Public Tickets
Stephanie Reimers
Icon List Copy Indent IssueClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2015 at 10:27am
2
Most recent comment from TheFox Support:Hi Stephanie, thanks for purchasing Thefox!We can't access your website because we need a password, can you let us access the site so we can see the problem.Regards
Ben Waldeck
Visual Composer with BlogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2015 at 9:16am
2
Most recent comment from TheFox Support:Hello Ben,You should be able to use it,please click on the visual composer tab and the make sure that the posts checkbox is checked, then click on saves changes.Then you should access the visual compo ...
Krystian
Revolution Slider updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 26, 2015 at 6:09am
2
Most recent comment from TheFox Support:Hello,it seems they removed this options, now you will have to replace the folder from the FTP ( wp-content/plugins/revslider ) with the new plugins version.In our next update you will be able to upd ...
Jasmine
Backup Theme SettingsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 23, 2015 at 1:10pm
2
Most recent comment from TheFox Support:Hello Jasmine,are you talking about the theme settings set from Thefox tab? from the theme options panel?You can export the information from Thefox > import / export.Please give us more information ab ...
Josh
Contact Form 7 Not WorkingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2015 at 6:41am
2
Most recent comment from TheFox Support:Hello Josh,I just checked your site and the contact form seems to work fine, what is the problem?Also please try to update the the theme to 1.33Do not hesitate to contact us if you have other question ...
Richard
Question about the revolution sliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2015 at 5:29am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Richard
Image sizes for portfolio and blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2015 at 5:28am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Richard
How can I only show 4 blogitems in my onepager?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2015 at 5:28am
6
Most recent comment from TheFox Support:Hello Richard,Glad to hear that!We will close this ticket!Do not hesitate to contact us if you have other questions.Regards
nuri
Portfolio : Page not found errorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2015 at 5:23am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions!Regards
Richard
removing line below a row and removing small text in upper right corner of a rowClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 21, 2015 at 7:59am
3
Most recent comment from TheFox Support:Hello again,Can you give us access to your dashboard because we can't see your site, it's currently in maintenance mode.Regards
Richard
Using my own fontClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 19, 2015 at 11:53am
4
Most recent comment from TheFox Support:Hi,You need to upload the font to the same folder of the css file you are going to do the modifications.And yes, you need to change the name of the font and replace the url with your custom font name. ...
Jasmine
Centralize Logo in the middle of the menu itemsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 18, 2015 at 8:07am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards
Richard
Menu on the left side with a onepagerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 17, 2015 at 7:49am
4
Most recent comment from TheFox Support:You're welcome!Glad you have been able to change the header type!Do not hesitate to contact us if you have more questions!Have a nice weekend!Regards
TEK
How can i add "You may also like..." products like TheFox demo!Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 16, 2015 at 10:27am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Сергій
Images carousel auto rotationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 16, 2015 at 9:09am
2
Most recent comment from TheFox Support:Hello,I am sorry but we couldn't access your site, maybe your server is down?Can you please tell us the version of the theme you are using.If you are not using the latest version this is maybe why you ...