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Public Tickets

natasha208 H2Closed License Registration Issue   Updated October 26, 2023 at 2:56am   2 Most recent comment from TheFox Support:Hello Natasha,Please make sure to create a ticket under the correct category, Thefox or Cesis depending on the theme you bought and our team will help you set the theme correctly.Best regards peter No response after clicking on import certificate approval to obtain personal informationClosed License Registration Issue   Updated April 12, 2023 at 10:51am   2 Most recent comment from TheFox Support:Hello Peter,You don't need to "active the license" of the "WPbakery page builder" for more information :Plugins LicensesPlugins Update.This is the forum for after-sales services, though you need ... peter 如何激活Closed License Registration Issue   Updated April 12, 2023 at 4:03am   2 Most recent comment from TheFox Support:Hello,I am sorry our support team doesn't speak chinese.If you are having an issue with the license registration make sure you are using the latest version of our theme.Best regards Wikads Visual Composer not showingClosed License Registration Issue   Updated September 4, 2020 at 6:57am   2 Most recent comment from TheFox Support:Hello Wikads,Please create a ticket support under thefox category and give us access to your dashboard.Best regards. dyausmax license registrationClosed License Registration Issue   Updated February 4, 2020 at 1:15pm   2 Most recent comment from TheFox Support:Hello Dyausmax,You should be able to use the license now.If not, make sure you are using the latest version of the theme :Theme updateDo not hesitate to contact us if you have more questions. Have a n ... gianina18 license activationClosed License Registration Issue   Updated November 15, 2019 at 7:25pm   2 Most recent comment from TheFox Support:Hello Gianina,The plugin are included and you don't need the license to use theme, you can install and activate them.The license are just for additional options or for support.Please check the fo ... Gigi Levens License Registration WPMUClosed License Registration Issue   Updated April 8, 2019 at 8:01am   4 Most recent comment from TheFox Support:Hello Gigi,The only way to achieve this is to buy 1 license for each domain / site.Themeforest don't have multi-license, you need to purchase the same theme multiple times if you want to use it o ... Ronald Terry Code Not WorkingClosed License Registration Issue   Updated January 25, 2019 at 7:41pm   2 Most recent comment from TheFox Support:Hello Ronald,Glad to hear that!Try to update theme :Theme updateDo not hesitate to contact us if you have more questions. Have a nice day! Regards. sadeshwar theme license registration in localClosed License Registration Issue   Updated November 2, 2018 at 7:42am   2 Most recent comment from TheFox Support:Hello Sadeshwar, thanks for contacting us!Yes, if you use on dev or local you won't need to use the license.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Omer Fuat The purcahase code is wrong.Closed License Registration Issue   Updated September 11, 2018 at 9:58am   3 Most recent comment from TheFox Support:Hello Omer,Glad to hear that the problem is solved!Do not hesitate to contact us if you have more questions. Have a nice day! Regards.