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Public Tickets

Mike Reducing padding between menu itemsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 23, 2020 at 12:22pm   4 Most recent comment from TheFox Support:Glad to hear that the css helpedYou should definitely give Cesis a try!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. john Import DemoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 7, 2020 at 1:09pm   3 Most recent comment from TheFox Support:Hello John, thanks for purchasing Thefox!All themes on themeforest are asked to replace their copyrighted images with placeholder.We can't do much about this.We can tell you where you can buy th ... Mike Get rid of Google+ in Post shareClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 4, 2020 at 12:54pm   2 Most recent comment from TheFox Support:Hello Mike,You are right, we are going to remove it in our next update.In the meanwhile you can use this custom css ( thefox > styling options ) :#gplus { display:none !important; }Do not hesitate t ... Ann Top Bar in Mobile ViewingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 26, 2020 at 9:02pm   3 Most recent comment from nick:I was looking for a solution to leave the top bar for mobile as well. While the theme is responsive, it appears this theme is only meant for desktops;  wish I had known that before purchasing. Get wi ... Sonia 404 pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 25, 2020 at 12:40pm   2 Most recent comment from TheFox Support:Hello Sonia, thanks for purchasing Thefox!You need to edit the 404.php template, use our child theme and create your own template.Do not hesitate to contact us if you have more questions. Have a nice ... Andres Godinez Accordeon animationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 22, 2020 at 6:20pm   2 Most recent comment from TheFox Support:Hello Andres, thanks for purchasing Thefox!Are you using a custom plugin or made modification to the theme files, it seems that the accordions you are using differ to the one we use in our demo.Best ... Lacey Menu dropdown hiddenClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 7, 2020 at 9:59am   2 Most recent comment from TheFox Support:Hello Lacey,Go edit the menu and make sure the "Music" item don't have "hide heading" checkbox checked.If you are not using a mega menu this will hide the menu items.Do not hesitate to contact u ... bernardfgagnon Remove author/categolies line from postClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 19, 2019 at 7:26pm   2 Most recent comment from TheFox Support:Hello Bernard,Try this custom css ( thefox > styling options ) :.post-info { display:none; }This should do the trick.If not, please send us a link to the page you are referring to.Do not hesitate to c ... Lorny Wanders Page titleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 17, 2019 at 12:31pm   6 Most recent comment from TheFox Support:Hello Lorny,It depends, but if it is for the page, it is the page.php file.You should use a child theme if you want to make modifications to the theme files.Do not hesitate to contact us if you have ... Alain Thébault LayerSlider modelClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 15, 2019 at 10:26am   4 Most recent comment from TheFox Support:Hello Alain,You should be able to find all the slider zip file in the big file you can download from themeforest.Then in thefox_full_package/sliders folder you will find all our sliders.Do not hesitat ... Alfred Olivetti theme updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 11, 2019 at 11:17am   2 Most recent comment from TheFox Support:Hello Alfred,1. For the changelog you can check in the documentation file or on the theme page : https://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/11099136#item-description ... H Anddev Running theFox on Bitnami on KubernetesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 21, 2019 at 10:37am   2 Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!Can you please give us the error log, apache don't really help us in that case.Also check the permission/security setting that is in place. Check the servers ... Frank Demo Importer Link MissingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 18, 2019 at 7:10pm   2 Most recent comment from TheFox Support:Hello Frank, thanks for purchasing Thefox!That's strange, glad you fixed the problem.If you still have issue, please tell us.Do not hesitate to contact us if you have more questions. Have a nice ... Dave Issue with using the "Blog" module with Page BuilderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 15, 2019 at 7:19pm   4 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from ... Aleksandar Jovicic slider revolutionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2019 at 10:03am   2 Most recent comment from TheFox Support:Hello Aleksandar,thanks for letting us know, we will make an update later this week.Thanks for the feedback and thanks for your patience.Best regards