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Public Tickets

Keiji Matsubara About footer color presets ,Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 20, 2019 at 5:54am   1 Most recent comment from Keiji Matsubara:Hello,     I asked about even the last ticket,     Why is the reason that is not reflected pre-seting it the color of the footer?     Footer Setting     Footer Color Presets     I would ... Kevin J Darcy Lighbox and buttonsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2019 at 9:11pm   6 Most recent comment from Kevin J Darcy:Hey - Any chance your dev team was able to share a snippet?Thanks- Kevin Henry Morfin Page Updated Now Section BlankClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2019 at 9:25am   3 Most recent comment from TheFox Support:Hello Henry, thanks for purchasing Cesis!Do you still have the page where we can see the problem?What you can do is save your page as a template before modifying it so if you have any problem you can ... Francesco Customization of fontsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2019 at 9:21am   6 Most recent comment from TheFox Support:Hello Francesco,If you added a custom font you should be able to set it in the Typography settings, Cesis > Typography.Then when creating the buttons, you should be able to choose the main or alternat ... Gregor admin-ajax.php and general template loading timeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2019 at 9:57am   10 Most recent comment from TheFox Support:Check the source code of your page and search for dynamic.cssOpen the file and copy all the content in the child theme style.css file and then add the function we posted in our previous reply in the f ... Erica Gir Post in timeline viewClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 12, 2019 at 8:56am   2 Most recent comment from TheFox Support:Hello Erica,I can't tell you for sure it seems that the team is currently thinking into including a new page builder into the theme so I don't know if the time line style is in the priority right now. ... Erica Gir Header Settings cannot be changedClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 10, 2019 at 9:40pm   2 Most recent comment from TheFox Support:Hello Erica,You are using custom header settings for each page?The best would be to set the header settings from the Cesis theme panel.But yes, the error you have is maybe because the options are not ... Erica Gir Licence problemClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 10, 2019 at 9:35pm   11 Most recent comment from TheFox Support:Hello Erica,The short answer is no.Envato API has been updated and our license registration needed to be updated, that's why this happened.If you always register the theme when you use it you won't ha ... Chris Vance Landscape iPad ViewClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2019 at 8:37am   4 Most recent comment from TheFox Support:Hello Chris,It depends on the ipad, normal ipad tablet is 1024, ipad pro is 1366.The other thing you should consider is changing the space between each menu to make it smaller in width.Go to Header se ... Joel D'Arnot Theme options not applying or savingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2019 at 8:32am   2 Most recent comment from TheFox Support:Hello Joel,Make sure the server settings are set to the one recommended in this article : What To Do If Demo Content Import FailsAfter changing the server settings, if you still have problem then it ... Mark Demo imagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 1, 2019 at 9:54am   2 Most recent comment from TheFox Support:Hello Mark, thanks for purchasing Cesis!You can find those on this website :https://ui8.net/products/outline-illustrations-vol-1Do not hesitate to contact us if you have more questions. Have a nice we ... Jess Would not having it extended prevent from our receiving furture updates?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 29, 2019 at 9:49am   2 Most recent comment from TheFox Support:Hello Jess, thanks for contacting us!You will still be able to do the theme update, just won't be able to get access to our support.Do not hesitate to contact us if you have more questions. Have a nic ... Keiji Matsubara フッタープリセット及びボーダーの表示についてClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 28, 2019 at 1:26am   1 Most recent comment from Keiji Matsubara:お世話になります。 前回のチケットでもお尋ねしていましたが、 フッターのカラープリセットが反映されない理由はなぜでしょうか？ Footer Setting � ... Keiji Matsubara バナー部分での表示についてClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 26, 2019 at 1:08pm   8 Most recent comment from Keiji Matsubara:設定ありがとうございました。 あと フッターのカラープリセットが反映されない理由はなぜでしょうか？ Footer Setting の Footer Color Presets 設定のご確� ... Shukhrat animation delay on imagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 26, 2019 at 9:58am   2 Most recent comment from TheFox Support:Hello again,The image module is the default module from the WPbakery plugin and unfortunately don't have a delay option.Do not hesitate to contact us if you have more questions. Have a nice day! Regar ...