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Public Tickets

jay Where is the video tutorial?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 10, 2015 at 11:55am   7 Most recent comment from TheFox Support:Hello Rick,Unfortunately when we updated the theme a lot of thing changed and no the video are not longer useful,You can find the theme documentation here : http://thefoxwp.com/wp-content/themes/TheFo ... Rick Styling Features/FunctionalitiesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 10, 2015 at 11:53am   2 Most recent comment from TheFox Support:Hello Rick, thanks for purchasing Thefox!1) For the parallax on mouse over this can be done using the revolution slider.2) We don't have a fixed footer options for our theme but if you want to have th ... Glyn Full Width ProblemClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 10, 2015 at 11:45am   2 Most recent comment from TheFox Support:Hello Glyn,We replied to your other ticket.Do not hesitate to contact us if you have other questions.Regards Josh Theme Not AvailableClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 10, 2015 at 11:40am   5 Most recent comment from TheFox Support:Hello Josh,The theme is now avaible for download!Do not hesitate to contact us if you have other questions.Regards Kyriakos Author name in postsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 10, 2015 at 11:40am   4 Most recent comment from TheFox Support:Hello,Then please edit the single-default.php and remove the part on the line 541 Do not hesitate to contact us if you have other questions.Regards Edgar Menu 3 linesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 10, 2015 at 8:31am   2 Most recent comment from TheFox Support:Hello Edgar, thanks for purchasing Thefox!Try to add this custom css ( thefox > styling options ) :#nav_button:before { font-family: "FontAwesome"; display: block; content: "\f0c9"; padding: 8px 0 0 0 ... Karim Theme updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 9, 2015 at 2:01pm   2 Most recent comment from TheFox Support:Hello Karim,You can check the changelog from our theme page :http://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/11099136Do not hesitate to contact us if you have other question ... Solosin Theme not available in themeforestClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 9, 2015 at 4:36am   2 Most recent comment from TheFox Support:Helloour team forgot to check the compatible with Visual composer in the last update so theme is temporaly deactivated but should be reactivated soon, we hope todaySorry for the inconvenienceRegards JUAN PULEO Cart IconClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 9, 2015 at 4:25am   12 Most recent comment from TheFox Support:Hello,did you correctly add it after cart content class?Check the first message you send us and you should see what need to be replacedif that still doesnt work please give us a link to your websiteRe ... Nic Option for custom mobile menu?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 9, 2015 at 4:21am   3 Most recent comment from TheFox Support:Hello Nic,the theme is temporaly deactivated, it should soon be reactivated.Sorry for the inconvenienceRegards Sputniq Design MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 9, 2015 at 4:00am   2 Most recent comment from TheFox Support:Hello,Unfortunately this is not possibleDo not hesitate to contact us if you have other questions,Regards François Babin REmove breadcrumbs from blog article detailsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 8, 2015 at 12:57pm   2 Most recent comment from TheFox Support:Hello Francois,If you want to hide the title for all page add this custom css ( thefox > styling options ) :.page_title_ctn { display:none; }If you only want to hide for single post :.single-post .pag ... Ric not smooth scrollingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 7, 2015 at 9:59am   2 Most recent comment from TheFox Support:Hello Ric,First, I see that you are using WordPress 4.3 but the version of the theme and of the visual composer you are using are not compatible, Please :- delete the visual composer- update the theme ... Florcit Cant load de previous site pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 7, 2015 at 9:38am   4 Most recent comment from TheFox Support:Hello Florcit,Do you have the version 1.32 of the theme installed?Do you have the visual composer version 4.7.4 installed?The error you gave us should not appear if you have both theme and visual comp ... Artur footer columns stacking on tablet and similar resolutionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 6, 2015 at 9:53am   2 Most recent comment from TheFox Support:Hello Artur,Please try to add this custom css :@media only screen and (max-width: 1035px) {.widget_wrap:nth-child(3) {clear:both;}That should fix the problemDo not hesitate to contact us if you have o ...