Okay

Public Tickets

Marzia Agnetti overidding theme functonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 28, 2020 at 5:28pm   6 Most recent comment from TheFox Support:Glad to hear thatDo not hesitate to contact us if you have more questions. Have a nice day! Best Regards. KeLoX Classic box odd and evenClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 28, 2020 at 5:23pm   2 Most recent comment from TheFox Support:Hello Kelox, thanks for purchasing Thefox!1. You need to edit the thefox/functions/rd_functions/rd-custom-excerpt.phpand modify the value line 164function rd_port_excerpt($length) {    return 35;}Mo ... Gareth Sandall The fox demo importer into Wordpress not workingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 24, 2020 at 1:02pm   2 Most recent comment from TheFox Support:Hello Gareth, thanks for purchasing Thefox!Make sure you have the server settings set correctly, for more information check this article :What To Do If Demo Content Import FailsIf you want to only im ... Marzia Agnetti portfolio full width layoutClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 22, 2020 at 12:50pm   5 Most recent comment from Marzia Agnetti:Thank you! I solved! I wanted to have full background, so I choose page layout and worked. tom Layerslider 6.11.1. is missingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 17, 2020 at 10:56pm   4 Most recent comment from TheFox Support:Hello,The latest version available on codecanyon and the one we one the license is 6.9.2Check this page and contact the author if you need more information : https://codecanyon.net/item/kreatura-slid ... SaneChoiceLtd Removing CSSClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 17, 2020 at 10:53pm   2 Most recent comment from TheFox Support:Hello,Where exactly do you see css reference for the layerslider?I don't think our theme load special css for the layerslider.Best regards Rodrigo Mobile menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 29, 2020 at 11:04am   2 Most recent comment from TheFox Support:Hello Rodrigo,Unfortunately you would need custom development of theme.You can work with https://wpbuilders.co/request-service/They should be able to achieve this.Hope they can help you.Do not hesit ... Michael Kuzaj NewsletterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 21, 2020 at 9:42am   2 Most recent comment from TheFox Support:Hello Michael, thanks for purchasing Thefox!It is hard to tell since we don't know the plugin you are using.Also we see that both checkbox are different ( different classes ) and are from the mai ... Aaron Hodgson Icons not displaying correctlyClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2020 at 11:34am   8 Most recent comment from TheFox Support:Glad to have been able to help and glad to hear that you solved the issue!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boos ... Mike Hide cart icon on mobile menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2020 at 9:04am   2 Most recent comment from TheFox Support:Hello again,You can add this custom css to add more space between both :Thefox > Styling options :.menu_slide #nav_button_alt { padding-left: 20px; }or if you want to remove the cart icon :.mt_menu . ... Rodrigo Megamenu customizationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2020 at 10:55pm   4 Most recent comment from TheFox Support:Hello Rodrigo,I am sorry but our support team is able to provide you custom code to achieve what you are trying to do.If you want to achieve this you might want to contact the https://wpbuilders.co/ ... sinaiem Theme activation issueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2020 at 10:47pm   2 Most recent comment from TheFox Support:Hello Sinaiem,Did you installed any new plugin recently?For example I know that the plugin Better WordPress ReCaptcha plugin can create this issue http://betterwp.net/wordpress-plugins/bwp-recaptch ... Erick Martinez Obsolete themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2020 at 4:03pm   4 Most recent comment from TheFox Support:Hi Erick,The plugin is "Activated", they just ask you to "activate" to make you buy the plugin but there is no need to do so.If you keep our theme updated you should be able to access the plugins upda ... Miguel Posts layoutClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 22, 2020 at 11:19am   2 Most recent comment from TheFox Support:Hello Miguel, I am not sure to understand, you want to change the blog post layout? To do this you would need to modify the theme files, which layout do you want to change, the blog module layout?If y ... Avi Zarum updating the themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 7, 2020 at 9:12am   2 Most recent comment from TheFox Support:Hello Avi, thanks for purchasing Thefox!Make sure to take a backup of your installation then update the theme and plugin.The version 1.20 is a really old one :Theme updatePlugins Update.If you have u ...