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Public Tickets

Jim Worrell New Help with Staff PageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 4, 2018 at 11:05am   2 Most recent comment from TheFox Support:Hello Jim, thanks for purchasing Cesis! Go to Cesis > Staff post settings > Title settingsand set "Show title area"  to "No"Do not hesitate to contact us if you have more questions. Have a nice d ... Alessandra Roqueta Plugins not installing or activatingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 4, 2018 at 11:00am   2 Most recent comment from TheFox Support:Hello Alessandra,The problem is maybe the server settings, please try to change them to the one you can find in this article :What To Do If Demo Content Import FailsThen, if that doesn't work, go to y ... Jessica Di Nuzzo sample pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 4, 2018 at 10:57am   2 Most recent comment from TheFox Support:Hello Jessica,You can delete the menu from Appearance > Menus https://codex.wordpress.org/WordPress_Menu_User_Guide#Deleting_a_Menu_ItemDo not hesitate to contact us if you have more questions. Hav ... Alessandra Roqueta Architecture DemosClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2018 at 10:04am   2 Most recent comment from TheFox Support:Hello Alessandra,Did you updated the theme to 1.2.5?Theme updateIf you use the latest version you should be able to import the demo fromCesis > Import demo orAppearance > Import demo dataDo not hesit ... Daniel Massari Yahoo Hosting permalinkClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 13, 2018 at 9:34pm   20 Most recent comment from Daniel Massari:Okay I have changed it to be hosted through another company and got it to work.  It is asking me to activate the bakery plug-in.  I am able to see the back-end editor for bakery but not the front en ... Jesse Rue Checkbox form displays on Chrome, not EdgeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 30, 2018 at 1:43pm   2 Most recent comment from TheFox Support:Hello Jesse, thanks for purchasing Cesis! From which plugin is the checkbox generated? Also make sure you use the latest version of the theme 1.2.5Theme updatewaiting for more information. Kind reg ... Rodrigo Zuluaga Portfolio ImproveClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 28, 2018 at 10:43am   2 Most recent comment from TheFox Support:Hello Rodrigo,Thanks for the feedback!We will send this to our devs but the problem is that user used custom link for the post it won't work so they might need to edit it.It might be included in the ... Jessica Di Nuzzo The link you followed has expiredClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 28, 2018 at 10:30am   2 Most recent comment from TheFox Support:Hello Jessica, thanks for purchasing Cesis!The problem is the server settings.Make sure to change the server settings to the one you can find in this article :What To Do If Demo Content Import FailsD ... Gregor Customizer really slowClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2018 at 5:35pm   5 Most recent comment from Zvi:Hi >>Customizer really slowplease see access details on ticket  #1787037 Thanks Rodrigo Zuluaga Testimonial Carrusel BugClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2018 at 10:39am   2 Most recent comment from TheFox Support:Hello Rodrigo,Yes, the carousel is meant to have at least 2 item to be able to run.If you only have one then use the isotope mode.Do not hesitate to contact us if you have more questions. Have a nic ... Sonic Powered Modifications with Career PositionsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 26, 2018 at 2:00am   3 Most recent comment from Sonic Powered:Thank you for the reply.Looking forward hearing from you soon. Abraham Accidently deleted One Page MenuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 25, 2018 at 9:48am   2 Most recent comment from TheFox Support:Hello Abraham, thanks for purchasing Cesis!You can re-import the demo or check the how to create menu for the one page page :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html# ... Ed PortfolioClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 24, 2018 at 10:48am   4 Most recent comment from TheFox Support:Glad to hear that, you're welcome Gregor WooCommerce Products elementClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 22, 2018 at 10:55am   6 Most recent comment from TheFox Support:Hello Gregor,Yes, in fact they change the name of their order filter, we made an update and also add the option to customize order for our other posts.The update will be release tomorrow or this weeke ... claudia Content blocks not saving WPMLClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 22, 2018 at 10:45am   4 Most recent comment from TheFox Support:Hello Claudia,I think what you need to do is translate the custom fields, this is how the Content block is set with the theme :https://wpml.org/documentation/getting-started-guide/translating-custom-f ...