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Public Tickets

Bastian Size for Fullscreen ImagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 16, 2015 at 10:51am   2 Most recent comment from TheFox Support:Hello Bastian,The image can't be imported because of the copyrights, I hope you understand.Thanks for letting us know about the typo miss.The dimensions of the image is 1920*500pxDo not hesitate to co ... Charles Slow, Unresponsive Admin PanelClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 14, 2015 at 9:09pm   2 Most recent comment from TheFox Support:Hi Charles, thanks for purchasing Thefox!Are this happening when you are editing the pages or even when you are on the dashboard? everywhere?Did you still have the same experience if you switch back t ... Austin Thesing Custom Text Below FooterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 14, 2015 at 10:33am   3 Most recent comment from Austin Thesing:Thanks this helped! Giacomo Site got slowerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 13, 2015 at 10:32am   6 Most recent comment from TheFox Support:Thanks for the feedback! middlep1 Middlemass Custom Permalink structure affecting Staff and Portfolio URL'sClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 13, 2015 at 9:12am   4 Most recent comment from TheFox Support:Hello,Thanks to your feedback in the next update we will change the plugin to the version we sent you.Do not hesitate to contact us if you have other questions.Regards Samantha Visual Composer License KeyClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 11, 2015 at 9:37am   2 Most recent comment from TheFox Support:Hello Samantha,You don't need to do this, you only need to do this to get the auto update but we will add newest version when we update the theme.Please check this article for more information : Plugi ... Ondrej Holman Coming soon page does not show countdownClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 10, 2015 at 8:34pm   4 Most recent comment from TheFox Support:Glad to hear that!We have created our own share options for the theme, I am sorry but we don't know a good plugin for share options.Sorry for not being able to help you with this :(Do not hesitate to ... Fernando Santos Smaller logo on mobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 7, 2015 at 11:00pm   4 Most recent comment from TheFox Support:You're welcome!Glad to hear that!We will close this ticket,Do not hesitate to contact us if you have other questions.Regards Ryan Mega Menu underlineClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 7, 2015 at 1:50pm   2 Most recent comment from TheFox Support:Hello Ryan,Can you please tell us on what browser you see this, on chrome and firefox and ie we don't have this space you are showing.Regards Martijn two other questionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 5, 2015 at 6:57am   2 Most recent comment from TheFox Support:Hello Martijn,For the plugin, what is your version?Our theme is currently tested to 4.5.3,In the next version we will included the 4.6 version of the plugin.For the social icons currently there is no ... Dean Switching between Classic + Trending Demo's?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 5, 2015 at 6:42am   4 Most recent comment from TheFox Support:No problem,Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards Austin Thesing Can I set an external link for a portfolio itemClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 3, 2015 at 12:22pm   5 Most recent comment from TheFox Support:Hello Austin, that depend on which module,If you are using the portfolio module you can select the overlay effect.If you can give us a link or tell us about which part of the theme you are referring t ... Thomas Thomas Footer sizeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 1, 2015 at 8:06pm   4 Most recent comment from TheFox Support:Hi,Thanks for the screenshot,Please add this custom css to the custom css field ( Thefox > Styling options ) : .widget_pages .page_item a, .widget_nav_menu .menu-item a { padding: 8px 0px; }#recentcom ... Alexander Chadwick Classic DemoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 1, 2015 at 5:09pm   6 Most recent comment from TheFox Support:Hello, The woocommerce plugin is optional, if you want to use woocommerce please check this page of our documentation : woocommerceDo not hesitate to contact us if you have other questions.Regards Joshua Smith email - comming soonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 1, 2015 at 9:42am   2 Most recent comment from TheFox Support:Hello Joshua, thanks for the feedback.You are right, we will change this in on next update.Unfortunately we just published one today.It's a quick fix, open the coming_soon.php and on the line 21 chang ...