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Public Tickets

Cons demo contentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2015 at 10:17am   6 Most recent comment from TheFox Support:Hello Devin,What do you mean to see your background through the slider, which slider are you talking about?Regards Fajar Rahmawan Some Problem With This ThemeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2015 at 5:41pm   6 Most recent comment from Fajar Rahmawan:okay, I'll try it Raul Error: Warning: Illegal string offset 'icon' Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2015 at 12:17pm   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Sean Visual Composer Add-onsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2015 at 11:51am   2 Most recent comment from TheFox Support:Hello Sean, thanks for purchasing Thefox!We didn't test the theme with the Ultimate add-ons plugins, our theme has already custom modules and made modifications to the row or columns module, if the ul ... Corey MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2015 at 11:40am   2 Most recent comment from TheFox Support:Hello,.header_bottom_nav nav { text-align: center; }.nav_type_16 ul { display: inline-block; text-align: center; float:none; }That should centered the menu,Make sure you are using the type 16.Do not h ... Kathy Search StylingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 5, 2015 at 9:12am   2 Most recent comment from TheFox Support:Hello Kathy,Unfortunately It's not possible without customization of the theme files.Do not hesitate to contact us if you have other questions.Regards Tim Blog and Portfolio contentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 5, 2015 at 9:10am   3 Most recent comment from TheFox Support:Hello Tim,For the blog it seems that you have it working now ( I see the featured image )For the portfolio video post, you still need a featured image to show when the post is showing using the portfo ... Rousseau Some problems with images gallery or testimonials in accordionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 4, 2015 at 8:53pm   4 Most recent comment from TheFox Support:Hello Rousseau,Thanks for your feedback, I think we will add some javascript to tell to reload carousel when a section is opened.I think this should be added in our next update.Do not hesitate to cont ... carlos responsive designClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 2, 2015 at 3:36pm   2 Most recent comment from TheFox Support:Sorry Carlos, it seems that you publish 2 ticket, we will close this one.Regards Wesley A collection of weird issues with Blog Carousel since version 1Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 2, 2015 at 2:46pm   6 Most recent comment from TheFox Support:You are using the latest version of visual composer?Also can you try to change the text using the text mode.Regards William Javascript - Uncaught TypeError in customjs.js ver=4.2.3:1549Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2015 at 9:23pm   2 Most recent comment from TheFox Support:Hello William, thanks for purchasing Thefox!We know about this error but since the color are load from the javascript we can't generate the canvas element before the script load, so we can't remove th ... Kathy Not Loading right in ExplorerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2015 at 9:54am   2 Most recent comment from TheFox Support:Hi Kathy,Are you using any additional plugins? This error is because one of the plugins you are using or because of the server php settings.Regards Carlton SEARCH ICONClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2015 at 9:40am   8 Most recent comment from TheFox Support:Hello Carlton,We added the custom css.Do not hesitate to contact us if you have other questions.Regards Devin table elementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2015 at 9:05am   2 Most recent comment from TheFox Support:Hi Devin, thanks for purchasing Thefox!Currently this is not possible,If you want to do this you need to modify the vc-functions.php and add custom cssBy the way how many columns you would like to use ... Artur remove 'by author-name'Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 30, 2015 at 9:06pm   2 Most recent comment from TheFox Support:Hello Artur, thanks for purchasing Thefox!If you are using the load more navigation then you need to check for the ajax-handers.php file,If you are using the normal navigation check for rd_blog.php f ...