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Public Tickets

Wa purchase buttonClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 11, 2019 at 11:11am   4 Most recent comment from TheFox Support:Glad to have been able to helpDo not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Brad Reverse columns in RTL - not reversing orderClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 8, 2019 at 11:27am   9 Most recent comment from TheFox Support:Hello Brad,What you need to do is move all the padding and margin settings you have set to the row directly to the column, and hide the column, not the row.The row will not show if it is empty ( colum ... Robert Coddington update fialureClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2019 at 10:07pm   2 Most recent comment from TheFox Support:Hello Robert,That's strange, do you have permission to write in the cesis/languages folder?Contact your host and ask them about folder permission.If you still have a problem after this please re ... Brad Conflict with WPForms plugin - formattingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 25, 2019 at 9:38pm   3 Most recent comment from TheFox Support:Hello Brad,I am sorry but our support staff was sick, sorry for the inconvenience and thanks for your patience.Glad you were able to solve the issue without us.Best regards Chris Bormann Boxed Layout Header IssuesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 3, 2019 at 1:40pm   5 Most recent comment from Chris Bormann:Still waiting to hear from you. Did the provided login credentials work? The transparent header and the boxed layout are not working unless I use a sticky header - but the sticky (transparent) header ... Brad Custom design button in Main NavClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 15, 2019 at 7:14pm   5 Most recent comment from TheFox Support:Hello Brad,Glad to hear that!I think we also added the button option for mobile under Cesis > Header settings > Mobile.If you other problem do not hesitate to re-contact us!Do not hesitate to contact ... Brad Footer Column WidthsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2019 at 10:00pm   4 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from ... Brad Content BlocksClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 2, 2019 at 2:58pm   2 Most recent comment from TheFox Support:Hello Brad,If you want to put this on the top of bottom of the page it is possible.Unfortunately there is no shortcode to use the content block.What you could do is turn the content block into a wpbak ... Eric Dunn Header OptionsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 2, 2019 at 2:50pm   6 Most recent comment from TheFox Support:Hello,From Cesis > Header settings > Header main area.Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Neil Massey Site Not UpdatingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 30, 2019 at 9:39am   2 Most recent comment from TheFox Support:Hello Neil, thanks for purchasing Cesis!The pages you imported may be using custom settings, what you need to do to turn off the custom settings is the following : Go edit the page that has custom se ... SaneChoiceLtd Overide 404 PageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 25, 2019 at 11:39am   2 Most recent comment from TheFox Support:Hello Brad,You need to create you own 404.php template.If you need customization job you can ask https://wpbuilders.co/request-service/Do not hesitate to contact us if you have more questions. Have a ... Alan Behul Admin Ajax errorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2019 at 11:57am   2 Most recent comment from TheFox Support:Hello Alan,It is probably an issue with your current web hosting.Contact your web hosting and ask them about ajax. they probably block ajax call, to avoid getting their server to get to heavy. This c ... NATALIA SPINDLER roblem with the String Translation tableClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2019 at 11:50am   2 Most recent comment from TheFox Support:Hello Natalia,You need to contact the WPML team they will help you fixing the problem.It is not related to our theme but to their plugin.Do not hesitate to contact us if you have more questions. Have ... Paul PageBuilder - save Row as template not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2019 at 3:05am   6 Most recent comment from Paul:Hi, following up on this. Do you have either an estimate on when this will be fixed or a workaround for it as per the issue below? Kelly Kretchmer Weird Header Image BehaviorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 19, 2019 at 11:34am   6 Most recent comment from TheFox Support:Hello Kelly,We see that you use an old version of the theme, I think that it is why you are having this issue,Please update the theme :Theme updateThen clear the cache :https://wpbuilders.co/how-to-c ...