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Public Tickets

Dario Camoletto TranslationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 28, 2019 at 7:03am   5 Most recent comment from TheFox Support:Still strange, do not hesitate to re-contact us if you have any problems.Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost ... Leonie Boxed Layout??Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 28, 2019 at 6:46am   2 Most recent comment from TheFox Support:Hello Leonie,We checked your site but it seems to be showing full width.Have you been able to fix the issue?Best regards Leonie Make parent link active in menuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 27, 2019 at 7:52am   5 Most recent comment from TheFox Support:Hello Leonie,Ok so the problem is that it only happen if you have the sub page in the menu.So if you have a sub menu using the page tulpenbroei under the Onze tulpen page it will show as highlighted. ... Christophe Dewez copy a section to an other pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 22, 2019 at 10:10am   4 Most recent comment from TheFox Support:You're welcome, glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Dario Camoletto Add scriptClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 17, 2019 at 8:04am   2 Most recent comment from TheFox Support:Hello Dario, thanks for purchasing Cesis!I am sorry but our support is related to the theme, not customization or modification.If you want to do this search how to queue script in wordpress.Do not hes ... Alan Behul Cesis settings suddenly resetClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 13, 2019 at 8:24am   4 Most recent comment from TheFox Support:Glad to hear that you have been able to find the issue!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Leonie Not responsiveClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 12, 2019 at 9:52am   2 Most recent comment from TheFox Support:Hello Leonie,Go to Cesis > Header settings > Mobile menu and change the Breakpoint of the mobile menu.This will fix the problem.Do not hesitate to contact us if you have more questions. Have a nice ... Leonie Blog MasonryClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 12, 2019 at 9:29am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Joseph White Bar at Top of All PagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 5, 2019 at 7:50am   3 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Steven Footer BackgroundClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 4, 2019 at 7:38am   3 Most recent comment from Steven:Hi,Thanks for the quick response.I actually saw that after I sent the ticket but thanks for the help.Steven Alan Behul Performance IssuesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 4, 2019 at 4:19am   2 Most recent comment from TheFox Support:Hello Alan,It is probably a "web hosting" issue, bad server or a share server that has a lot of other big / important site on it.Changing the host will fix the issue :https://wpbuilders.co/3-best-web ... Altan Alaybeyoğlu Form File Upload ButtonClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 3, 2019 at 5:55am   2 Most recent comment from TheFox Support:Hello Altan,It is not possible, in fact it is but hard to do.If you need modification please contact https://wpbuilders.co/Or you can try this by yourself :https://blog.benestudio.co/custom-file-upl ... Joseph Featured Image showing up on top of pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 3, 2019 at 5:51am   5 Most recent comment from TheFox Support:Hello Joseph,Glad to have been able to help!For the Download icon, try to add this custom css ( Cesis > General settings ) :#lg-download { display:none !important; }This should do the trick!Do not hes ... Carolyn IconsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 31, 2019 at 9:01am   4 Most recent comment from TheFox Support:Hello Carolyn,Thanks for the feedback, we will let our dev know about this and ask them if they can add those icons for the next update.Best regards Alan Behul WooCommerce Product DescriptionClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 31, 2019 at 8:54am   6 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards.