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Public Tickets

Andres Godinez Accordeon animationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 22, 2020 at 6:20pm   2 Most recent comment from TheFox Support:Hello Andres, thanks for purchasing Thefox!Are you using a custom plugin or made modification to the theme files, it seems that the accordions you are using differ to the one we use in our demo.Best ... Lacey Menu dropdown hiddenClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 7, 2020 at 9:59am   2 Most recent comment from TheFox Support:Hello Lacey,Go edit the menu and make sure the "Music" item don't have "hide heading" checkbox checked.If you are not using a mega menu this will hide the menu items.Do not hesitate to contact u ... bernardfgagnon Remove author/categolies line from postClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 19, 2019 at 7:26pm   2 Most recent comment from TheFox Support:Hello Bernard,Try this custom css ( thefox > styling options ) :.post-info { display:none; }This should do the trick.If not, please send us a link to the page you are referring to.Do not hesitate to c ... Lorny Wanders Page titleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 17, 2019 at 12:31pm   6 Most recent comment from TheFox Support:Hello Lorny,It depends, but if it is for the page, it is the page.php file.You should use a child theme if you want to make modifications to the theme files.Do not hesitate to contact us if you have ... Alain Thébault LayerSlider modelClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 15, 2019 at 10:26am   4 Most recent comment from TheFox Support:Hello Alain,You should be able to find all the slider zip file in the big file you can download from themeforest.Then in thefox_full_package/sliders folder you will find all our sliders.Do not hesitat ... Alfred Olivetti theme updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 11, 2019 at 11:17am   2 Most recent comment from TheFox Support:Hello Alfred,1. For the changelog you can check in the documentation file or on the theme page : https://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/11099136#item-description ... H Anddev Running theFox on Bitnami on KubernetesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 21, 2019 at 10:37am   2 Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!Can you please give us the error log, apache don't really help us in that case.Also check the permission/security setting that is in place. Check the servers ... Frank Demo Importer Link MissingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 18, 2019 at 7:10pm   2 Most recent comment from TheFox Support:Hello Frank, thanks for purchasing Thefox!That's strange, glad you fixed the problem.If you still have issue, please tell us.Do not hesitate to contact us if you have more questions. Have a nice ... Dave Issue with using the "Blog" module with Page BuilderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 15, 2019 at 7:19pm   4 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from ... Aleksandar Jovicic slider revolutionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2019 at 10:03am   2 Most recent comment from TheFox Support:Hello Aleksandar,thanks for letting us know, we will make an update later this week.Thanks for the feedback and thanks for your patience.Best regards Mike Increasing header heightClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 2, 2019 at 4:42pm   2 Most recent comment from Mike:delete Nicole Changing language in search fieldClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 25, 2019 at 11:34am   2 Most recent comment from TheFox Support:Hello Nicole,The easiest way to translate the theme is to use Poedit and to create a po file of your language. You can find the .po file in the lang folder. Download the poedit program ( https://poed ... desbat Fox et htppsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 9, 2019 at 10:04am   2 Most recent comment from TheFox Support:Hello Desbat, thanks for purchasing Thefox!Do you have a real "SSL" services?Make sure to update the theme to the latest version :Theme updateContact your host about the issue, try to update the theme ... Kirill How can I add ftp for update?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 1, 2019 at 1:30pm   4 Most recent comment from TheFox Support:Hello Kirill,If you have been able to update the theme then yes.This is not a problem.Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Andres How can i filter portfolio by category?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 27, 2019 at 8:53am   2 Most recent comment from TheFox Support:Hello Andres, thanks for purchasing Thefox!Unfortunately you can only filter the portfolio using tags, if you need both then you might want to check our other theme :https://themeforest.net/item/cesi ...