Okay

Public Tickets

Cliford Monyela Demo ContentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 22, 2021 at 12:47pm   4 Most recent comment from TheFox Support:Hi Cliford, we imported the business demo 04 https://seboka.net/ss/business-04/You can edit the page to add images, and the footer from Appearance > Widget,Best regards Lacey Loading imageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 16, 2021 at 12:34pm   2 Most recent comment from TheFox Support:Hello Lacey,Where are you hosted?What are your server settings?Recommended server settings, can be found here :What To Do If Demo Content Import FailsAlso try to disable all the custom plugins you ar ... Rachel Noble Font AlignmentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 11, 2021 at 10:51pm   7 Most recent comment from TheFox Support:You're welcome, glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. darko Woocommerce LightboxClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 2, 2021 at 7:33am   4 Most recent comment from darko:Hello TF team.Great, I'm waiting for your answer.Many thanksDJ Elvis Image CarouselClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 28, 2021 at 10:14am   2 Most recent comment from TheFox Support:Hello Elvis,We checked your homepage and it seems to be workingYou are talking about the "As Heard On" slider right?Maybe try to clear the cache : https://wpbuilders.co/how-to-clear-cache-in-wordpress ... Duncan tracking (spacing between letters)Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 11, 2021 at 1:39pm   6 Most recent comment from TheFox Support:Hello Duncan,Try to edit the css to :.nav_type_9 > ul > li > a { letter-spacing:1px; }That should do the trick!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards ... Jumpei I can't set up the demoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 8, 2021 at 12:44am   5 Most recent comment from Jumpei:it's embarrassing!I'll buy it, thank you so much. Markus Müller Slider templateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 7, 2021 at 3:32pm   5 Most recent comment from Markus Müller:THX.Regards,Markus Duncan theme will not updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2021 at 1:13am   2 Most recent comment from TheFox Support:Hello Duncan,We are also using wpengine so it is definitely not a theme issue.Could you please take a backup then :- Delete our theme.- Update WordPress to 5.6.1- Disable all the custom plugins you a ... Manuel Careaga Customize themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 19, 2021 at 12:21pm   2 Most recent comment from TheFox Support:Hello Manuela, thanks for purchasing Thefox!When editing a page, click on "WPbakery page builder" then on "Backend editor" ( both are blue buttons ).For the theme options, please go to Thefox > Option ... Noah Watkins One Page 02Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 17, 2021 at 7:25pm   2 Most recent comment from TheFox Support:Hello Noah, thanks for purchasing Thefox!One page 01 and 02 are the same.You just need to modify your header settings fromThefox > Options > Header stylingand then set the "Header layout" option to L ... ladiange theme updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 21, 2020 at 9:45pm   2 Most recent comment from TheFox Support:Hello Ladiange,You can find it in the documentation file you get when you download our theme or from our theme page :https://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/1109913 ... Lorny Wanders add_theme_support ('title-tag')Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 12, 2020 at 11:08am   2 Most recent comment from TheFox Support:Hello Lorny,We are not using it because we are using custom title tag.You can still implement it using the child theme if needed but it won't make a big impact on your site seo.Do not hesitate to ... Kostas Karidas Contact form 7Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2020 at 9:54am   2 Most recent comment from TheFox Support:Hello,Did you also un-installed the contact form 7, it might have deleted the form you made.Try to go edit the page and try to re-select the form.Make sure you have an existing form and the plugin act ... Kostas Karidas POLYLANGClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 19, 2020 at 6:28am   4 Most recent comment from TheFox Support:Hello Kostas,You won't have default menu / top bar integration, translation strings from the modules may not be detected and much more.You can try polylang since it is free and if you have issue ...