Public Tickets
Veronika Hradilikova
Questions about the themeClosed
Pre-Sales Questions
Updated August 26, 2017 at 1:49am
6
Most recent comment from TheFox Support:Hello Veronika,1. Since you were using an other theme you will probably need to modify the pages & posts content to remove the shortcode / module of the Grimag theme and use the one that comes with ou ...
Adrien
apply a layout style page contact usClosed
Pre-Sales Questions
Updated July 11, 2017 at 3:28am
8
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Adrien
translationClosed
Pre-Sales Questions
Updated July 7, 2017 at 2:54am
4
Most recent comment from TheFox Support:You're welcome!
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Adrien
sliderClosed
Pre-Sales Questions
Updated July 7, 2017 at 2:54am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Sanne Huntink
Image as footer backgroundClosed
Pre-Sales Questions
Updated July 5, 2017 at 3:09am
4
Most recent comment from TheFox Support:Hello again,You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Edmund
WooCommerce BugClosed
Pre-Sales Questions
Updated July 4, 2017 at 2:05am
2
Most recent comment from TheFox Support:Hello Edmund, thanks for purchasing Thefox!The problem is the server settings, please increase the memory, the server settings recommended can be found in this article :What To Do If Demo Content Impo ...
Heshan
Woocommerce errorClosed
Pre-Sales Questions
Updated June 30, 2017 at 1:28am
12
Most recent comment from TheFox Support:Hello Heshan,This is a fatal error, that would mean the theme wouldn't be showing or the page would be blank.Do you have this problem on any page?Also what are the custom plugins you are using?Regard ...
starryworldcpa
bugClosed
Pre-Sales Questions
Updated May 10, 2017 at 9:25am
4
Most recent comment from TheFox Support:Hello,We still need you to create a new ticket under thefox category to verify your purchase and support status.Thanks in advance!
cavit
AdverstingClosed
Pre-Sales Questions
Updated May 6, 2017 at 2:21am
2
Most recent comment from TheFox Support:Hello Cavit, thanks for contacting us!We don't have widgets / modules ready for advertisement so if you want to add advertisement in the sidebar for example you will need to use additional widget.If ...
cavit
AdverstingClosed
Pre-Sales Questions
Updated May 5, 2017 at 1:38pm
1
Most recent comment from cavit:Merhaba, benim yeni dergi web sitesi için bu tema ilgileniyorum ama reklam alanları hakkında bir sorum var. (Google Adsense ext.) O reklam alanları var mı yoksa eklentilerimle yapacak? Ayrıca, d ...
webaholics
New issuesClosed
Pre-Sales Questions
Updated March 23, 2017 at 6:06am
9
Most recent comment from TheFox Support:Hello Webaholics,You're welcome, glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team moti ...
أحمد
Product PageClosed
Pre-Sales Questions
Updated March 15, 2017 at 5:44am
2
Most recent comment from TheFox Support:Hello,Using the visual composer you will be able to modify the content of this tab : https://drive.google.com/file/d/0B4U2I7SLFLQYZnozRTNKV0luYXM/view?usp=drivesdkThis is the part generated by the pa ...
أحمد
Mega MenuClosed
Pre-Sales Questions
Updated March 14, 2017 at 5:00am
2
Most recent comment from TheFox Support:Hello Ahmed, thanks for contacting us!You can set the sub menu as a megamenu.For example Main menu > sub menu ( megamenu ) is possibleMain menu > sub menu ( normal ) > sub menu ( megamenu ) is not p ...
Jenny Hannigan
PortfolioClosed
Pre-Sales Questions
Updated January 26, 2017 at 5:19am
2
Most recent comment from TheFox Support:Hello Jenny, thanks for contacting us!Yes, it's possible, you can put images in a slider or 1 after the other.Do not hesitate to contact us if you have more questions.
Regards.
Saeed Nazari
Visual Composer Plugin Of Fox themeClosed
Pre-Sales Questions
Updated January 10, 2017 at 2:08am
1
Most recent comment from Saeed Nazari:Please Remove This.Thanks