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Public Tickets

Kylene Theme Slow or UnresponsiveClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 27, 2015 at 11:40am   3 Most recent comment from SaneChoiceLtd:Hi Kylene,Did you manage to get your performance issues under control?Regards Stephanie Reimers Icon List Copy Indent IssueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 27, 2015 at 10:27am   2 Most recent comment from TheFox Support:Hi Stephanie, thanks for purchasing Thefox!We can't access your website because we need a password, can you let us access the site so we can see the problem.Regards Ben Waldeck Visual Composer with BlogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 27, 2015 at 9:16am   2 Most recent comment from TheFox Support:Hello Ben,You should be able to use it,please click on the visual composer tab and the make sure that the posts checkbox is checked, then click on saves changes.Then you should access the visual compo ... Krystian Revolution Slider updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 26, 2015 at 6:09am   2 Most recent comment from TheFox Support:Hello,it seems they removed this options, now you will have to replace the folder from the FTP ( wp-content/plugins/revslider ) with the new plugins version.In our next update you will be able to upd ... Jasmine Backup Theme SettingsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 23, 2015 at 1:10pm   2 Most recent comment from TheFox Support:Hello Jasmine,are you talking about the theme settings set from Thefox tab? from the theme options panel?You can export the information from Thefox > import / export.Please give us more information ab ... Josh Contact Form 7 Not WorkingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 6:41am   2 Most recent comment from TheFox Support:Hello Josh,I just checked your site and the contact form seems to work fine, what is the problem?Also please try to update the the theme to 1.33Do not hesitate to contact us if you have other question ... Richard Question about the revolution sliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 5:29am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Richard Image sizes for portfolio and blogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 5:28am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Richard How can I only show 4 blogitems in my onepager?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 5:28am   6 Most recent comment from TheFox Support:Hello Richard,Glad to hear that!We will close this ticket!Do not hesitate to contact us if you have other questions.Regards nuri Portfolio : Page not found errorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 5:23am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions!Regards Richard removing line below a row and removing small text in upper right corner of a rowClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 21, 2015 at 7:59am   3 Most recent comment from TheFox Support:Hello again,Can you give us access to your dashboard because we can't see your site, it's currently in maintenance mode.Regards Richard Using my own fontClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 19, 2015 at 11:53am   4 Most recent comment from TheFox Support:Hi,You need to upload the font to the same folder of the css file you are going to do the modifications.And yes, you need to change the name of the font and replace the url with your custom font name. ... Jasmine Centralize Logo in the middle of the menu itemsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 18, 2015 at 8:07am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards Richard Menu on the left side with a onepagerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 17, 2015 at 7:49am   4 Most recent comment from TheFox Support:You're welcome!Glad you have been able to change the header type!Do not hesitate to contact us if you have more questions!Have a nice weekend!Regards TEK How can i add "You may also like..." products like TheFox demo!Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2015 at 10:27am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards