Okay

Public Tickets

Annaliese WPBakery Not Displaying or working   TheFox | Responsive Multi-Purpose WordPress Theme   Updated 1 day ago   1 Most recent comment from Annaliese:I have uploaded TheFox theme which contains the Plugin WPBakery. I have then purchased a licence for WPBakery as well. When I go to a page to start creating a layout the options for WPBakery aren ... carlospeza No real support   TheFox | Responsive Multi-Purpose WordPress Theme   Updated 4 days ago   2 Most recent comment from jpacne:I am also waiting on a reply from support for over two weeks.  This is not the expected service for paid support.   Kinga Cannot edit demo pages   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 7, 2026 at 12:20pm   1 Most recent comment from Kinga:I have already been waiting for a week for your response.When the theme is on I cannot see anything on the edit page in editing window. When I switch to another theme I can see and edit everything.Wil ... Dagoberto Reyes PESIMO SERVICIO   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 22, 2026 at 4:38pm   1 Most recent comment from Dagoberto Reyes:AUN NO SE PUEDE ACTIVAR EL PRODUCTO MAS DE UN MES ASI Y NADIE RESPONDE, EL SERVICIO ES UNA ESTAFA NADIE REGRESA EL DINERONO COMPREN ESTE PRODUCTO ES COMO LA CAYAMPA!!! Dagoberto Reyes ESTAFADORES   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 22, 2026 at 4:37pm   1 Most recent comment from Dagoberto Reyes:AUN NO RESPONDEN, MAS DE UN MES Y AUN NO SE PUEDE ACTIVAR EL PRODUCTO Y NADIE RESPONDENO COMPREN ESTE PRODUCTO PORQUE ES UNA ESTAFA!!!! Dagoberto Reyes LADRONES   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 22, 2026 at 4:36pm   1 Most recent comment from Dagoberto Reyes:AUN NO PUEDO ACTIVAR MI PRODUCTO Y AUN NO ME REGRESAN EL DINERO, SONUNOS ESTAFADORES!!!! Dom Slider Revolution - Added Button   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2026 at 12:48am   1 Most recent comment from Dom:Button added to slide does not resolve to custom link, but resolves back to main page. Issue started about two weeks ago. (March 2026). Has anyone else had this issue? Rick Slider Revolution upgrade through TheFox Maintenance panel causes fatal error and breaks slider placement   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 18, 2026 at 3:21am   1 Most recent comment from Rick:Hi, I ran into a major issue after updating TheFox and Slider Revolution using the built‑in update tools. What I did Updated TheFox theme using the Envato Market plugin Went to TheFox Options → Ma ... Miguel Sanz The Fox   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 6, 2026 at 8:30pm   1 Most recent comment from Miguel Sanz:Hi,I have a problem in my website and it seems to be related with The Fox theme, the information I have:[01-Mar-2026 17:37:34 UTC] PHP Warning: Attempt to read property "name" on array in /home1/cami ... Miguel Sanz The Fox installationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 27, 2025 at 2:28pm   1 Most recent comment from Miguel Sanz:Hello, I have a problem, The Fox child theme is installed and working, but The Fox parent theme is deleted, it was deleted but an administrator we had, by error.  this situation provokes some problem ... Fabian PHP ErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 1, 2025 at 11:51am   2 Most recent comment from Fabian:Dear Support,when can i get an answer?Best regardsFabian Krystal Activation of ThemeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 25, 2025 at 3:00pm   1 Most recent comment from Krystal:Good afternoon:I have two questions:I have two clients that are love The Fox theme. Do I need to purchase the template twice in oder to use it for their websites or once I have purchased the templa ... sstalin777 How to download the complete template for your demo (Trending Demo)Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 30, 2025 at 9:01am   1 Most recent comment from sstalin777:I want to get the complete demo template with the Trending Demo structure (https://thefoxtrending.wpengine.com/). Can I get the complete template, not just individual pages? This demo is not available ... ElevaTD Puedo importar a figma?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 22, 2025 at 3:04am   2 Most recent comment from TheFox Support:Hello, thanks for using our theme!Unfortunately the only design files the theme has are pdf that are included in the main file you downloaded from themeforest.Best regards Kevin Stansbury Update themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 20, 2025 at 3:11am   4 Most recent comment from TheFox Support:Hello Parmjit, sorry for the late reply.Did you update anything lately? Did you tried to disable any custom plugins you are using and then clear the cache?Then clear the cache : https://wpbuilders.co/ ...