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Public Tickets

Andrew Silaghi Owl carousel not showing up right on modern business services pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 9:53am   2 Most recent comment from TheFox Support:Hello again, Did you set featured image to the partners posts? https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-partners If you did can you please send us a link to ... Kalesh Trasparent HeaderClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2018 at 12:52pm   2 Most recent comment from TheFox Support:Hello Kalesh, thanks for purchasing Cesis!First for the transparent header :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-transheaderAlso if the theme settings ... Sergi Nadal Demo InstallationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2018 at 9:59am   4 Most recent comment from TheFox Support:Hello Sergi,https://drive.google.com/file/d/1HYGTpNwLY97UV9rEkZEQFPwuJlLEfTX-/view?usp=drivesdkThose are the business pages you need to import if you want to use the business demo.This is still stran ... Pong H tags on Footer Widget TittleClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 4, 2018 at 8:02am   8 Most recent comment from TheFox Support:Hello again,We saw the awesome review, thanks a lot, that really help the team!Do not hesitate to contact us if you have more questions. Have a nice weekend! Regards. Sharon DeSize PluginsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 3, 2018 at 7:56pm   2 Most recent comment from TheFox Support:Hello Sharon,No you don't need to buy those plugins, they are included in the theme, for more information :Plugins LicensesPlugins Update.Also check the theme installation documentation, maybe you sk ... Aayush Hide Child Categories on Home page filterClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 3, 2018 at 8:21am   2 Most recent comment from TheFox Support:Hello Aayush,1. You need to have the child theme activated, then copy the content of the filecesis/functions/cesis_functions/cesis_filter.phpCopy all the content of the file and paste it in the funct ... Andrew Silaghi Weird text in header of Cesis Modern Business Demo pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 2, 2018 at 9:57am   7 Most recent comment from TheFox Support:Mads,Please create a private ticket and give us access to your dashboard so we can check the problem.Kind regards Olav A. Dybdahl Google fonts not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 1, 2018 at 1:36pm   6 Most recent comment from TheFox Support:Hello Olav,Please re-try with the steps we sent you in the previous ticket.Make sure to deactivate all the plugins, clear server and browser cache then :- Switch to WordPress default theme. - Remove ... Pong CSS Animation DurationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 28, 2018 at 9:55am   2 Most recent comment from TheFox Support:Hello again,Unfortunately this is not possible, you can add a delay to set when the animation start but you can't change the animation duration, you would need to edit the theme file to do this.Do not ... anthony MenuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 26, 2018 at 7:17pm   4 Most recent comment from TheFox Support:Hello Anthony,The id name you used are not correct.You can't use space in the row idcurrently you haveone page_welcomeset as id, change it toone_page_welcomeDo the same thing for all the id and custom ... Jonathan Troubleshooting uploading cesisClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 26, 2018 at 7:14pm   2 Most recent comment from TheFox Support:Hello Jonathan, thanks for purchasing Cesis!Please make sure your server use the settings you can find in this article :What To Do If Demo Content Import FailsAlso for the License registration :Can y ... Christopher Multi Language: WPGlobus?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 26, 2018 at 9:36am   4 Most recent comment from TheFox Support:You're welcome,WPML is still the best plugins to use if possible.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Spencer Editing top menu/hero imageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 26, 2018 at 9:13am   2 Most recent comment from TheFox Support:Hello Spencer, thanks for purchasing Cesis!I think you are talking about the "Content block", if you imported demo pages they usually use "Content block" as Banner or Slider.To learn more about conten ... Joey Make Top Bar StickyClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 25, 2018 at 8:20pm   2 Most recent comment from TheFox Support:Hello Joey,Go toCesis > Header settingsand change theUse Sticky Header?*ToYes ( Top bar and main area )Do not hesitate to contact us if you have more questions. Have a nice day! Regards. adeoye elijah FontsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 25, 2018 at 8:18pm   2 Most recent comment from TheFox Support:Hello Adeoye,Currently there is no option to do this but our team is working on a new features that will allow you to do this.You would need to upload your font to the ftp and use then call them using ...