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Public Tickets

Vesa-Pekka Immonen Cannot find the WP visual front-end editorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 3, 2019 at 6:07am   2 Most recent comment from TheFox Support:Hello Vesa-Pekka, thanks for purchasing Thefox! We disabled the front-end editor because we use a different bootstrap and some of our custom modules doesn't execute correctly when used from the f ... Javier Polania ErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 28, 2019 at 6:40am   2 Most recent comment from TheFox Support:Hello Javier, thanks for purchasing our theme!Make sure your server are using the correct settings you can find in this article :What To Do If Demo Content Import FailsIf you are hosted with Godaddy, ... Vojtech Not able to add WoWhead.com tooltipsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 27, 2019 at 8:24am   3 Most recent comment from TheFox Support:Hello Vojtech, thanks for purchasing Thefox!Glad to hear that you were able to fix the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Richard a Adamy Can't upload The Fox theme to my wordpress siteClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 24, 2019 at 9:18am   2 Most recent comment from TheFox Support:Hello Richard, thanks for purchasing Thefox!You need to change the server settings to the one recommend in this article :What To Do If Demo Content Import FailsThis should fix the problem.Also if yo ... Lihong Qiu header set upClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 23, 2019 at 5:59am   2 Most recent comment from TheFox Support:Hello again,You just need to use the transparent header for the page :https://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#create-page-transheaderDo not hesit ... Lihong Qiu can i customise the column of footerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 23, 2019 at 5:56am   7 Most recent comment from TheFox Support:Hello Lihong,For the update :Theme updateRegarding the 6 column, not at this moment since the width of thefox is small so the design of the column won't be good.Best regards Lihong Qiu footer builder and post listClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 23, 2019 at 5:32am   4 Most recent comment from TheFox Support:Hello,If you need to do this just use the widgetized module and use the recent post widget.If you need customization please contact https://wpbuilders.co/Our support only cover bugs, if you see the d ... Lihong Qiu post list only with titleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 22, 2019 at 6:34am   2 Most recent comment from TheFox Support:Hello again,What you could try to do is use the "widgetised sidebar" and use the "recent posts" widget.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Lihong Qiu footer list styleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 22, 2019 at 6:28am   2 Most recent comment from TheFox Support:Hello Lihong,You can add custom css using this class to modify the footer widget styling :#footer .page_item a, #footer .menu-item aIf you need customization contact https://wpbuilders.co/We don' ... Dustin Only one level in mobile menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 19, 2019 at 6:08am   3 Most recent comment from TheFox Support:Hello Dustin, thanks for purchasing Thefox!Glad to hear that you solved the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Tom Blog LayoutClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 18, 2019 at 6:36am   2 Most recent comment from TheFox Support:Hello Tom, thanks for purchasing Thefox!If you set the "Post" page, then it will use the theme default template.So we advise you to not use it and just create a blog page using the module.Do not hesi ... sandy One page 02 layout mobile menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 17, 2019 at 6:24am   2 Most recent comment from TheFox Support:Hello Sandy,Make sure you have set the mobile menu from Appearance > MenusIf you didn't it will show all your pages.Do not hesitate to contact us if you have more questions. Have a nice day! Reg ... Kevin Boyette WPML language pluginClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 12, 2019 at 12:53pm   2 Most recent comment from TheFox Support:Hello Kevin,The WPML plugin is a premium plugin :https://wpml.org/You need to buy it from this site if you want to use it.Do not hesitate to contact us if you have more questions. Have a nice day! Re ... Al Winchell registeringClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 9, 2019 at 10:31am   2 Most recent comment from TheFox Support:Hello Al,What is the version of the theme you are using when trying to register the license?Kind regards Eric MenusClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 7, 2019 at 11:21am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards.