Public Tickets
kanika
Mailchimp Pop UpClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 10, 2017 at 2:14am
4
Most recent comment from TheFox Support:Hello Kanika,Did you changed the heading size depending the screen size?For the heading and icon you are still talking about the slider?For the javascript you should be able to add it to the header in ...
Andrew
Is there a way to arrange Staff order by LAST name, instead of first name?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 10, 2017 at 2:04am
6
Most recent comment from TheFox Support:Hello Andrew,You would need to create a totally new function if you want to order by the last name ( so the second word of the title ) and then change the query option.All the default query options ar ...
Katy
Blog Customization/StylingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 9, 2017 at 1:15am
2
Most recent comment from TheFox Support:Hello Katy,First for the sidebar elements, you need to go edit the widgets you are using from :Appearance > Widgets.Then to create the blog page :http://thefoxwp.com/wp-content/themes/TheFox/includes/ ...
Kenny
register themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 9, 2017 at 1:01am
3
Most recent comment from TheFox Support:Hello Kenny, thanks for purchasing Thefox!Glad you have been able to fix the problem!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
John
FOOTER BUTTONClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 7, 2017 at 1:42am
4
Most recent comment from TheFox Support:Hello again,Can you please check your other tickets and after this if you still have problem give us access to your dashboard.Regards
Marina G.
TheFox Version 2.062Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2017 at 2:05am
2
Most recent comment from TheFox Support:Hello Marina,You can see the changelog from the theme download page : https://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/11099136#item-description__changelogDo not hesitate t ...
Leon
PricetablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 5, 2017 at 1:51am
2
Most recent comment from TheFox Support:Hello Leon, thanks for purchasing Thefox!Add this custom css this should do the trick ( thefox > Styling options ) :.rd_pt_7 .pricetable h3.pricetable-name { font-size: 16px; }This should do the tric ...
Molly Scotchmer
Adding a "Book Now" button to headerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 3, 2017 at 3:31am
2
Most recent comment from TheFox Support:Hello Molly,I am sorry but the purchase code of this ticket doesn't seems to be valid, could you please create a new ticket.Sorry for the inconvenience.Regards
John
UPDATE THEMEClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 29, 2017 at 1:53am
2
Most recent comment from TheFox Support:Hello John,For the theme update- Go to plugins and deactivate and delete the visual composer.
- Update the theme to the latest version : Theme update
- Then go to Appearance > Install plugins to i ...
John
Mobile MenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 27, 2017 at 5:40am
8
Most recent comment from TheFox Support:Hello John,You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Josh Elwood
Removing Post TitlesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 22, 2017 at 4:10am
4
Most recent comment from TheFox Support:Hello Josh,Glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Tân
Lỗi cài đặt dữ liệu mẫu và SliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 22, 2017 at 3:34am
2
Most recent comment from TheFox Support:Hello Tan, thanks for purchasing Thefox!I am sorry but could you write in English, we don't do support in Vietnamese, only Tam our designer speak Vietnamese.Sorry for the inconvenience.Regards
Mary Heichel
Remove PermalinkClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 21, 2017 at 1:09am
4
Most recent comment from TheFox Support:Hello Mary,Glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Joel D'Arnot
Slow website load timesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 20, 2017 at 2:25am
10
Most recent comment from TheFox Support:Hello Joel,The problem is probably this plugin then.But that's still strange that the slider revolution file is blocked from loading until the end, maybe you should try to update the plugin if you st ...
John
cart icon on HeaderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 20, 2017 at 2:01am
2
Most recent comment from TheFox Support:Hello again,
Could you please share a link to the website?
Also are you using the latest version of the theme and woocommerce?
Regards