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Public Tickets

Jeff Changing fontsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 7, 2018 at 8:17am   4 Most recent comment from TheFox Support:Hello Jeff,Glad to hear that you have been able to achieve what you wantedDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Jeff Identify Page ElementsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 2, 2018 at 8:09am   4 Most recent comment from TheFox Support:You're welcomeGlad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Sinaptic Double H1 in product pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 9:28am   10 Most recent comment from TheFox Support:You're welcome!Glad to have been able to help youDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Todd Gorsuch Mobile Menu - No TitleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 9:15am   4 Most recent comment from TheFox Support:Hello Todd,Glad to hear that you have been able to fix the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Kate Center Icons in Row/ColumnClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 15, 2018 at 8:06pm   3 Most recent comment from Kate:The site is still in development at a temporary domain, but here's a screencapture.  The three red social icons -- I'd like them to be centered. L Morgan Stop pages on Staff page from going to external pages when clicking on staff member's photo or nameClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 14, 2018 at 9:12am   7 Most recent comment from TheFox Support:Hello Morgan,We tested on our test site and it seems to works fine, please try to disable any custom plugins you are using.If you are still having problem after this, then give us access to your dashb ... Geert custom 404 pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 11, 2018 at 9:55am   2 Most recent comment from TheFox Support:Hello Geert,We already have a 404.php file in the theme, you don't need to use -template in the php file name for the 404 page.Also we don't have any Javascript in the theme that remove the content it ... Tom MacKnight Getting Certificate Errors On Mobile PhoneClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 7, 2018 at 8:20pm   6 Most recent comment from TheFox Support:You're welcomeDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Kate Post Archive View to Grid?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 6, 2018 at 6:53am   4 Most recent comment from TheFox Support:Hello Kate,Yes, we are referring to Cesis.The reason we made Cesis is that we had too many customers on Thefox and we are currently not able to make update that would let us include the features we wa ... Teatro ZinZanni Custom Post Types -- best approach?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 4, 2018 at 9:09am   2 Most recent comment from TheFox Support:Hello Robert, thanks for purchasing Thefox!If you want to create your own custom post and custom field then we recommend you to make your own plugin that add your custom posts and custom fields.If yo ... Sinaptic change aspect of single postClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 27, 2018 at 9:39am   2 Most recent comment from TheFox Support:Hello Sinaptic,If you want to edit the title part then check the "page_title_ctn" place.post-attachementfor the thumbnail part.If you need customization you can also contact our dev that does it on h ... Giacomo rd mega menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 26, 2018 at 8:57am   4 Most recent comment from TheFox Support:Hello Giacomo,You have change the php version?Also are you using any custom plugins?It is a problem with the server settings for sure.Kind regards Carlos Featured ImageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 23, 2018 at 7:42am   2 Most recent comment from TheFox Support:Hello Carlos,Are you talking about the Portfolio module images, or the single project page of the portfolio?Anyway, first you will need to install our child theme.Kind regards paul william Import Demo dataClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 18, 2018 at 9:28am   6 Most recent comment from TheFox Support:Hello Paul,Please contact envato to ask for a refund.Demo data are here, you just don't have the images, all the layout etc are included.You just have to use your own images or buy the one we used.We ... Marcelo A Malagrino Using WPBakery page builderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 15, 2018 at 9:19am   4 Most recent comment from TheFox Support:Hello Marcelo,You're welcome, glad to have been able to helpDid you updated Thefox to the latest version?If you did and still have the problem, could you please give us access to your dashboard?Kind r ...