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Public Tickets

Aleksandar Jovicic price tablesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 28, 2019 at 6:45am   4 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Yvonne blog redirectClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 27, 2019 at 7:19am   4 Most recent comment from TheFox Support:Hello Yvonne,The problem is that you used the Yoast SEO plugin but didn't modify the page snippet :If you install Yoast SEO you NEED to fill the snippet : https://drive.google.com/open?id=0B4U2I ... Kevin "Register" box appearing behind onscreen keyboard on mobile devicesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 5, 2019 at 10:06pm   3 Most recent comment from Kevin:Ok, I couldn't wait on this any longer because the client was tearing strips off us and refusing to pay her bill because of it (which I think is ridiculous because it really is such a minor issue ... Alfred Olivetti Revolution Slider ActivationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 21, 2019 at 11:05am   2 Most recent comment from TheFox Support:Hello Alfred, thanks for purchasing Thefox!You don't need to "Activate" the license to use it please check the following articles :Plugins LicensesPlugins Update.Do not hesitate to contact us i ... Aleksandar Jovicic lost pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 20, 2019 at 9:27am   4 Most recent comment from TheFox Support:Glad to hear that you have been able to solve the issue!Best regards Cody BlogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 1, 2019 at 3:18pm   6 Most recent comment from Cody:If you need any additional information from me to assist with this issue, please let me know. Dustin Icon Box without column marginClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 15, 2019 at 10:00am   6 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from ... sekhar LicenseClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2019 at 8:11am   2 Most recent comment from TheFox Support:Hello Sekhar, thanks for purchasing Thefox!Please try again.Also make sure you are using the theme latest version :Theme updateDo not hesitate to contact us if you have more questions. Have a nice day ... Kelly Mobile site showing codeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 4, 2019 at 3:19pm   2 Most recent comment from TheFox Support:Hello Kelly,Make sure to activate your license from Thefox > LicenseThen go clear the server and browser cache, that should fix the problem!Do not hesitate to contact us if you have more questions. Ha ... Mohamed Multhazim Akbar Ali THEME HOME PAGE NOT WORKINGClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2019 at 7:40am   4 Most recent comment from TheFox Support:Hello Mohamed,Can you please make sure that your server is using the correct settings.Also we changed this ticket to private, please give us the credential so we can log in your site and check if we c ... Lihong Qiu how to customise category and blog ?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2019 at 1:09am   3 Most recent comment from Lihong Qiu:I wang to change the layout of category page, also  want to remove some info, such as   author, like etc under each title. Lihong Qiu How to configure blog layout? pls see attachementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 29, 2019 at 8:46am   1 Most recent comment from Lihong Qiu:I want to customise blog layout, but failed to find the place to set it up like your demo site. by the way, the menu of blogs is 'category' ? saying 'Classic layout', 'multi a ... Sanne Huntink PRIVÉ TICKET #2043206 followup?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 2, 2019 at 7:54am   5 Most recent comment from Sanne Huntink:Hello,2 months ago I have inserted this support ticket.The problem was then was solved by updating the theme but the problem now has reappeared. When you go to https://agrea.nl/actueel/ and you cli ... Yvonne Schellekens blogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 19, 2019 at 8:28am   2 Most recent comment from TheFox Support:Hello Yvonne,First for the blog that moves, this is because the testimonial carousel, when it changes the height of the row change and it makes the page height change and make the blog to move up and ... Lihong Qiu What module it is?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 19, 2019 at 8:21am   2 Most recent comment from TheFox Support:Hello Lihong,This is something that can be done using the portfolio.Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards.