Public Tickets
Daniel
deregister codeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 14, 2021 at 9:07am
3
Most recent comment from TheFox Support:Hello Daniel,Please make sure you are using the latest version of the theme Theme updateWe de-registered the license, you should be able to register it on your new domain now.Do not hesitate to cont ...
Santo Ambrogio
import demoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 4, 2021 at 10:44am
2
Most recent comment from TheFox Support:Hello Santo, thanks for purchasing our theme!Make sure your server settings are set correctly :What To Do If Demo Content Import FailsIf you still have issues, please let us know which demo you want t ...
Lance
Blog posts carousel is wonkyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 1, 2021 at 11:09am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Cliford Monyela
Demo ContentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 22, 2021 at 12:47pm
4
Most recent comment from TheFox Support:Hi Cliford, we imported the business demo 04 https://seboka.net/ss/business-04/You can edit the page to add images, and the footer from Appearance > Widget,Best regards
Lacey
Loading imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 16, 2021 at 12:34pm
2
Most recent comment from TheFox Support:Hello Lacey,Where are you hosted?What are your server settings?Recommended server settings, can be found here :What To Do If Demo Content Import FailsAlso try to disable all the custom plugins you ar ...
Rachel Noble
Font AlignmentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 11, 2021 at 10:51pm
7
Most recent comment from TheFox Support:You're welcome, glad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
darko
Woocommerce LightboxClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 2, 2021 at 7:33am
4
Most recent comment from darko:Hello TF team.Great, I'm waiting for your answer.Many thanksDJ
Elvis
Image CarouselClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 28, 2021 at 10:14am
2
Most recent comment from TheFox Support:Hello Elvis,We checked your homepage and it seems to be workingYou are talking about the "As Heard On" slider right?Maybe try to clear the cache :
https://wpbuilders.co/how-to-clear-cache-in-wordpress ...
Duncan
tracking (spacing between letters)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 11, 2021 at 1:39pm
6
Most recent comment from TheFox Support:Hello Duncan,Try to edit the css to :.nav_type_9 > ul > li > a { letter-spacing:1px; }That should do the trick!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards ...
Jumpei
I can't set up the demoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 8, 2021 at 12:44am
5
Most recent comment from Jumpei:it's embarrassing!I'll buy it, thank you so much.
Markus Müller
Slider templateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 7, 2021 at 3:32pm
5
Most recent comment from Markus Müller:THX.Regards,Markus
Duncan
theme will not updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 5, 2021 at 1:13am
2
Most recent comment from TheFox Support:Hello Duncan,We are also using wpengine so it is definitely not a theme issue.Could you please take a backup then :- Delete our theme.- Update WordPress to 5.6.1- Disable all the custom plugins you a ...
Manuel Careaga
Customize themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 19, 2021 at 12:21pm
2
Most recent comment from TheFox Support:Hello Manuela, thanks for purchasing Thefox!When editing a page, click on "WPbakery page builder" then on "Backend editor" ( both are blue buttons ).For the theme options, please go to Thefox > Option ...
Noah Watkins
One Page 02Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 17, 2021 at 7:25pm
2
Most recent comment from TheFox Support:Hello Noah, thanks for purchasing Thefox!One page 01 and 02 are the same.You just need to modify your header settings fromThefox > Options > Header stylingand then set the "Header layout" option to L ...
ladiange
theme updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 21, 2020 at 9:45pm
2
Most recent comment from TheFox Support:Hello Ladiange,You can find it in the documentation file you get when you download our theme or from our theme page :https://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/1109913 ...