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Public Tickets

Josh Elwood Portfolio Overlay BG ColorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 15, 2016 at 6:26am   2 Most recent comment from TheFox Support:Hello Josh,I think it's a problem with the cache.Also like we said in your other ticket, please create a new ticket with a different license code.Thanks in advance.Regards Josh Elwood Update ErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 15, 2016 at 6:16am   6 Most recent comment from TheFox Support:Hello Josh,If you clear the cache and remove the custom css we gave you the overlay problem should be fixed, the custom css we sent you has been included in the latest update.Do not hesitate to contac ... Jason Ryan Icon at top of SectionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 15, 2016 at 5:31am   14 Most recent comment from TheFox Support:Hello Jason,The problem is that the scoped="scoped" we added to the style block didn't work for the font with firefox, which is strange since even IE was able to handle this.Do not hesitate to contac ... Josh Elwood Blog post Carousel - Style 7Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 14, 2016 at 7:40am   2 Most recent comment from TheFox Support:Hello Josh,Can you please change try to edit using the "Text" mode of the editor, not visual.We will publish an update for the theme today, we may fix this problem too.Sorry for the inconvenience.Do ... Janna Accordion scrolls on toggleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 14, 2016 at 6:47am   16 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Regards. Jeff javacriptClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 13, 2016 at 4:55am   2 Most recent comment from TheFox Support:Hello Jeff,Unfortunately this is not possible, it only accept html.If you want to do something like this you would need to create your custom script.Do not hesitate to contact us if you have more ques ... cha portfolio / visual composerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 13, 2016 at 4:22am   9 Most recent comment from TheFox Support:Hello Hic,If you have the portfolio box checked then you should be able to use the visual composer with your portfolio post.Regards Jason Ryan Ultimate AddOns Plugin ConflictsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 10, 2016 at 6:18am   4 Most recent comment from TheFox Support:Hello Jason,Glad to hear that the latest update fix the problem.Do not hesitate to contact us if you have other problems.Regards Neil Css questionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 7, 2016 at 5:13am   6 Most recent comment from TheFox Support:Hello Neil,  Glad to have been able to help you! You're welcome! It's maybe little early to ask you but if you could rate our theme 5 stars on themeforest, it would really boos ... Aitana Management How to disable LIKE THIS from postsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 1, 2016 at 5:55am   6 Most recent comment from TheFox Support:Hello Aitana,You are right, we will add this option or add a hook so you can select this from the theme panel or by adding a functions in the child theme functions.php file.thanks for the feedback.Reg ... Suzanne Home page not loading Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 30, 2016 at 2:32pm   2 Most recent comment from TheFox Support:Hello Suzanne, thanks for purchasing Thefox!You may had an error while importing the page,Please try to :- Go edit the page that doesn't work- Then just hit "Update"- After updating the page, try to ... Tomoyuki How to change the font of "Custom Heading"Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 28, 2016 at 4:24am   6 Most recent comment from TheFox Support:Hello Chirag,It seems that ticksy had a problem and this thread is not readable any more.It depends on the font you want to use, if it's a default font or a premium font.I am sorry but could you pleas ... Josh Elwood Dropdown Menu OpacityClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 27, 2016 at 6:17am   13 Most recent comment from TheFox Support:Hello Josh,Glad to have been able to help you!You're welcome!Do not hesitate to contact us if you have more questions.Have a nice weekend! Regards. Jason Ryan Header Type Dropdown Select Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 27, 2016 at 5:32am   4 Most recent comment from TheFox Support:Hello Jason,The main difference is the spacing and the hover effect or border position.Do not hesitate to contact us if you have more questions. Regards. Honza Read moreClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 25, 2016 at 5:01am   4 Most recent comment from TheFox Support:Hello Honza,Then go edit this file :Thefox/functions/rd_theme_functions/rd_custom_excerpt.php and changeRead moreandRead more >to the text you want to you.Do not hesitate to contact us if you have mor ...