Public Tickets
Coolty Hunter
Fox Theme loads slowly/Logo appears on my siteClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 13, 2016 at 8:55am
7
Most recent comment from TheFox Support:Hello,What you should do is edit the row and make sure to have the row top padding, bottom padding and margin to be set to 0Set the padding to the row columns, then if you hide the columns the row wil ...
Peter Norman
Memory Hang on pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 13, 2016 at 8:49am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice weekend!Regards.
myron
Button to play popup/lightbox videoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 13, 2016 at 8:30am
4
Most recent comment from TheFox Support:Hello Myron,Currently this is not possible, in our next update we will add a custom class field for the button module.Sorry for the inconvenience.Regards
Decerius
Layer Slider OptionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 13, 2016 at 6:31am
17
Most recent comment from Decerius:Thank you for your response
toin
topbar in responsive versionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 12, 2016 at 8:46am
8
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards.
Solomon ffe
Bug in the blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 11, 2016 at 8:28am
4
Most recent comment from TheFox Support:Hello Solomon,You won't loose anything even if you delete the visual composer.Transparent header will not be transparent when you scroll down.Do not hesitate to contact us if you have more questions.R ...
Josh
Custom Theme ColorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 10, 2016 at 5:58am
2
Most recent comment from TheFox Support:Hello Josh,You can edit the color for each part of the theme, fromThefox > header stylingThefox > Main content stylingThefox > Footer styling etcSome of the page content can be edited directly from th ...
Coolty Hunter
Background Video behavior changeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 9, 2016 at 8:14am
8
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.Regards.
Sam
Comments boxClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 9, 2016 at 7:55am
2
Most recent comment from TheFox Support:Hello Sam, thanks for purchasing Thefox!To disable the comment for the page, go edit the page and :- click on "Screen options" ( top right of the screen )- check the "Discussion" checkbox- scroll down ...
myron
change/remove icon of Profile Testimonial elementClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 8, 2016 at 10:15am
6
Most recent comment from TheFox Support:Hello,Also add this css:.rd_profile_testimonial .tm_quote::after { display:none;}That should do the trick.Do not hesitate to contact us if you have more questions.Regards.
Marie
Background VideoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 6, 2016 at 5:45pm
5
Most recent comment from Coolty Hunter:I am canvassing for solutions to my video issue. The link that is provided below does not lead to an active page.I may have to repost my own question
Pathana
Pricing TablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 6, 2016 at 11:19am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice weekendRegards.
Luke Pasternak
transparent header problemClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 6, 2016 at 11:07am
2
Most recent comment from TheFox Support:Hello Luke, thanks for purchasing Thefox!To set the header to transparent you need to do it from the page options :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentat ...
Anita
Faile by demo content installationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 6, 2016 at 11:01am
5
Most recent comment from TheFox Support:Hello Alexandru,If you have those error it is because you imported the demo and don't have woocommerce installed, those errors are not important if you are not planning to use Woocommerce.Regards
ali
link on portfolios page missingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 6, 2016 at 10:23am
4
Most recent comment from ali:FIXED - PLEASE CLOSE