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Public Tickets

Norman Marchesan The support doesn’t answer me anymore and I’m still inside the 6 months.Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 4, 2021 at 3:18pm   3 Most recent comment from Norman Marchesan:  PRIVATE TICKET #2614036This is the number of the private ticket that I opened on the date as it is marked in the attachment.It’s been three weeks since my last request, and I haven’t gotten a ... Joey Mobile Menu not closing after clickClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 9, 2021 at 10:36am   2 Most recent comment from TheFox Support:Hello Joey,Did you set the page to "one page"?https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-onepageWaiting for more information.Best regards Ahmed Sleem Pre-Sale ChatClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 18, 2021 at 7:46am   3 Most recent comment from Ahmed Sleem:Hello,Sorry I thought it is part of the theme :)Thanks! Ahmed Sleem Blog Page is not CustomizableClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 17, 2021 at 1:01pm   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Ahmed Sleem LearnPress IntegrationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 16, 2021 at 12:30pm   5 Most recent comment from TheFox Support:Thanks for the additional feedback!Best regards Ahmed Sleem ​Plugin not activatedClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 15, 2021 at 9:47am   3 Most recent comment from Ahmed Sleem:Thanks, I will just use Slider Revolution Mathias Mamou-Mani Blog Tag PageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 6, 2021 at 11:29am   2 Most recent comment from TheFox Support:Hello Mathias, thanks for purchasing Cesis!To set the "Archives" pages ( categories, tags etc ) go to Cesis > Options > Archives settings.There you can set the blog archive style etc.Hope this helps! ... sarah hide blog load more when there's no more to loadClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 4, 2021 at 11:13am   6 Most recent comment from TheFox Support:Hello Sarah,Currently if you only have 1 blog post, then choose to not use navigation from the blog module, and when you will have more than 3 posts ( or more than the default number of posts you want ... sarah blog title doesnt fully show in archives/category pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 1, 2021 at 10:42pm   2 Most recent comment from sarah:nevermind! ignore this ticket. thank you! Josh Social Icons Top BarClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2021 at 11:04am   4 Most recent comment from TheFox Support:Hello Josh,That's really strange, can you tell us the custom plugins you are using?Best regards sarah parallax underneath gray boxClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2021 at 3:29pm   2 Most recent comment from TheFox Support:Hi Sarah,It is because the image isn't big enough.Since the raw ratio is totally different, the height of your image is not enough to create a parallax.Parallax are hard to get working on all dev ... sarah mobile responsivenessClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2021 at 1:46am   3 Most recent comment from sarah:works for me - thanks!! sarah blog pagination not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2021 at 12:34am   6 Most recent comment from TheFox Support:Hello again,Are you using the Envato market plugin?Try to switch to the main theme if you are using a child theme or actualize your API key.If you still have issue, you can remove the theme and re-upl ... sarah staff order incorrectClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2021 at 12:33am   14 Most recent comment from TheFox Support:Glad to hear that, I hope they will be able to fix it!Best regards pedro serrano mobile menuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 11, 2021 at 2:23pm   3 Most recent comment from TheFox Support:Hello Pedro, thanks for purchasing Cesis!Glad to hear that you have been able to solve the issue!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards.