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Public Tickets

Sonia TROUTET Replace template terms in FrenchClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 4, 2019 at 8:03am   2 Most recent comment from TheFox Support:Hello Sonia, thanks for purchasing Thefox!The easiest way to translate the theme is to use Poedit and to create a po file of your language. You can find the .po file in the lang folder. Download the ... Aleksandar Jovicic revolutionary sliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 4, 2019 at 7:35am   2 Most recent comment from TheFox Support:Hello Aleksandar,We will make an update for Slider revolution and Layerslider this weekend, it should be ready to download on monday or maybe earlier.Best regards Aleksandar Jovicic buttonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 1, 2019 at 8:22am   2 Most recent comment from TheFox Support:Hello Aleksandar,The Slider revolution has been updated lately and changed the way it works.Go edit the slider and create a new button, this will fix the issue.Check their documentation here :https:// ... Aleksandar Jovicic portfolio reorderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 29, 2019 at 12:16pm   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Aleksandar Jovicic price tablesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 28, 2019 at 6:45am   4 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Yvonne blog redirectClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 27, 2019 at 7:19am   4 Most recent comment from TheFox Support:Hello Yvonne,The problem is that you used the Yoast SEO plugin but didn't modify the page snippet :If you install Yoast SEO you NEED to fill the snippet : https://drive.google.com/open?id=0B4U2I ... Kevin "Register" box appearing behind onscreen keyboard on mobile devicesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 5, 2019 at 10:06pm   3 Most recent comment from Kevin:Ok, I couldn't wait on this any longer because the client was tearing strips off us and refusing to pay her bill because of it (which I think is ridiculous because it really is such a minor issue ... Alfred Olivetti Revolution Slider ActivationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 21, 2019 at 11:05am   2 Most recent comment from TheFox Support:Hello Alfred, thanks for purchasing Thefox!You don't need to "Activate" the license to use it please check the following articles :Plugins LicensesPlugins Update.Do not hesitate to contact us i ... Aleksandar Jovicic lost pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 20, 2019 at 9:27am   4 Most recent comment from TheFox Support:Glad to hear that you have been able to solve the issue!Best regards Cody BlogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 1, 2019 at 3:18pm   6 Most recent comment from Cody:If you need any additional information from me to assist with this issue, please let me know. Dustin Icon Box without column marginClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 15, 2019 at 10:00am   6 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from ... sekhar LicenseClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2019 at 8:11am   2 Most recent comment from TheFox Support:Hello Sekhar, thanks for purchasing Thefox!Please try again.Also make sure you are using the theme latest version :Theme updateDo not hesitate to contact us if you have more questions. Have a nice day ... Kelly Mobile site showing codeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 4, 2019 at 3:19pm   2 Most recent comment from TheFox Support:Hello Kelly,Make sure to activate your license from Thefox > LicenseThen go clear the server and browser cache, that should fix the problem!Do not hesitate to contact us if you have more questions. Ha ... Mohamed Multhazim Akbar Ali THEME HOME PAGE NOT WORKINGClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2019 at 7:40am   4 Most recent comment from TheFox Support:Hello Mohamed,Can you please make sure that your server is using the correct settings.Also we changed this ticket to private, please give us the credential so we can log in your site and check if we c ... Lihong Qiu how to customise category and blog ?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2019 at 1:09am   3 Most recent comment from Lihong Qiu:I wang to change the layout of category page, also  want to remove some info, such as   author, like etc under each title.