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Public Tickets

Dean Switching between Classic + Trending Demo's?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 5, 2015 at 6:42am   4 Most recent comment from TheFox Support:No problem,Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards Austin Thesing Can I set an external link for a portfolio itemClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 3, 2015 at 12:22pm   5 Most recent comment from TheFox Support:Hello Austin, that depend on which module,If you are using the portfolio module you can select the overlay effect.If you can give us a link or tell us about which part of the theme you are referring t ... Thomas Thomas Footer sizeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 1, 2015 at 8:06pm   4 Most recent comment from TheFox Support:Hi,Thanks for the screenshot,Please add this custom css to the custom css field ( Thefox > Styling options ) : .widget_pages .page_item a, .widget_nav_menu .menu-item a { padding: 8px 0px; }#recentcom ... Alexander Chadwick Classic DemoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 1, 2015 at 5:09pm   6 Most recent comment from TheFox Support:Hello, The woocommerce plugin is optional, if you want to use woocommerce please check this page of our documentation : woocommerceDo not hesitate to contact us if you have other questions.Regards Joshua Smith email - comming soonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 1, 2015 at 9:42am   2 Most recent comment from TheFox Support:Hello Joshua, thanks for the feedback.You are right, we will change this in on next update.Unfortunately we just published one today.It's a quick fix, open the coming_soon.php and on the line 21 chang ... Lewis Custom Staff fieldsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 30, 2015 at 8:04am   4 Most recent comment from TheFox Support:Glad you have been able to do what you were trying to!Do not hesitate to contact us if you have other questions :)Regards Caleb Staff Member Edits not showing VCClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 28, 2015 at 10:40am   2 Most recent comment from TheFox Support:Hello Caleb, thanks for purchasing Thefox!Please try to click on the visual composer tab and then make sure the "staff" is checked and then saves the changesAfter this you should be able to use the vi ... Daniel Contact FormsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 25, 2015 at 8:51pm   2 Most recent comment from TheFox Support:Hello Daniel, thanks for purchasing Thefox!That's strange, can you send us the form your are using.Try to use [text when you create a field, not [tel etcWaiting for your reply martin mcgarry ​Portfolio filter navigation missingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 25, 2015 at 12:23pm   6 Most recent comment from TheFox Support:I closed the ticket, it seems that only support team member can close the ticket.Have a nice day! Fernando Santos Contact form error messageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 25, 2015 at 9:28am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other problems.Regards Kamil Visual ComposerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 22, 2015 at 8:09pm   2 Most recent comment from TheFox Support:Hi,If you have installed the theme and installed the plugin you should be able to activate the visual composer.If you have not you can install the plugin from appearance > install plugin.You may want ... Thomas Egan Hide Menu/NavClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 22, 2015 at 6:37pm   7 Most recent comment from TheFox Support:Really strange, are you sure it's not a problem with the cache? You added the code to the same page or to the custom css field of the theme option panel? Giacomo Set default post or duplicateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2015 at 3:37pm   4 Most recent comment from TheFox Support:You're welcome!Glad you like the theme :)Have a nice day! Giacomo Menu GroupClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2015 at 2:50pm   4 Most recent comment from TheFox Support:Glad you have it working now :)Have a nice day! SemperMMA Layout IssuesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2015 at 2:45pm   9 Most recent comment from TheFox Support:In the latest update ( 1.23 ) the changes has been made.Other new features will be available soon!Have a nice day!