Public Tickets
Tom
Prive ticket - not respondingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 17, 2017 at 11:47am
1
Most recent comment from Tom:Hello,Could you please answer my question from 5 days ago? (PRIVATE TICKET #129779)Thanks:)
mike
mobile menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 17, 2017 at 1:47am
2
Most recent comment from TheFox Support:Hello Mike,When you click on the a link it will change the page so no need to run and extra script to close the menu, but if you want to do this I think you can use our "One page" template, when using ...
Veronica
Event calendarClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 16, 2017 at 12:53am
2
Most recent comment from TheFox Support:Hello Veronica,I am sorry but we don't support 3rd party plugins.I hope you can understand.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Rebecca
Re-Installing ThemeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2017 at 2:57am
2
Most recent comment from TheFox Support:Hello Rebecca, thanks for purchasing Thefox!Glad you were able to figure it ou!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Veronica
BlogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2017 at 2:52am
10
Most recent comment from TheFox Support:Hello Veronica,It seems that the code output bugged, add this :.small_rd_bt { line-height:23px; }Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Renato
Blog author hideClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 9, 2017 at 2:55am
5
Most recent comment from TheFox Support:Hello Renato,Thanks for the feedback, it seems to be a miss from our team.We will fix this in our next update.Sorry for the inconvenience.Regards
Fernando
About related posts (single-default)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2017 at 1:25am
6
Most recent comment from TheFox Support:Hi again,You're welcome, glad to have been able to help you and sorry for the wrong code we gave you first.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Renato
Price TablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2017 at 1:18am
2
Most recent comment from TheFox Support:Hello again,I am not sure to understand but this is where you put the link for the price table button :https://drive.google.com/file/d/0B4U2I7SLFLQYS3kyUUczNEZSck0/view?usp=drivesdkDo not hesitate to ...
Renato
Accordeon inside tabsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2017 at 1:10am
2
Most recent comment from TheFox Support:Hello again,Accordion and Tabs are in fact using the same shortcode and one can't be put in an otherRegards
Veronica
Google FontsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2017 at 1:03am
2
Most recent comment from TheFox Support:Hello Veronica,The google fonts list from the visual composer is not currently updated so you don't have all the newest font of google fonts.Also Montserrat only used to have normal and bold.Our theme ...
Eric
Portfolio Thumbnail RolloverClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2017 at 12:48am
3
Most recent comment from TheFox Support:Hello again,Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Veronica
Slow Website on firefoxClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 7, 2017 at 1:35am
6
Most recent comment from TheFox Support:Hello Veronica,Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Andrew
How to hide certain post info elements that appear below the blog post titlesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 7, 2017 at 1:32am
6
Most recent comment from TheFox Support:Hello Ashley,Yes you need to create your own ticket so we can verify your theme license and support status.Regards
Ellison
feature request - blog excerptClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 6, 2017 at 12:25pm
10
Most recent comment from Ellison:Nope, that didn't work. Assuming I should keep the word "echo" in front of that?
Sonia
Visual composerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 5, 2017 at 1:15am
2
Most recent comment from TheFox Support:Hello Sonia,Maybe you updated the theme but not the plugins, please try to :- Go to plugins and deactivate and delete the visual composer.- Then go to Appearance > Install plugins to install the plu ...