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Public Tickets

Lihong Qiu How to configure blog layout? pls see attachementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 29, 2019 at 8:46am   1 Most recent comment from Lihong Qiu:I want to customise blog layout, but failed to find the place to set it up like your demo site. by the way, the menu of blogs is 'category' ? saying 'Classic layout', 'multi a ... Sanne Huntink PRIVÉ TICKET #2043206 followup?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 2, 2019 at 7:54am   5 Most recent comment from Sanne Huntink:Hello,2 months ago I have inserted this support ticket.The problem was then was solved by updating the theme but the problem now has reappeared. When you go to https://agrea.nl/actueel/ and you cli ... Yvonne Schellekens blogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 19, 2019 at 8:28am   2 Most recent comment from TheFox Support:Hello Yvonne,First for the blog that moves, this is because the testimonial carousel, when it changes the height of the row change and it makes the page height change and make the blog to move up and ... Lihong Qiu What module it is?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 19, 2019 at 8:21am   2 Most recent comment from TheFox Support:Hello Lihong,This is something that can be done using the portfolio.Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Matthew Adamo Problem uploading themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 15, 2019 at 8:05am   2 Most recent comment from TheFox Support:Hello Matthew, thanks for purchasing Thefox!We need more information, you can't upload it from the wordpress dashboard?Make sure the server settings accept big file :What To Do If Demo Content I ... Lisa Icon boxClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 4, 2019 at 7:42am   2 Most recent comment from TheFox Support:Hello Lisa,Unfortunately there is no option to set an icon box to a specific height, if you want to do this you can contact https://wpbuilders.co/ so they help you with customization or use a "parag ... ryan ely WOOCOMMERCE AND MOBILE MENUClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 29, 2019 at 4:07pm   2 Most recent comment from TheFox Support:Hello Ryan, thanks for purchasing Thefox!Can you please send us a link to the product page.Regarding the mobile menu what is the problem?We checked on your phone and it seems to be ok.Do not hesitat ... Aleksandar Jovicic Cant load siteClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 25, 2019 at 7:51am   4 Most recent comment from TheFox Support:Then make sure the server settings and folder permission settings are set correctly.The recommend settings can be found in this article :What To Do If Demo Content Import FailsDo not hesitate to conta ... Aleksandar Jovicic contact form, questionnaireClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 22, 2019 at 9:38am   2 Most recent comment from TheFox Support:Hello Aleksandar,This is possible with Contact form 7 or Ninja form.You can check online tutorial to learn how to achieve this.Do not hesitate to contact us if you have more questions. Have a nice da ... Aleksandar Jovicic section-elementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 22, 2019 at 9:22am   5 Most recent comment from TheFox Support:Hello again!Yes, from Slider revolution tab, you should be able to see all the slider, then you can go edit the slide content.Do not hesitate to contact us if you have more questions. Have a nice day ... Aleksandar Jovicic never before created WP siteClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 22, 2019 at 9:21am   4 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Yvonne Schellekens portfolio thumb heading centered in hoverClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 14, 2019 at 7:49am   4 Most recent comment from TheFox Support:Hello Yvonne,Yes, by default the header height is reduced for ipad and mobile to save "height".Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Lisa Sponsor post page displayClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 12, 2019 at 9:33am   2 Most recent comment from TheFox Support:Hello again,You need to update image of the same size for better result, but the problem here is that you forgot to add a featured image to one of your partner posts, which result with a blank space i ... Lisa Footer widget column widthClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 12, 2019 at 9:31am   2 Most recent comment from TheFox Support:Hello Lisa, thanks for purchasing Thefox!You would need to change the width proprieties of each columns in order to make this work.Our support doesn't cover customization or modifications but i ... Brad Exclude Specific Categories in "Related Posts"Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 5, 2019 at 7:56am   2 Most recent comment from TheFox Support:Hello Brad,I am sorry but currently we don't have this option.If you need help with this please contact https://wpbuilders.co/Sorry for not being able to help you this time.Do not hesitate to c ...