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Public Tickets

Cumhur YALCIN woocommerceClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 25, 2019 at 7:12am   4 Most recent comment from TheFox Support:Hello Cumhur.Please update the theme to the latest version :Theme updateThis should fix the problem.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Jimmy How to turn off scrolling animation of an accordionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 24, 2019 at 8:22am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Kyle Beam Adding a button to the main menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 23, 2019 at 7:14am   2 Most recent comment from TheFox Support:Hello Kyle, thanks for purchasing Thefox!You need to target the "a" element and not the class directly.Then make sure to adjust the padding / margin and it should be ok.If you still have difficulty w ... Miles Blatstein Demo ThemeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 22, 2019 at 8:04am   2 Most recent comment from TheFox Support:Hello Miles, thanks for purchasing Thefox!The images are not included in the demo because of the copyrights.Where you able to import the pages you wanted?You can import single page from Appearance > ... Stuart Saunders Header ImagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 18, 2019 at 6:21am   2 Most recent comment from TheFox Support:Hello Stuart, thanks for purchasing Thefox!The background image are set from the row settings / parallax :https://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.htm ... John Ralley Mobile menu to appear in lower screen resolutionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 16, 2019 at 2:51pm   3 Most recent comment from John Ralley:Hello Fox,I ll try to 'mess up' with media queries and see what i can get.Thanks anyway Ahmed plugin list for optimum theme speedupClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2019 at 1:04pm   2 Most recent comment from TheFox Support:Hello Ahmed, thanks for purchasing Thefox! For speed optimization you could use autoptimize. Also run your site through https://gtmetrix.com/analyze.html to see what can be fixed. Then regarding en ... Michel registration -deregistrationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 13, 2019 at 9:57am   2 Most recent comment from TheFox Support:Hello Michel,You should have the de-registration option inThefox > License ( from the wordpress dashboard ).If not then try to register the license to your new site, if you have problem with the regi ... ayoute installationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 10, 2019 at 9:35am   2 Most recent comment from TheFox Support:Hello Ayoute,You need to close the "Envato market" bar before sending a link.Waiting for more information.Also no need to create multiple tickets.Kind regards Jack Mobile Menu ColorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 5, 2019 at 7:47am   2 Most recent comment from TheFox Support:Hello Jack,That's really strange, you can try to add this custom css ( thefox > styling options ) :#nav_button:before, #nav_button_alt:before {color:#000000 !important; }Just change the color co ... The Visionair php valuesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2019 at 11:09am   2 Most recent comment from TheFox Support:Hello The Visionair, thanks for purchasing our theme!I recommend you to switch hosting, we have nothing good to tell you about your current web hostingHere is 3 web hosting we recommend, if you have ... Merijn Happel Center the page titleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 29, 2019 at 10:10am   2 Most recent comment from TheFox Support:Hello Merijn,You can add this custom css ( thefox > styling options ) :.page_title_ctn h1 { display: inline-block; float:none; }.page_title_ctn .table_wrapper { text-align:center; }This should do the ... Marzia Agnetti enable some vc elementsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 29, 2019 at 9:40am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Kristin Schaab 403 ForbiddenClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 27, 2019 at 8:37pm   2 Most recent comment from TheFox Support:Hello Kristin,The problem is from your web hosting, try to change the server settings to the one you can find in this article :What To Do If Demo Content Import FailsIf you still have problem after d ... Duncan Slider revolutionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 22, 2019 at 10:12am   4 Most recent comment from TheFox Support:Hello Duncan,in thefox_full_package/slidersWhich one are you trying to use?If you can give us the link to our demo page that use the slider we will tell you which zip file to use.Kind regards