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Public Tickets

Trevor Lazarus Disappearing WPBakery ElementsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 10, 2019 at 5:00pm   3 Most recent comment from TheFox Support:Hello Trevor,If the theme is activated, you should be able to see those widgets again.We are currently experiencing a problem with the license registration, a new update for the theme will be availabl ... Sean Hurley Featured imageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 6, 2019 at 11:20am   2 Most recent comment from TheFox Support:Hello Sean,Try to add this custom css ( thefox > styling options ) :.post .post-attachement { display: none; }That should do the trickDo not hesitate to contact us if you have more questions. Have a n ... Sean Hurley LicenseClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 5, 2019 at 11:22am   4 Most recent comment from TheFox Support:Hello Sean,Yes, if it tell you to register the  theme one more time please contact us, it should only ask 1 per website.Do not hesitate to contact us if you have more questions. Have a nice day! Rega ... Renato ButtonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 5, 2019 at 11:19am   4 Most recent comment from TheFox Support:Hello Renato,It depends, do you need just one button in the top bar, what color, style, does this need to also be in the mobile part ?It depends on this.If you contact selsek,[email protected] with more ... Yulan Mega menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 20, 2018 at 10:14am   2 Most recent comment from TheFox Support:Hello Yulan, thanks for purchasing Thefox!You can set up the megamenu, please check the documentation :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#men ... Romain Video row not displaing contentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 20, 2018 at 9:40am   2 Most recent comment from TheFox Support:Hello Romain,We didn't made any changes to the theme really, did you updated or installed anything new?Updated to WordPress 5.0? Installed a new plugin or updated one?Or if you updated only the theme ... Westley Annis Menu Bug on mobile devicesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 19, 2018 at 11:16am   2 Most recent comment from TheFox Support:Hello Westley,The problem is that one of the custom plugin you are using is not compatible with the version 5.0 of wordpress, try to disable the plugins you are using and see if it fix the problem.Ki ... Laura Goatley blog postsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 10, 2018 at 10:23am   2 Most recent comment from TheFox Support:Hello Laura, thanks for purchasing Thefox!The blog posts are cut after a certain number of characters that why this is happening.If we do it with word the length of the paragraph would be different an ... David Change or remove certain elements of a blog postClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 3, 2018 at 11:35am   8 Most recent comment from TheFox Support:Glad to hear thatDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Antonija Page path - page/post bar?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 30, 2018 at 2:10pm   3 Most recent comment from TheFox Support:Hello Antonija, thanks for purchasing Thefox!Glad to hear that you find a way to achieve thisDo not hesitate to contact us if you have more questions. Have a nice weekend! Regards. ThePointHamOnt post optionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 29, 2018 at 10:03am   2 Most recent comment from TheFox Support:Hello ThePointHamOnt, thanks for purchasing Cesis!Please add this custom css ( thefox > styling options ) :.single-post .page_title_ctn { display:none; }Do not hesitate to contact us if you have more ... Westley Annis UpdatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 28, 2018 at 10:26am   2 Most recent comment from TheFox Support:Hello Annis,You can check the changelog in the documentation or in the theme page on themeforest.If you see that there is a new update available for one of the plugins and if you see that we updated t ... Husain T Demo ImportClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2018 at 10:06am   4 Most recent comment from TheFox Support:Hello Husain,If you want to do this you need to edit the media-queries_wide.cssIn this theme we don't have have this option unfortunately, our other theme "Cesis" have this option.I am sorry but there ... Max Un fichier Javascript inconnu augmente le chargementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 26, 2018 at 9:58am   2 Most recent comment from TheFox Support:Bonjour Max,Vous avez des plugins supplémentaires?Ce fichier ne vient pas de notre theme donc vient surement d'un plugin que vous utilisez, essayez de déactiver tout vos plugins, si le fichier dispa ... Mike SSL disabled Staff Member pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 22, 2018 at 11:23am   5 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Have a nice day! Regards.