Public Tickets
Paula Wrobel
delete picture zoom inClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 18, 2017 at 2:13am
2
Most recent comment from TheFox Support:Hello again,Please add this custom css :.port_post_link, .port_img_link { display:none; }Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Paula Wrobel
scroll on clickClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 18, 2017 at 2:12am
2
Most recent comment from TheFox Support:Hello Paula,You just need to use anchor link.for example add the id "scroll" to the "row" you want to scroll to, then for the button set the link as#scrollFor more information check the one page docum ...
Paula Wrobel
video in a columnClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 17, 2017 at 12:49am
2
Most recent comment from TheFox Support:Hello Paula,You can include an iframe if it's from youtube or vimeo or just use the text block media and include you own video in the content from "add media".Do not hesitate to contact us if you hav ...
Paula Wrobel
map iframe not showingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 13, 2017 at 12:39am
2
Most recent comment from TheFox Support:Hello Paula,Try to remove the animation you have set to the column or widget.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Tom
portfolio & headerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 13, 2017 at 12:17am
10
Most recent comment from TheFox Support:Hello Tom,This will be fixed in this weekend update, sorry for the inconvenience.Regards
Meritxell Castillo
Import only page "Our team 08"Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 12, 2017 at 2:27am
3
Most recent comment from TheFox Support:Hello Meritxell,Try to add this custom css ( thefox > styling options ) :.staff_post_ctn a{ pointer-events: none; cursor: default; }This should do the trick.Do not hesitate to contact us if you have ...
Meritxell Castillo
Widget product categoriesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 12, 2017 at 2:16am
2
Most recent comment from TheFox Support:Hello again,Try to add this custom css ( thefox > styling options ) :#sidebar .cat-item .children, .wpb_widgetised_column .cat-item .children { display: block !important; }Do not hesitate to contact u ...
Meritxell Castillo
Error Message - Upgrade InstallationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 11, 2017 at 8:39am
3
Most recent comment from Meritxell Castillo:Ok, I got it sorted out. I activated the child theme and it works correctly.Thank you very much
Veronica
Mega Menu borderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 11, 2017 at 3:43am
7
Most recent comment from TheFox Support:Hello again,Thanks for changing your review, that means a lot to our support team!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Paula Wrobel
double buttons on mobileClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 11, 2017 at 3:38am
2
Most recent comment from TheFox Support:Hello Paula,Please add this custom css ( thefox > styling options ) :@media only screen and (max-width: 767px) {.rd_db_7{width:auto !important; }}This should do the trick.Do not hesitate to contact ...
Yicheng B
Single Page ImportClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2017 at 12:28am
4
Most recent comment from TheFox Support:Hello Yicheng,From Appearance > Import Demo DataYou need to have the latest version of the theme installed.Theme updateDo not hesitate to contact us if you have more questions.
Have a nice day!
Reg ...
Yicheng B
Iconbox alignmentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2017 at 12:20am
4
Most recent comment from TheFox Support:Hello Yicheng,It seems that the problem is that you choose to have the row content to be set in the "middle"Go edit the row and change the content position to default.Do not hesitate to contact us if ...
Yicheng B
Imaging not scalingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 9, 2017 at 12:36am
2
Most recent comment from TheFox Support:Hello Yicheng,Please go edit the row and make sure you didn't set any Left or Right padding.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Yicheng B
Staff codeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 9, 2017 at 12:26am
2
Most recent comment from TheFox Support:Hello Yicheng,You can easily create those using the "Staff" module :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#create-staff-pageThen just select the ...
Anisha
Import Demo DataClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 9, 2017 at 12:18am
3
Most recent comment from TheFox Support:Hello Anisha, thanks for purchasing Thefox!The problem comes from your server settings, you need to change the folder permission settings.Please try to contact your host support and ask them to chan ...