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Public Tickets

Social-queen Share postClosed Pre-Sales Questions   Updated January 6, 2016 at 9:59am   2 Most recent comment from TheFox Support:Hello,I am sorry but could you please create a new ticket under Thefox category so we can verify your purchase.Thanks in advance. Solomon ffe How to hide 'leave a comment' on home pageClosed Pre-Sales Questions   Updated January 4, 2016 at 12:43pm   2 Most recent comment from TheFox Support:Hello Solomon,1 )To remove the comment for the page please check this video : Video linkIf you want to remove the comment on only 1 page you need to go edit the page, on the right of the screen click ... Eunice compatibility to MailChimpClosed Pre-Sales Questions   Updated December 10, 2015 at 11:13am   2 Most recent comment from TheFox Support:Helle Eunice, thanks for contacting us!We don't have a special module or design ready for mailchimp but the plugin should works fine with our theme ( we just don't have special design or visual compos ... John Remove clicking ability on Sponsor / Partner pluginClosed Pre-Sales Questions   Updated December 9, 2015 at 11:00am   2 Most recent comment from TheFox Support:Hello John,can you tell us the version of the theme you are using?We have fixed this in our latest update, please update the theme and don't put any link and the click should be removed.Do not hesitat ... Richard Best practice for detailed search results when using Visual ComposerClosed Pre-Sales Questions   Updated December 6, 2015 at 10:19am   2 Most recent comment from TheFox Support:Hello Richard,1. Unfortunately the pages / post created with the visual composer start with shortcode ( the one used to create row ) and if your search page / plugins do not filter shortcode then you ... Florcit Contact Form / CodesClosed Pre-Sales Questions   Updated December 4, 2015 at 11:56am   8 Most recent comment from TheFox Support:Hello,What version of thefox you are using,Also please disable the cache and minifying plugins.Regards Joana Marques Portfolio carouselClosed Pre-Sales Questions   Updated November 27, 2015 at 7:25am   2 Most recent comment from TheFox Support:Hello Joana,I am sorry but we only provide support to confirmed purchase, can you please ask your employer to tell you the purchase so you can create a ticket under thefox category or tell him to crea ... dinesh Mobile menuClosed Pre-Sales Questions   Updated November 24, 2015 at 10:53am   2 Most recent comment from TheFox Support:Hello,I am sorry but can you please create a new ticket under thefox category so we can verify the purchase.We don't do support for unverified ticket.I hope you can understand.Regards Lars Timeline optionClosed Pre-Sales Questions   Updated November 14, 2015 at 9:49am   4 Most recent comment from TheFox Support:Hello,You can add this using the Timeline event moduleDo not hesitate to contact us if you have other questions.Have a nice weekend!Regards Edgar Search BoxClosed Pre-Sales Questions   Updated November 14, 2015 at 9:30am   2 Most recent comment from TheFox Support:Hello Edgar,Unfortunately this is not possible.Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards Thales Google MapsClosed Pre-Sales Questions   Updated November 3, 2015 at 7:58am   2 Most recent comment from TheFox Support:Hello Thales,If you are asking if you can use 3 different spot on the same google maps this is not possible, but you can use 3 different googles maps in the same page.Do not hesitate to contact us if ... Roshaan Image Gallery Module Feature RequestClosed Pre-Sales Questions   Updated October 14, 2015 at 1:41am   9 Most recent comment from Roshaan:Hi,Thank you! And I forgot to say this, the module should use ajax for pagination that way it won't have to reload the page it is on and will be useful in situations where the gallery is combined with ... Marina LS Can't load Demo contentClosed Pre-Sales Questions   Updated October 10, 2015 at 8:42am   2 Most recent comment from TheFox Support:Hello Marina,Please next time create a ticket under thefox category so we can verify your purchase.If dashboard say the demos are imported then you should be able to find all the pages under the pages ... Jason wordpres TheFox cover shows the results fail to 0%?Closed Pre-Sales Questions   Updated October 7, 2015 at 9:15am   5 Most recent comment from TheFox Support:Hello Jason,First please create a new ticket under "Thefox" category so we can verify your purchase.Now that you have imported the demo you still need to import the revolution slider, also all the ima ... Florcit Regular License KeyClosed Pre-Sales Questions   Updated September 25, 2015 at 10:56am   2 Most recent comment from TheFox Support:Hello Florcit,Please create a new ticket under "Thefox" category so we can verifiy your purchase.Also the theme include the 4.7 version of the visual composer, you should be able to use everything nee ...