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Public Tickets

Erica Gir WPBakery Page Builder updateClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 8:53am   3 Most recent comment from TheFox Support:Hello Erica,Glad to hear thatDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Pascal Trinkel Dropwdown Menu IconClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 15, 2018 at 9:09am   2 Most recent comment from TheFox Support:Hello Pascal, Currently we don't have this option, but we will let our dev know about your feedback and it will probably be added in the new update. Thanks for the feedback, Do not hesitate to cont ... Ada register codeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 14, 2018 at 9:00am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to re-contact us!Kind regards Michel Nematnejad SecurityClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 13, 2018 at 8:01pm   2 Most recent comment from TheFox Support:Hello Michel, thanks for purchasing Cesis!Please ignore all of those.Our theme and all theme sold on themeforest are tested with themecheck plugin and reviewed by the Envato team.There no security p ... Ergo Olek Facebook title and description is not changingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 11, 2018 at 9:56am   2 Most recent comment from TheFox Support:Hello Ergo,Did you follow those steps :https://www.yokoco.com/control-facebook-share-link/Kind regards Brittany Mallard Content Block for Blog PostClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 9, 2018 at 4:12pm   2 Most recent comment from TheFox Support:Hello Brittany, First for the Blog posts, the Content block set as banner would be set from Cesis > Blog posts settings > Banner settings. If not, if it is only on this single blog post then go edi ... Mariusz cesis.co/photographyClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 7, 2018 at 9:28am   2 Most recent comment from TheFox Support:Hello Mariusz, thanks for purchasing Cesis!What version of Cesis are you using?Make sure you are using the version 1.1.9, also make sure that your server use the recommended settings you can find in t ... Rohit Walia Icon BoxClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 6, 2018 at 7:38am   6 Most recent comment from TheFox Support:Hello Rohit,Glad to have been able to hear that!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You ... ctuan265 Highlight Text ColorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 5, 2018 at 10:53am   2 Most recent comment from TheFox Support:Hello Ctuan265, thanks for purchasing Cesis!The highlight use the accent color of your website.If you want to use a custom color add this custom code ( Cesis > General settings ) :::selection{ backgr ... Rebeat W3 Total cacheClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 5, 2018 at 10:49am   2 Most recent comment from TheFox Support:Hello Rebeat,Yes, but you should use Autoptimize function, we think it is working better.Kind regards Rebeat Change color of hamburger menuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 4, 2018 at 11:56am   4 Most recent comment from TheFox Support:Hello Rebeat,Add this custom css ( Cesis > General settings ) :@media only screen and (max-width: 978px) {body:not(.cesis_custom_breakpoint) .header_main .lines, body:not(.cesis_custom_breakpoint) . ... Paulo Alexandre Silva Moreira e Silva Why is the WPBakery Page Builder plugin activated????Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 4, 2018 at 11:53am   5 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Brittany Mallard LogoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 4, 2018 at 9:39am   2 Most recent comment from TheFox Support:Hello Brittany, thanks for purchasing Cesis!The pages you imported are using custom settings, what you need to do is go edit the page that has problem. Then when you are editing the page, scroll dow ... Ergo Olek footer is not changingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 3, 2018 at 9:46am   2 Most recent comment from TheFox Support:Hello Ergo,The page you imported use custom settings :The pages you imported are using custom settings, what you need to do is go edit the page that has problem. Then when you are editing the page, ... Jay Header ProblemClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 2, 2018 at 10:42am   5 Most recent comment from TheFox Support:Hello Jay,Glad to hear that was a cache issue.You mean the preset part is still not working?If only the preset part is not working it is a problem related to the server settings.the recommended setti ...