Public Tickets
Pradip Tako
cesis tour implement problemClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 30, 2019 at 6:43pm
2
Most recent comment from TheFox Support:Hello Pradip, thanks for purchasing Cesis!Make sure you are using the recommended settings for your server php 7.0 ( recommended ) :What To Do If Demo Content Import FailsThis should fix the problem! ...
Christophe Dewez
Problem licenceClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 29, 2019 at 6:47am
3
Most recent comment from Christophe Dewez:Hello,Thank you very much for your answer Have a nice dayRegards
Bhavneesh Goyal Bhavneesh
Facing an issue with demo data importClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 28, 2019 at 6:10am
18
Most recent comment from TheFox Support:Hello Bhaveneesh,Yes, changing your hosting to WPengine or Kinsta will boost your speed of all your website, same for siteground but WPengine and Kinsta are using better server.If you check our demo, ...
Quang
A bug in cesis coffee demo pageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 20, 2019 at 3:06pm
8
Most recent comment from TheFox Support:Crea un nuevo ticket que solo hacemos soporte para los clientes verificados.
Carlos
Mobile Version / Not ResponsiveClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 19, 2019 at 6:30am
2
Most recent comment from TheFox Support:Hello Carlos, thanks for purchasing Cesis!What do you mean the update is not showing on mobile?Make sure to clear the server and browser cache you are using.Also if you have content that is not showi ...
KAREN LASZLO
LayersliderClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 15, 2019 at 9:50am
2
Most recent comment from TheFox Support:Hello Karen,You don't need to purchase any of the custom plugins included in our theme, they want you to activate their license to be able to activate the auto update which is not necessary.For ...
Alberto
Translate button textClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 15, 2019 at 9:41am
2
Most recent comment from TheFox Support:Hello Alberto, thanks for purchasing Cesis!The easiest way to translate the theme is to use Poedit and to create a po file of your language.
You can find the .po file in the lang folder.
Download th ...
Claudio Martinez
Mobile menu breakpointClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 14, 2019 at 6:58am
7
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Aaron
Importing demo contentClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 10, 2019 at 9:10am
5
Most recent comment from TheFox Support:Hello Aaron,The slider are made using the content block :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-contentblockhttps://cesis.co/wp-content/uploads/documentation/ce ...
Johan Ocklind
Very buggy on mobileClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 8, 2019 at 12:23pm
7
Most recent comment from Johan Ocklind:Okey, that's great!"Edit : We asked on other member of our team to check he only sees the animation of the image on the homepage, did you removed the animations?" - Yes, I removed them
Natalie Gedihovich
dropdown navigationClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2019 at 9:33am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Piotr Szupinski
Footer LogoClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 3, 2019 at 9:09am
4
Most recent comment from TheFox Support:Hello,For the footer logo it depends, if the footer is created with "Content block" then you simply need to go edit the content block and change the image module.If you use widget ( "Appearance > Widg ...
Selman
Can I set my featured image as background of "Title Section"?Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 29, 2019 at 7:59am
6
Most recent comment from TheFox Support:Glad to hear thatDo not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Erica Gir
Error on pagesClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 28, 2019 at 11:24am
4
Most recent comment from TheFox Support:Hello Erica,I don't know for sure but it is probably a problem due to the duplicate plugins you used.WPML and our theme are totally compatible and also 7.2 compatible.What you could try if your ...
Gamal Salem
Mobile site animations not workingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 19, 2019 at 8:12am
3
Most recent comment from TheFox Support:video upload had a problem