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Public Tickets

Gerardo Alfonoso Fernandez colores y diseñoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2021 at 11:59am   3 Most recent comment from TheFox Support:Hello Gerardo, thanks for using our theme!Make sure to change the color etc from "Cesis > Options" and not from the "Appearance > Customizer"If you still have issue after doing change from the backen ... Ane Vitoria Martinez MalwareClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 30, 2021 at 10:26am   2 Most recent comment from TheFox Support:Hello,If you are using a legit version of the theme, then you won't have any malware in it.We can't even upload a theme on the themeforest / envato marketplace if there is such thing in the ... scott remove comment count, longer excerptClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2021 at 7:45am   2 Most recent comment from TheFox Support:Hello Scott, thanks for purchasing Cesis!You should be able to change all of those settings, who did you set your blog?Using the blog module or the WordPress "Posts page" setting from Settings > Readi ... Christophe Dewez Responsive optionsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 21, 2021 at 10:30am   2 Most recent comment from TheFox Support:Hello Christophe,I am sorry but we couldn't verify your support status, can you make sure you have active support?You can purchase / extend you support here https://themeforest.net/item/cesis-r ... Ahmed Sleem RTLClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 8, 2021 at 10:53am   8 Most recent comment from TheFox Support:Hello Ahmed,What plugin are you using for the multilanguage?For each page you can edit the page options and change the header etc depending on the pageThen when you are editing the page, scroll down u ... Joey Video Background not showing on mobileClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 28, 2021 at 11:59am   2 Most recent comment from TheFox Support:Hello Joey,Video are not able on mobile with the autoplay value.If you want to do this you might need to use the slider revolution but the video needs to be muted.Also what is the browser you are usi ... Nelson Gonçalves Share icons - Link to shareClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 14, 2021 at 10:15am   2 Most recent comment from TheFox Support:Hello Nelson, thanks for using our theme!Currently this is not possible but we will ask our devs if they can add an option to do this easily.But for the moment it seems that you will need to add the ... Ashley Kaplan Mobile Menu, anchor link, short codeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 24, 2021 at 6:59pm   2 Most recent comment from TheFox Support:Hello Ashley, thanks for purchasing Cesis!1. a) On mobile the menu will take all the screen. If you want to change the way it behave you would need to modify the theme file.b) You should be able to o ... Carolyn Staff ModuleClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 20, 2021 at 11:26am   2 Most recent comment from TheFox Support:Hello Carolyn,Please edit the page and click this button :https://drive.google.com/open?id=1r9_FqVGG57bkLbPK6TSY-rqMWBG_O0rMThen add this custom css :.cesis_staff_ctn .inside_e { min-height: 511px; }T ... Norman Marchesan The support doesn’t answer me anymore and I’m still inside the 6 months.Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 4, 2021 at 3:18pm   3 Most recent comment from Norman Marchesan:  PRIVATE TICKET #2614036This is the number of the private ticket that I opened on the date as it is marked in the attachment.It’s been three weeks since my last request, and I haven’t gotten a ... Joey Mobile Menu not closing after clickClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 9, 2021 at 10:36am   2 Most recent comment from TheFox Support:Hello Joey,Did you set the page to "one page"?https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-onepageWaiting for more information.Best regards Ahmed Sleem Pre-Sale ChatClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 18, 2021 at 7:46am   3 Most recent comment from Ahmed Sleem:Hello,Sorry I thought it is part of the theme :)Thanks! Ahmed Sleem Blog Page is not CustomizableClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 17, 2021 at 1:01pm   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Ahmed Sleem LearnPress IntegrationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 16, 2021 at 12:30pm   5 Most recent comment from TheFox Support:Thanks for the additional feedback!Best regards Ahmed Sleem ​Plugin not activatedClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 15, 2021 at 9:47am   3 Most recent comment from Ahmed Sleem:Thanks, I will just use Slider Revolution