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Public Tickets

Alberto Translate button textClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 15, 2019 at 9:41am   2 Most recent comment from TheFox Support:Hello Alberto, thanks for purchasing Cesis!The easiest way to translate the theme is to use Poedit and to create a po file of your language. You can find the .po file in the lang folder. Download th ... Claudio Martinez Mobile menu breakpointClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 14, 2019 at 6:58am   7 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Aaron Importing demo contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 10, 2019 at 9:10am   5 Most recent comment from TheFox Support:Hello Aaron,The slider are made using the content block :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-contentblockhttps://cesis.co/wp-content/uploads/documentation/ce ... Johan Ocklind Very buggy on mobileClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 8, 2019 at 12:23pm   7 Most recent comment from Johan Ocklind:Okey, that's great!"Edit : We asked on other member of our team to check he only sees the animation of the image on the homepage, did you removed the animations?" - Yes, I removed them Natalie Gedihovich dropdown navigationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 6, 2019 at 9:33am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Piotr Szupinski Footer LogoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 3, 2019 at 9:09am   4 Most recent comment from TheFox Support:Hello,For the footer logo it depends, if the footer is created with "Content block" then you simply need to go edit the content block and change the image module.If you use widget ( "Appearance > Widg ... Selman Can I set my featured image as background of "Title Section"?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 29, 2019 at 7:59am   6 Most recent comment from TheFox Support:Glad to hear thatDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Erica Gir Error on pagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 28, 2019 at 11:24am   4 Most recent comment from TheFox Support:Hello Erica,I don't know for sure but it is probably a problem due to the duplicate plugins you used.WPML and our theme are totally compatible and also 7.2 compatible.What you could try if your ... Gamal Salem Mobile site animations not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 19, 2019 at 8:12am   3 Most recent comment from TheFox Support:video upload had a problem  Charlie Animations bug on iOSClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 17, 2019 at 8:29am   5 Most recent comment from TheFox Support:Hello Charlie,Even if you clear the cache or check in secret window it doesn't work correctly?Kind regards sarah e2027069-7dd0-4e18-8aee-7c16938d4f52Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 16, 2019 at 9:29am   2 Most recent comment from TheFox Support:Hello Sarah,If you do it from the backend, does it work or not?We would need to know the version of the theme and wordpress you are using.Kind regards Akorn Agency template customizationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 12, 2019 at 9:23am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Simon WooCommerce Catalog ModeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2019 at 12:36pm   5 Most recent comment from Simon:Ticket can be closed. Markus Hradsky Using PSD TemplatesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 10, 2019 at 9:19am   6 Most recent comment from TheFox Support:Hello Yassi,Please create your own ticket so we can verify your license information.Also we only do support in english, french or Japanese.Best regards Patrick Le Theme Issues w/ Acunetix Security ScansClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 16, 2019 at 12:58pm   9 Most recent comment from Patrick Le:It's been over a week since we received an update. Can you please let us know how to properly turn off the redux components so that we can determine if that is the cause?