Public Tickets
Baksie
Featured GalleriesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 24, 2016 at 6:25am
2
Most recent comment from TheFox Support:Hello Baksie, thanks for purchasing Thefox!I think that the plugin you are using are not getting the custom field so won't let the user upload the image in the featured galleries, to do this I think ...
Hans Scholten
testClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 24, 2016 at 5:57am
2
Most recent comment from TheFox Support:I will close this ticket.Regards
Richard
Possible to upload own icons?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 23, 2016 at 5:29am
13
Most recent comment from TheFox Support:Hello Richard,You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Stratos Agiani
Modern Block Title header shadow cssClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 21, 2016 at 8:03am
2
Most recent comment from TheFox Support:Hello Stratos,I am sorry but it seems that your support period has expired.Please re-new your support or purchase a new license of the theme in order to get support.For the custom css try to add !imp ...
ruth
Change the background of the twitter carouselClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 21, 2016 at 5:16am
4
Most recent comment from TheFox Support:Hello Ruth,Glad to hear that!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Cat Hickland
Changing font sizes in 4 quotes and contact form 7Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 21, 2016 at 5:16am
2
Most recent comment from TheFox Support:Hello Cat, thanks for purchasing Thefox!I am sorry but could you create a new ticket and give us a link to your page that use the contact form and the 4 quotes.Thanks in advance!Regards
Mario
Problema con el blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 21, 2016 at 5:12am
2
Most recent comment from TheFox Support:Hello Mario, thanks for purchasing Thefox!I am sorry but could you create a new ticket in english, we do not understand spanish.Hope you can understand.Regards
Vitaliy
Visual Composer licenseClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2016 at 4:32am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Josh Elwood
Changing Font ColorsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 18, 2016 at 5:28am
2
Most recent comment from TheFox Support:Hello Josh,The heading color can't be changed in our theme, we should have remove this field to avoid confusion.All the color need to be set from each different theme part : header styling, dropdown s ...
Richard
New versions of The FoxClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 17, 2016 at 5:39am
4
Most recent comment from TheFox Support:Hello Richard,You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
David
Are alternate sidebars possible?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 16, 2016 at 4:20am
2
Most recent comment from TheFox Support:Hello David,If you are asking if you can create different sidebar for different page then yes, please check the documentation : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/the ...
Josh Elwood
Portfolio Overlay BG ColorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2016 at 6:26am
2
Most recent comment from TheFox Support:Hello Josh,I think it's a problem with the cache.Also like we said in your other ticket, please create a new ticket with a different license code.Thanks in advance.Regards
Josh Elwood
Update ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2016 at 6:16am
6
Most recent comment from TheFox Support:Hello Josh,If you clear the cache and remove the custom css we gave you the overlay problem should be fixed, the custom css we sent you has been included in the latest update.Do not hesitate to contac ...
Jason Ryan
Icon at top of SectionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2016 at 5:31am
14
Most recent comment from TheFox Support:Hello Jason,The problem is that the scoped="scoped" we added to the style block didn't work for the font with firefox, which is strange since even IE was able to handle this.Do not hesitate to contac ...
Josh Elwood
Blog post Carousel - Style 7Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 14, 2016 at 7:40am
2
Most recent comment from TheFox Support:Hello Josh,Can you please change try to edit using the "Text" mode of the editor, not visual.We will publish an update for the theme today, we may fix this problem too.Sorry for the inconvenience.Do ...