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Public Tickets

Rousseau Some problems with images gallery or testimonials in accordionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 4, 2015 at 8:53pm   4 Most recent comment from TheFox Support:Hello Rousseau,Thanks for your feedback, I think we will add some javascript to tell to reload carousel when a section is opened.I think this should be added in our next update.Do not hesitate to cont ... carlos responsive designClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 2, 2015 at 3:36pm   2 Most recent comment from TheFox Support:Sorry Carlos, it seems that you publish 2 ticket, we will close this one.Regards Wesley A collection of weird issues with Blog Carousel since version 1Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 2, 2015 at 2:46pm   6 Most recent comment from TheFox Support:You are using the latest version of visual composer?Also can you try to change the text using the text mode.Regards William Javascript - Uncaught TypeError in customjs.js ver=4.2.3:1549Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2015 at 9:23pm   2 Most recent comment from TheFox Support:Hello William, thanks for purchasing Thefox!We know about this error but since the color are load from the javascript we can't generate the canvas element before the script load, so we can't remove th ... Kathy Not Loading right in ExplorerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2015 at 9:54am   2 Most recent comment from TheFox Support:Hi Kathy,Are you using any additional plugins? This error is because one of the plugins you are using or because of the server php settings.Regards Carlton SEARCH ICONClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2015 at 9:40am   8 Most recent comment from TheFox Support:Hello Carlton,We added the custom css.Do not hesitate to contact us if you have other questions.Regards Devin table elementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2015 at 9:05am   2 Most recent comment from TheFox Support:Hi Devin, thanks for purchasing Thefox!Currently this is not possible,If you want to do this you need to modify the vc-functions.php and add custom cssBy the way how many columns you would like to use ... Artur remove 'by author-name'Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 30, 2015 at 9:06pm   2 Most recent comment from TheFox Support:Hello Artur, thanks for purchasing Thefox!If you are using the load more navigation then you need to check for the ajax-handers.php file,If you are using the normal navigation check for rd_blog.php f ... Steve morales navigationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 30, 2015 at 9:32am   2 Most recent comment from TheFox Support:Hello Steve, thanks for purchasing Thefox and thanks for the feedback!Please go to Thefox > styling options and add this custom css : #searchtop { display:none!important; }This should fix the problem ... Rob Logo / Menu formatClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 30, 2015 at 9:31am   4 Most recent comment from TheFox Support:Hi Again,If you had this custom css in the media-queries_wide.css ( after the @media only screen and (max-width: 1214px) and (min-width: 1034px) line ) :.nav_type_8 ul li a { position: relative; displ ... Jeroen Footer fontClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 30, 2015 at 9:18am   2 Most recent comment from TheFox Support:Hello Jeroen,You can add this custom css ( thefox > styling options ) : #footer { font-size:12px; }And change the 12px to the size you want to use.Do not hesitate to contact us if you have other quest ... Ranj PaypalClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 29, 2015 at 8:25pm   2 Most recent comment from TheFox Support:Hi Ranj,1)If you use woocommerce you can set paypal, in our demo we didn't set real information that's why it's not working.2) You can use a menu in the top bar to add the two link, to change the posi ... Kathy Header LogoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 29, 2015 at 12:22pm   2 Most recent comment from TheFox Support:Hello Kathy,If you want to do this you will have to modify the header.phpAnd replace the :href=""tohref="https://mymfunding.com/"Do not hesitate to contact us if you have other questions.Regards Karim PortfolioClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 29, 2015 at 12:12pm   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Leon Vitrual Composer responsivenessClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 28, 2015 at 9:50pm   4 Most recent comment from TheFox Support:Hello Leon,Thanks for the feedback, it seems our team forget to use !important on the class that need to hide the column.We will make a fix asap, sorry for the inconvenience and thanks for your patien ...