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Public Tickets

Nelson Gonçalves Portfolio filteringClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 31, 2020 at 11:19am   6 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice week-end! Best Regards. Rodrigo Add to CartClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 28, 2020 at 7:36pm   2 Most recent comment from TheFox Support:Hello Rodrigo, thanks for purchasing Cesis!Create a new page and use our "Products" module, then change the style to "On image".Do not hesitate to contact us if you have more questions. Have a nice d ... Lisa Durante menuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 9, 2020 at 8:51pm   2 Most recent comment from TheFox Support:Hello Lisa, thanks for purchasing Cesis! For the transparent header ( https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-transheader ) you are using, you can set ... Melissa N London Blog Read More button colorsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 27, 2020 at 6:27am   2 Most recent comment from TheFox Support:Hello Melissa,First for the homepage, you are not using the module you should.Make sure to use our blog module :Then when you edit the module you can choose the Read more button settings.For the news ... Mike Wordpress 5.5 Breaks SiteClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 26, 2020 at 11:03am   10 Most recent comment from TheFox Support:Hello Minyi,If you bought the theme and have active support you should be able to create your own ticket.I am sorry but this is the only way to get in contact with us.Best regards Melissa N London dropdown menuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 21, 2020 at 10:24am   6 Most recent comment from TheFox Support:Hello Melissa,Clear the cache please : https://wpbuilders.co/how-to-clear-cache-in-wordpress/We see your dropdown menu set with a red background color.Also :The pages you imported may be using custo ... Joe Thompson Gallery & Mobile Menu not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 19, 2020 at 5:52am   7 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Christina C. Change Font size of Toggle?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 19, 2020 at 5:44am   8 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Pardeep Dhupar WP 5.5 breaks post related contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 12, 2020 at 5:45pm   2 Most recent comment from TheFox Support:Hello Pardeep,An update is on the way, should be ready in 1 hour.Though the error you are having might be related to custom plugins not compatible with WordPress new version.Best regards Pardeep Dhupar 404 error when viewing portfolio/staff/partnersClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 1, 2020 at 10:59am   12 Most recent comment from TheFox Support:Hello,1. Clone plugin are known to create issue with the page / posts options because they duplicate the ID.You might need to repair the wordpress database if you still have issue with the default the ... Claudio Martinez Slow performanceClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2020 at 5:57am   2 Most recent comment from TheFox Support:Hello Claudio,We see that you are using a really old version of the theme.First what you should do is take a backup and update the theme :Theme updateIf the envato market plugin doesn't let you u ... Lucy Show name of website when I hover over logoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 23, 2020 at 8:15am   2 Most recent comment from TheFox Support:Hello Lucy,Unfortunately this is not possible without custom modification.You can contact the WPbuilders team if you need customization work :https://wpbuilders.co/request-service/Do not hesitate to c ... werbeagenturgowell theme installation doesnt workClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 22, 2020 at 6:06am   9 Most recent comment from TheFox Support:Hello,The pages you imported may be using custom settings, what you need to do to turn off the custom settings is the following : Go edit the page that has custom settings ( theme panel option not ap ... Basso Guy Product layout & Frontend bakery EditorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 20, 2020 at 8:58am   4 Most recent comment from TheFox Support:Glad to hear thatDo not hesitate to contact us if you have more questions. Have a nice day! Best Regards. dscheffke Logo in SVGClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 19, 2020 at 10:40am   4 Most recent comment from TheFox Support:Hello,Unless you program your logo directly into our child theme using the SVG file we don't have this option currently.With envato ( themeforest ) we are not allowed to build function related on ...