Public Tickets
sstalin777
How to download the complete template for your demo (Trending Demo)
TheFox | Responsive Multi-Purpose WordPress Theme
Updated 2 weeks ago
1
Most recent comment from sstalin777:I want to get the complete demo template with the Trending Demo structure (https://thefoxtrending.wpengine.com/).
Can I get the complete template, not just individual pages?
This demo is not available ...
ElevaTD
Puedo importar a figma?
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 22, 2025 at 3:04am
2
Most recent comment from TheFox Support:Hello, thanks for using our theme!Unfortunately the only design files the theme has are pdf that are included in the main file you downloaded from themeforest.Best regards
Kevin Stansbury
Update themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 20, 2025 at 3:11am
4
Most recent comment from TheFox Support:Hello Parmjit, sorry for the late reply.Did you update anything lately?
Did you tried to disable any custom plugins you are using and then clear the cache?Then clear the cache :
https://wpbuilders.co/ ...
wm_melton55
Site Unavailable - Theme IssueClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 31, 2024 at 7:27am
2
Most recent comment from TheFox Support:Hello,We have forwarded your message to the dev team.We are currently waiting for a reply from theme, if we don't get back to you directly it means that it will be fixed in a future update.
rebeccac94
Media LibraryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 17, 2024 at 12:07am
2
Most recent comment from rebeccac94:Can someone please help?
CORNEILLE NGALEU
IMPOSSIBLE CUSTUMIZE THE theFox with ELEMENTORClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 7, 2024 at 4:10pm
2
Most recent comment from Laura Zasoski:My site is having the same issue. I would love an update from the support team or OP if available.
CORNEILLE NGALEU
PROBLEME D'IMPORTATION DUT HEMEClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 27, 2024 at 10:04am
2
Most recent comment from CORNEILLE NGALEU:Ouvrez le fichier de configuration "php.ini" : À l'intérieur du répertoire "conf", vous devriez trouver un fichier nommé "php.ini". Ouvrez ce fichier avec un éditeur de texte.
Recherchez la ...
Luca Torraco
Blog paginationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 20, 2023 at 4:24pm
1
Most recent comment from Luca Torraco:Dear Support Team,
I am writing to report a recurring issue with the blog pagination function in the theFox WordPress theme. Despite previous fixes, the problem persists with each theme update.
The sp ...
Lisa
Redux?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 25, 2023 at 2:20am
2
Most recent comment from TheFox Support:Hello Lisa, thanks for using our theme!Yes, you need the redux framework, it's used for the theme option panel.If you update the theme and plugins to their latest version you shouldn't need ...
Frank
Licences AvailableClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 22, 2023 at 3:15am
2
Most recent comment from TheFox Support:Hello Frank, thanks for using our theme!You should be able to check your license status using this page :https://themecheck.wpengine.com/wp-content/license_checker.phpDo not hesitate to contact us if ...
baumannsebastian
No footer menu in mobile versionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 17, 2023 at 2:36am
5
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Ilham
Demo ImporterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 15, 2023 at 8:11am
3
Most recent comment from TheFox Support:Hello,When the theme is activated, you can download single demos from Thefox > Import Singles Pages.Then Click Import singles button and in the "Pages" Dropdown select the pages you want to import.Th ...
Jonni Bailey
LayerSlider Not WorkingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 3, 2023 at 4:31pm
8
Most recent comment from TheFox Support:Hello Ben,I am not sure, if they kept the same function to make and store slider then yes, you should be able to use it.But since we didn't test with the latest version we can't be 100% sure ...
redfrog22
Google Maps API not workingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 7, 2023 at 2:35am
4
Most recent comment from TheFox Support:Hello,Are you using the latest version of the theme?Are you paying your google api, it isn't free anymore.Please create a new ticket and give us more information.Best regards
anna348
ReturnClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 15, 2022 at 9:36am
2
Most recent comment from TheFox Support:Hi Anna,You can ask for a refund from Envato.What are the problems that you have?If you need help with the theme setup let us know.Best regards