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Public Tickets

Christopher Register license not needed any longer?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 16, 2018 at 8:46pm   4 Most recent comment from TheFox Support:You're welcome!Just make sure to have bought the number of license you are currently using.We had complains about customers that didn't and had their site deactivated when we changed the license regis ... Dominik Staff positionClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 16, 2018 at 8:13am   4 Most recent comment from TheFox Support:Hello Dominik,It is due to a problem with the WPBakery page builder.Please check the ‘activate page builder’ section of the following link.https://cesis.co/wp-content/uploads/documentation/cesis_d ... Taylor Changes not showing on siteClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 13, 2018 at 10:14am   2 Most recent comment from TheFox Support:Hello Taylor,Could you please give us a link to the page and also access tot he dashboard?Also :The pages you imported are using custom settings, what you need to do is go edit the page that has probl ... Taylor Staff / Partner Not Loading On PageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 13, 2018 at 10:08am   2 Most recent comment from TheFox Support:Hello Taylor,Did you create the posts and set the featured image correctly?https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-staffIf you did and still have problem, ple ... Henry Morfin Tag appearing at top of my pagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 10, 2018 at 9:28am   2 Most recent comment from TheFox Support:Hello Henry, thanks for purchasing Cesis!I think it is something coming from one of the custom plugin you are using.Try to disable the custom plugins you are using and clear the server and browser ca ... Jan Riggert 2 bugs & 1 questionClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 10, 2018 at 9:23am   6 Most recent comment from TheFox Support:You're welcome, thanks for the feedback and for your patience!Hope you have a nice weekend too!Best, Alessandra Roqueta Hero Image Not Scaling on MobileClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 6, 2018 at 10:41am   2 Most recent comment from TheFox Support:Hello Alessandra,We recommend you to create different content for the mobile.You can hide the module using the "Responsive settings" Tab when you are editing a module.The other options is to make dif ... Dominik Create SectionsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 6, 2018 at 9:49am   2 Most recent comment from TheFox Support:Hello Dominik,All the information you need to make a one page "page" can be found on this page :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-onepageDo not hesitate to ... Dominik Icon BoxClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 6, 2018 at 9:42am   6 Most recent comment from TheFox Support:Hello Dominik,Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Daan can't edit items with wpbakeryClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 4, 2018 at 4:03pm   4 Most recent comment from TheFox Support:Hello Daan,Glad to hear that!Hope you had a nice weekend and will have a nice week!Do not hesitate to contact us if you have more questions. Best, Erica Gir Header and top barClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 2, 2018 at 9:35am   4 Most recent comment from Erica Gir:Yes thanks I was able to solve by myself. it is fix now. Altan Alaybeyoğlu Youtube Video LoopClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 2, 2018 at 8:28am   6 Most recent comment from TheFox Support:Hello Altan,We can't see it, what is the browser you are using?Also tell us the version.Kind regards Altan Alaybeyoğlu Icon box height problemClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 1, 2018 at 11:15am   4 Most recent comment from TheFox Support:Hello Altan,Depending the content of the box the height will differ.If you want, edit the 3 box module and change the "extra class" field and put this :mycustomboxThen go to Cesis > General settings a ... Altan Alaybeyoğlu Social media iconsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 31, 2018 at 10:53am   2 Most recent comment from TheFox Support:Hello Altan,You would need to make customization to the template since we don't have such feature currently.If you need custom work you can [email protected] does freelance work.Sorry fo ... Altan Alaybeyoğlu Premium PluginsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 31, 2018 at 10:45am   2 Most recent comment from TheFox Support:Hello Altan,You can't register the plugin but it is already activated, for more information :Plugins LicensesPlugins Update.Do not hesitate to contact us if you have more questions. Have a nice day! ...