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Public Tickets

Jesper form styles on mobile devicesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 13, 2015 at 11:01am   4 Most recent comment from TheFox Support:Hi Jesper, thanks for the feedback!We will add this to our next update!Thanks a lot, hope you had a nice weekendDo not hesitate to contact us if you have other questions.Regards geo gil pluginsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 13, 2015 at 11:00am   2 Most recent comment from TheFox Support:Hello Geo, thanks for purchasing Thefox!If you have problems with installing the plugins you can install the plugins from the dashboard, go to the includes/plugins folder and you will find all the zip ... jesus pulido Single imageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 12, 2015 at 1:59pm   4 Most recent comment from TheFox Support:You need to update the visual composer.Remove the visual composer, go to appearance > install plugins to install the new version.We did it for you, it should be working now.Do not hesitate to contact ... Alec Tao Revolution sliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 11, 2015 at 7:41am   4 Most recent comment from TheFox Support:Hi Alec, glad to have been able to help you!About your blog page, are you creating it using the blog module or have you it set as posts pages? ( settings > reading )If you have it set as your blog pag ... Ernie Can't create a portfolio correctlyClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 10, 2015 at 12:21pm   2 Most recent comment from TheFox Support:Hello Ernie, thanks for purchasing Thefox!If you have created your portfolio post then you need to create the portfolio page using the portfolio module : http://thefoxwp.com/wp-content/themes/TheFox/i ... Whitney Pages not saving consistantlyClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 10, 2015 at 11:09am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Wyfenbok LLC Blog Date FormatClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 10, 2015 at 10:38am   4 Most recent comment from TheFox Support:Hello,We also have other customers asking about the date, so our team is going to make change about the date so the user will be able to set the date settings from wordpress dashboard.Thanks for your ... Aaron How to make content images retina readyClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 10, 2015 at 10:36am   2 Most recent comment from TheFox Support:Hello Aaron,To set the image retina ready, you need to set double size image.If you set the thumbnail size to 200x50 the wordpress will create a thumbnail 200x50 so the image wont be retina ready.The ... Giacomo Expert content + rev slider 5Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 10, 2015 at 10:24am   20 Most recent comment from TheFox Support:Hello, just copy and paste the index.php in the child folder, from ftp yes.Do not hesitate to contact us if you have other questions.Regards nitin Issue with Product PageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 9, 2015 at 12:01pm   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards Ramon Fatal ErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 8, 2015 at 10:48am   2 Most recent comment from TheFox Support:Hello Ramon, thanks for purchasing Thefox!Please delete the visual composer plugins, then go to appearance > install plugins to install the new version of the visual composer.This should fix the probl ... Krito issue with image sizesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 8, 2015 at 10:44am   6 Most recent comment from TheFox Support:Hello,Glad to hear you have been able to fix the problem,In fact the problem you had was the visual composer not being updated.Do not hesitate to contact us if you have other questions.Regards Enes Bilgin Enable Comments on Staff Member PagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 7, 2015 at 11:28am   2 Most recent comment from TheFox Support:Hello Enes, thanks for purchasing Thefox!You need to add the discussion option and enable the single staff posts.If you don't know how to do this please give us access to your wordpress dashboard.Rega ... Dzung Display main menu in tablet screenClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 7, 2015 at 10:58am   6 Most recent comment from TheFox Support:Hello,Unfortunately to do this you would have to change the javascript ( customjs,js file ).This is not an easy thing to change.Sorry for not being able to help you this time.Do not hesitate to contac ... Xavier Single Button ErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 6, 2015 at 12:59pm   2 Most recent comment from TheFox Support:Hello Xavier,If you are using the version 1.32 of thefox :Please delete the visual composer, then go to appearance > install plugin to reinstall the visual composer ( this will install the newest vers ...