Okay

Public Tickets

Richard Is it possible to make a phone clickable on a mobile?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 28, 2015 at 7:47am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Che Horn Visual Composer CSS animationsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 28, 2015 at 7:40am   3 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards Richard social sharing buttonsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 28, 2015 at 6:35am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Richard Switch off author above a single postClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 28, 2015 at 2:27am   3 Most recent comment from Richard:Hi,Thanks for your help. Adjusting PhP files is not something I prefer, but I will keep this solution in mind.Thank you.Regards,Richard Kylene Theme Slow or UnresponsiveClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 27, 2015 at 11:40am   3 Most recent comment from SaneChoiceLtd:Hi Kylene,Did you manage to get your performance issues under control?Regards Stephanie Reimers Icon List Copy Indent IssueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 27, 2015 at 10:27am   2 Most recent comment from TheFox Support:Hi Stephanie, thanks for purchasing Thefox!We can't access your website because we need a password, can you let us access the site so we can see the problem.Regards Ben Waldeck Visual Composer with BlogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 27, 2015 at 9:16am   2 Most recent comment from TheFox Support:Hello Ben,You should be able to use it,please click on the visual composer tab and the make sure that the posts checkbox is checked, then click on saves changes.Then you should access the visual compo ... Krystian Revolution Slider updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 26, 2015 at 6:09am   2 Most recent comment from TheFox Support:Hello,it seems they removed this options, now you will have to replace the folder from the FTP ( wp-content/plugins/revslider ) with the new plugins version.In our next update you will be able to upd ... Jasmine Backup Theme SettingsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 23, 2015 at 1:10pm   2 Most recent comment from TheFox Support:Hello Jasmine,are you talking about the theme settings set from Thefox tab? from the theme options panel?You can export the information from Thefox > import / export.Please give us more information ab ... Josh Contact Form 7 Not WorkingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 6:41am   2 Most recent comment from TheFox Support:Hello Josh,I just checked your site and the contact form seems to work fine, what is the problem?Also please try to update the the theme to 1.33Do not hesitate to contact us if you have other question ... Richard Question about the revolution sliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 5:29am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Richard Image sizes for portfolio and blogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 5:28am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Richard How can I only show 4 blogitems in my onepager?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 5:28am   6 Most recent comment from TheFox Support:Hello Richard,Glad to hear that!We will close this ticket!Do not hesitate to contact us if you have other questions.Regards nuri Portfolio : Page not found errorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2015 at 5:23am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions!Regards Richard removing line below a row and removing small text in upper right corner of a rowClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 21, 2015 at 7:59am   3 Most recent comment from TheFox Support:Hello again,Can you give us access to your dashboard because we can't see your site, it's currently in maintenance mode.Regards