Public Tickets
Sean Hurley
LicenseClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 5, 2019 at 11:22am
4
Most recent comment from TheFox Support:Hello Sean,Yes, if it tell you to register the theme one more time please contact us, it should only ask 1 per website.Do not hesitate to contact us if you have more questions.
Have a nice day!
Rega ...
Renato
ButtonClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 5, 2019 at 11:19am
4
Most recent comment from TheFox Support:Hello Renato,It depends, do you need just one button in the top bar, what color, style, does this need to also be in the mobile part ?It depends on this.If you contact selsek,[email protected] with more ...
Yulan
Mega menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 20, 2018 at 10:14am
2
Most recent comment from TheFox Support:Hello Yulan, thanks for purchasing Thefox!You can set up the megamenu, please check the documentation :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#men ...
Romain
Video row not displaing contentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 20, 2018 at 9:40am
2
Most recent comment from TheFox Support:Hello Romain,We didn't made any changes to the theme really, did you updated or installed anything new?Updated to WordPress 5.0? Installed a new plugin or updated one?Or if you updated only the theme ...
Westley Annis
Menu Bug on mobile devicesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 19, 2018 at 11:16am
2
Most recent comment from TheFox Support:Hello Westley,The problem is that one of the custom plugin you are using is not compatible with the version 5.0 of wordpress, try to disable the plugins you are using and see if it fix the problem.Ki ...
Laura Goatley
blog postsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 10, 2018 at 10:23am
2
Most recent comment from TheFox Support:Hello Laura, thanks for purchasing Thefox!The blog posts are cut after a certain number of characters that why this is happening.If we do it with word the length of the paragraph would be different an ...
David
Change or remove certain elements of a blog postClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 3, 2018 at 11:35am
8
Most recent comment from TheFox Support:Glad to hear thatDo not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Antonija
Page path - page/post bar?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 30, 2018 at 2:10pm
3
Most recent comment from TheFox Support:Hello Antonija, thanks for purchasing Thefox!Glad to hear that you find a way to achieve thisDo not hesitate to contact us if you have more questions.
Have a nice weekend!
Regards.
ThePointHamOnt
post optionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 29, 2018 at 10:03am
2
Most recent comment from TheFox Support:Hello ThePointHamOnt, thanks for purchasing Cesis!Please add this custom css ( thefox > styling options ) :.single-post .page_title_ctn { display:none; }Do not hesitate to contact us if you have more ...
Westley Annis
UpdatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 28, 2018 at 10:26am
2
Most recent comment from TheFox Support:Hello Annis,You can check the changelog in the documentation or in the theme page on themeforest.If you see that there is a new update available for one of the plugins and if you see that we updated t ...
Husain T
Demo ImportClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 27, 2018 at 10:06am
4
Most recent comment from TheFox Support:Hello Husain,If you want to do this you need to edit the media-queries_wide.cssIn this theme we don't have have this option unfortunately, our other theme "Cesis" have this option.I am sorry but there ...
Max
Un fichier Javascript inconnu augmente le chargementClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 26, 2018 at 9:58am
2
Most recent comment from TheFox Support:Bonjour Max,Vous avez des plugins supplémentaires?Ce fichier ne vient pas de notre theme donc vient surement d'un plugin que vous utilisez, essayez de déactiver tout vos plugins, si le fichier dispa ...
Mike
SSL disabled Staff Member pagesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 22, 2018 at 11:23am
5
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Jeff
FontsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2018 at 7:37am
2
Most recent comment from TheFox Support:Hello Jeff,This is a custom heading moduleGo edit the page and edit the Heading module to change the font.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Mike
Outdated WooCommerce template file(s)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 10, 2018 at 9:15am
2
Most recent comment from TheFox Support:Hello Mike,This is not really important, they just update the file number and didn't made any changes that matters.Our team will update the theme soon.Do not hesitate to contact us if you have more q ...