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Public Tickets

Charlie Fonts in footerClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 8, 2018 at 11:30am   4 Most recent comment from TheFox Support:Hello Charlie,For this moment please go to Cesis > General settings and add this custom css :.footer_main { font-size: 10px; }Change 10px to the size you want to use.In a future update we will add thi ... Al Winchell Mobile menuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2018 at 11:01am   4 Most recent comment from TheFox Support:Hello AI,Can we try to disable the custom plugins you are using and clear the cache?Kind regards Taylor Padding between PartnersClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 6, 2018 at 10:37am   2 Most recent comment from TheFox Support:Hello Taylor,Unfortunately we don't have a padding options for the partners module.You would need to edit your images and add more space in the images.We will add the option in one of our update becau ... Celine Modify a block contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 6, 2018 at 10:35am   2 Most recent comment from TheFox Support:Hello Celine, thanks for purchasing Cesis!Did you tried with the Backend editor, you need to edit the "Row" and check the "Parallax" settings or the "Design options tab, Background settings".Check ho ... Erica Gir flipbox linkClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 6, 2018 at 10:12am   5 Most recent comment from TheFox Support:Hello Erica,Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. sadeshwar fonts doesnt show upClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 5, 2018 at 11:13am   8 Most recent comment from TheFox Support:Hello Sadeshwar,It seems that the font problem is only with the woff version, so it is not a problem if the other version are working.A warning is not really important.From where did you get the font? ... Jim Worrell New Help with Staff PageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 4, 2018 at 11:05am   2 Most recent comment from TheFox Support:Hello Jim, thanks for purchasing Cesis! Go to Cesis > Staff post settings > Title settingsand set "Show title area"  to "No"Do not hesitate to contact us if you have more questions. Have a nice d ... Alessandra Roqueta Plugins not installing or activatingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 4, 2018 at 11:00am   2 Most recent comment from TheFox Support:Hello Alessandra,The problem is maybe the server settings, please try to change them to the one you can find in this article :What To Do If Demo Content Import FailsThen, if that doesn't work, go to y ... Jessica Di Nuzzo sample pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 4, 2018 at 10:57am   2 Most recent comment from TheFox Support:Hello Jessica,You can delete the menu from Appearance > Menus https://codex.wordpress.org/WordPress_Menu_User_Guide#Deleting_a_Menu_ItemDo not hesitate to contact us if you have more questions. Hav ... Alessandra Roqueta Architecture DemosClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2018 at 10:04am   2 Most recent comment from TheFox Support:Hello Alessandra,Did you updated the theme to 1.2.5?Theme updateIf you use the latest version you should be able to import the demo fromCesis > Import demo orAppearance > Import demo dataDo not hesit ... Daniel Massari Yahoo Hosting permalinkClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 13, 2018 at 9:34pm   20 Most recent comment from Daniel Massari:Okay I have changed it to be hosted through another company and got it to work.  It is asking me to activate the bakery plug-in.  I am able to see the back-end editor for bakery but not the front en ... Jesse Rue Checkbox form displays on Chrome, not EdgeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 30, 2018 at 1:43pm   2 Most recent comment from TheFox Support:Hello Jesse, thanks for purchasing Cesis! From which plugin is the checkbox generated? Also make sure you use the latest version of the theme 1.2.5Theme updatewaiting for more information. Kind reg ... Rodrigo Zuluaga Portfolio ImproveClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 28, 2018 at 10:43am   2 Most recent comment from TheFox Support:Hello Rodrigo,Thanks for the feedback!We will send this to our devs but the problem is that user used custom link for the post it won't work so they might need to edit it.It might be included in the ... Jessica Di Nuzzo The link you followed has expiredClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 28, 2018 at 10:30am   2 Most recent comment from TheFox Support:Hello Jessica, thanks for purchasing Cesis!The problem is the server settings.Make sure to change the server settings to the one you can find in this article :What To Do If Demo Content Import FailsD ... Gregor Customizer really slowClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2018 at 5:35pm   5 Most recent comment from Zvi:Hi >>Customizer really slowplease see access details on ticket  #1787037 Thanks