Okay

Public Tickets

Decerius Visual Composer UpdatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2016 at 6:30am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards. Decerius install themes updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2016 at 6:28am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards. Decerius POST Title HeightClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 14, 2016 at 9:42am   3 Most recent comment from Decerius:replied sentthanks Jasmine Organize images in a portfolio in masonry, rather than "slideshow"Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 14, 2016 at 9:00am   10 Most recent comment from TheFox Support:Hello Rodrigo,I am sorry but could you please create a new ticket under Thefox category so we can verify your purchase.Thanks in advance. meti menusClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 14, 2016 at 8:43am   2 Most recent comment from TheFox Support:Hello Mehdi, thanks for purchasing Thefox!If you have problem to set the menu it is maybe because of your server settings, please change the server settings to the one you can find in this article : W ... Coolty Hunter Fox Theme loads slowly/Logo appears on my siteClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2016 at 8:55am   7 Most recent comment from TheFox Support:Hello,What you should do is edit the row and make sure to have the row top padding, bottom padding and margin to be set to 0Set the padding to the row columns, then if you hide the columns the row wil ... Peter Norman Memory Hang on pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2016 at 8:49am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice weekend!Regards. myron Button to play popup/lightbox videoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2016 at 8:30am   4 Most recent comment from TheFox Support:Hello Myron,Currently this is not possible, in our next update we will add a custom class field for the button module.Sorry for the inconvenience.Regards Decerius Layer Slider OptionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2016 at 6:31am   17 Most recent comment from Decerius:Thank you for your response toin topbar in responsive versionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 12, 2016 at 8:46am   8 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards. Solomon ffe Bug in the blogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 11, 2016 at 8:28am   4 Most recent comment from TheFox Support:Hello Solomon,You won't loose anything even if you delete the visual composer.Transparent header will not be transparent when you scroll down.Do not hesitate to contact us if you have more questions.R ... Josh Custom Theme ColorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 10, 2016 at 5:58am   2 Most recent comment from TheFox Support:Hello Josh,You can edit the color for each part of the theme, fromThefox > header stylingThefox > Main content stylingThefox > Footer styling etcSome of the page content can be edited directly from th ... Coolty Hunter Background Video behavior changeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 9, 2016 at 8:14am   8 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.Regards. Sam Comments boxClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 9, 2016 at 7:55am   2 Most recent comment from TheFox Support:Hello Sam, thanks for purchasing Thefox!To disable the comment for the page, go edit the page and :- click on "Screen options" ( top right of the screen )- check the "Discussion" checkbox- scroll down ... myron change/remove icon of Profile Testimonial elementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 8, 2016 at 10:15am   6 Most recent comment from TheFox Support:Hello,Also add this css:.rd_profile_testimonial .tm_quote::after { display:none;}That should do the trick.Do not hesitate to contact us if you have more questions.Regards.