-saving, ending up in 30 min work with color editing all to waste), demo import doing a half-ass job (no images or anything) and the above have me extremely frustrated after a few hours. I've worked with a few premium themes earlier, which to me all have felt a lot more intuitive and user-friendly. Is it possible to get a refund?

  •  895
    TheFox replied

    Hello Gustav, thanks for purchasing Thefox!

    Reading your post I think it's maybe a problem with the server settings, preset and theme options error are usually linked to server settings.

    For the demo import, the demo images are under copyright so they have been replaced by placeholder.

    Also are you using any custom plugins? If you could give us access to your dashboard we could see if there is any error with the theme options.

    For the left header navigation you can't use widget in in. What do you want to add to the left navigation?

    For the refund we can't tell since we are only the support team, you would need to contact the theme author from themeforest.

    Regards