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Public Tickets

Joe Thompson Gallery & Mobile Menu not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 19, 2020 at 5:52am   7 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Christina C. Change Font size of Toggle?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 19, 2020 at 5:44am   8 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Pardeep Dhupar WP 5.5 breaks post related contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 12, 2020 at 5:45pm   2 Most recent comment from TheFox Support:Hello Pardeep,An update is on the way, should be ready in 1 hour.Though the error you are having might be related to custom plugins not compatible with WordPress new version.Best regards Pardeep Dhupar 404 error when viewing portfolio/staff/partnersClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 1, 2020 at 10:59am   12 Most recent comment from TheFox Support:Hello,1. Clone plugin are known to create issue with the page / posts options because they duplicate the ID.You might need to repair the wordpress database if you still have issue with the default the ... Claudio Martinez Slow performanceClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2020 at 5:57am   2 Most recent comment from TheFox Support:Hello Claudio,We see that you are using a really old version of the theme.First what you should do is take a backup and update the theme :Theme updateIf the envato market plugin doesn't let you u ... Lucy Show name of website when I hover over logoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 23, 2020 at 8:15am   2 Most recent comment from TheFox Support:Hello Lucy,Unfortunately this is not possible without custom modification.You can contact the WPbuilders team if you need customization work :https://wpbuilders.co/request-service/Do not hesitate to c ... werbeagenturgowell theme installation doesnt workClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 22, 2020 at 6:06am   9 Most recent comment from TheFox Support:Hello,The pages you imported may be using custom settings, what you need to do to turn off the custom settings is the following : Go edit the page that has custom settings ( theme panel option not ap ... Basso Guy Product layout & Frontend bakery EditorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 20, 2020 at 8:58am   4 Most recent comment from TheFox Support:Glad to hear thatDo not hesitate to contact us if you have more questions. Have a nice day! Best Regards. dscheffke Logo in SVGClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 19, 2020 at 10:40am   4 Most recent comment from TheFox Support:Hello,Unless you program your logo directly into our child theme using the SVG file we don't have this option currently.With envato ( themeforest ) we are not allowed to build function related on ... Steven McCracken Incompatibility Issue Woocommerce Owl CarouselClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 13, 2020 at 9:09am   7 Most recent comment from Steven McCracken:This is really URGENT now .. can you PLEASE let me know how to remove/disable the gallery template as you have suggested.Regards,Steven Bryanna Bach Minified version or plugin?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 8, 2020 at 11:16am   2 Most recent comment from TheFox Support:Hello Laurel,You can check this article :https://wpbuilders.co/how-to-speed-up-your-wordpress-site-with-autoptimize/This should help, though if you need more detailed optimization, theme modification ... Lucy Mobile landscape not centered, blog not showing three articles per lineClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 6, 2020 at 9:44am   4 Most recent comment from TheFox Support:Hello Lucy,Glad to hear that it is working correctly now!Regarding the featured blog post, you should change the row column settings, and use a smaller column in the middle where you put your featured ... BorcioTv links NOOPENERClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 5, 2020 at 9:22am   5 Most recent comment from TheFox Support:Hello,We will let our devs know about this but in the meanwhile you can copy the code to the child theme if you need.Do not hesitate to contact us if you have more questions. Have a nice day! Best Reg ... Basso Guy One Page (Sticky) Mobile MenuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 29, 2020 at 9:43am   4 Most recent comment from TheFox Support:Hello Basso,The only option we have is to make the mobile header to be sticky so people have fast access to the menu.Or if you want we could ask our devs for custom code to force the dots to be visibl ... dscheffke Staff CarouselClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 26, 2020 at 9:20am   2 Most recent comment from TheFox Support:Hello Dscheffke,Can you please give us access to the page that where you use the module.Best regards