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Public Tickets

Tim Alternative Color StylingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 20, 2016 at 9:20am   2 Most recent comment from TheFox Support:Hello Tim,The Alternative Background color, etc are used for some of the default color of our modules, but since you can also change the color directly from the color you may not see it if you have im ... Julio Countup pluginClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 20, 2016 at 9:03am   2 Most recent comment from TheFox Support:Hello Julio, thanks for purchasing Thefox!Unfortunately this is not possible, the script doesn't work if using ","Sorry for not being able to help you this time.Do not hesitate to contact us if you ha ... Ricardo Saavedra Configure Contact FormClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 19, 2016 at 12:18pm   2 Most recent comment from TheFox Support:Hello Ricardo,You can check the contact form plugin documentation :http://contactform7.com/getting-started-with-contact-form-7/http://contactform7.com/admin-screen/Do not hesitate to contact us if you ... Peter Thompson Empty Space Between Nav Bar and ContentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 19, 2016 at 12:13pm   6 Most recent comment from TheFox Support:Hello Slava,This is set from the custom javascript.Thefox/js/customjs.js fileyou need to edit this rowfw_fd.css('padding-top', '100px');For page with sidebar you can add custom css ( thefox > styling ... Josh Auto Update QuestionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 19, 2016 at 11:55am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards. Ron Changing prettyphoto slideshow speedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2016 at 8:56am   10 Most recent comment from TheFox Support:Hello Ron,If you want to change the menu url you can go to Appearance > menus and add custom link to your menu.If you are not using any external link then just use the #project ( id of the section for ... Dede Homepage templates ?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 17, 2016 at 9:17am   2 Most recent comment from TheFox Support:Hello Dede, thanks for purchasing Thefox!First if you want the agency page you need to import the classic demo, then you will find the pages under "Pages".For the revolution slider and other premiums ... Cliff portfolio galleryClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 17, 2016 at 8:58am   2 Most recent comment from TheFox Support:Hello Cliff, thanks for purchasing Thefox!Yes you are modifying the right place, but I am not sure how you could do this.Maybe you should try the_attachment_link() or wp_get_attachment_link()Do not he ... Josh Theme UpdatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 17, 2016 at 3:53am   3 Most recent comment from Josh:Hello!Sounds good, I can work with that.Thanks!Josh Otto Woocommerce checkout mobile responsivenessClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 16, 2016 at 9:44am   2 Most recent comment from TheFox Support:Hello Homan,Unfortunately we can't access your site at this moment, is your server down?Anyway could you tell us the version of the theme you are using and if you are using a child theme ( also tell u ... Remko Auto-update available?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2016 at 6:47am   2 Most recent comment from TheFox Support:Hello Remko,The auto update is available using the Envato tool kit.Make sure to have the newest version of the envato tool kit if you want to update the theme.Do not hesitate to contact us if you have ... Decerius Visual Composer UpdatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2016 at 6:30am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards. Decerius install themes updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2016 at 6:28am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards. Decerius POST Title HeightClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 14, 2016 at 9:42am   3 Most recent comment from Decerius:replied sentthanks Jasmine Organize images in a portfolio in masonry, rather than "slideshow"Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 14, 2016 at 9:00am   10 Most recent comment from TheFox Support:Hello Rodrigo,I am sorry but could you please create a new ticket under Thefox category so we can verify your purchase.Thanks in advance.