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Public Tickets

Steven McCracken Incompatibility Issue Woocommerce Owl CarouselClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 13, 2020 at 9:09am   7 Most recent comment from Steven McCracken:This is really URGENT now .. can you PLEASE let me know how to remove/disable the gallery template as you have suggested.Regards,Steven Bryanna Bach Minified version or plugin?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 8, 2020 at 11:16am   2 Most recent comment from TheFox Support:Hello Laurel,You can check this article :https://wpbuilders.co/how-to-speed-up-your-wordpress-site-with-autoptimize/This should help, though if you need more detailed optimization, theme modification ... Lucy Mobile landscape not centered, blog not showing three articles per lineClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 6, 2020 at 9:44am   4 Most recent comment from TheFox Support:Hello Lucy,Glad to hear that it is working correctly now!Regarding the featured blog post, you should change the row column settings, and use a smaller column in the middle where you put your featured ... BorcioTv links NOOPENERClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 5, 2020 at 9:22am   5 Most recent comment from TheFox Support:Hello,We will let our devs know about this but in the meanwhile you can copy the code to the child theme if you need.Do not hesitate to contact us if you have more questions. Have a nice day! Best Reg ... Basso Guy One Page (Sticky) Mobile MenuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 29, 2020 at 9:43am   4 Most recent comment from TheFox Support:Hello Basso,The only option we have is to make the mobile header to be sticky so people have fast access to the menu.Or if you want we could ask our devs for custom code to force the dots to be visibl ... dscheffke Staff CarouselClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 26, 2020 at 9:20am   2 Most recent comment from TheFox Support:Hello Dscheffke,Can you please give us access to the page that where you use the module.Best regards Al Winchell Cesis crashClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 22, 2020 at 10:08am   6 Most recent comment from TheFox Support:Hello,Ok first, you might want to reinstall the theme, on functions.php line 5 we don't have any function only comment code, so you might have been hacked / infected by a malware.Regarding the de ... Troy Sandidge My theme isn't responsive on many browsers. It moves everything to the left.Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 19, 2020 at 11:05am   2 Most recent comment from TheFox Support:Hello Troy, thanks for purchasing Cesis!The issue is that you don't have enough space in the header to put all your menu items.What you need to do is to set the site to change the mobile ( hambu ... Al Winchell appearanceClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 19, 2020 at 11:04am   2 Most recent comment from TheFox Support:Hello,We tried to check your site but got a time out error.If you see it correctly in incognito then the issue is probably a cache problem.https://wpbuilders.co/how-to-clear-cache-in-wordpress/Try to ... Al Winchell appearance issueClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 17, 2020 at 10:55am   2 Most recent comment from TheFox Support:Hello,We can't access your web site :http://goldentrowelawards.com/NewError 503.Please check the link and re-contact us.Best regards dscheffke top barClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 16, 2020 at 10:38am   2 Most recent comment from TheFox Support:Hello Dscheffke, thanks for purchasing Cesis!Unfortunately no, unless you edit the theme file and your custom code.The top bar is meant to contain few information and can't be edited with the pa ... LE GUILLOUX demo installationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 12, 2020 at 10:29am   2 Most recent comment from TheFox Support:Hello Antoine, thanks for purchasing Cesis!Please contact your web hosting and ask them to make sure their server is using the settings you can find in this article :What To Do If Demo Content Import ... Santiago header top bar translateClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 11, 2020 at 8:00pm   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. antonis Import One Page DemoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 30, 2020 at 6:20pm   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Alan Behul Site Duplication - LicenseClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2020 at 11:36am   2 Most recent comment from TheFox Support:Hello Alan,If you want to use the site on an other domain, you need a new license.If you remove the other site then you don't need a new one.Do not hesitate to contact us if you have more questi ...