Public Tickets
tushar
Problem Setting up the Demo ContentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 23, 2015 at 10:07am
2
Most recent comment from TheFox Support:Hello Tushar, thanks for purchasing Thefox!I think you got this problem because of your server settings,Please check this article :What To Do If Demo Content Import FailsDo not hesitate to contact us ...
LORI
Can't import slidersClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 23, 2015 at 10:04am
2
Most recent comment from TheFox Support:Hello Lori, thanks for purchasing Thefox!I think it's a problem with your server settings, please change your server settings to the settings you can find in this article : What To Do If Demo Content ...
Ida
Remove featured image in postClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 22, 2015 at 3:15pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions!Regards
talegal
rd-custom-breadcumbs.phpClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 22, 2015 at 10:11am
2
Most recent comment from TheFox Support:Hello Talegal,Thanks for the feedback, if you could send us a zip files that contains the files you modified so our dev team can check and maybe use the files for our next update.Thanks in advance.Reg ...
Bartek
Broken buttons after update to 1.30Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 21, 2015 at 10:01pm
8
Most recent comment from Bartek:Thank you for help guys!We came back to TF 1.23 and WP 4.2.4. The issue is gone.Waiting for visual editor update ;)
anna
Coming soon page - template THE FOXClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 19, 2015 at 9:13pm
2
Most recent comment from TheFox Support:Hello Anna, thanks for purchasing Thefox!Please go to your wordpress dashboard then Thefox > styling options and add this custom css :#coming_soon_form input[type=button] { width: auto; }This should f ...
Cody
WordPress 4.3Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 19, 2015 at 4:08pm
4
Most recent comment from Shanta Johnson:Okay, no problem. Thanks
Fernando Santos
Slider side buttonsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 18, 2015 at 7:42pm
8
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Luuk
Woocommerce update!Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 18, 2015 at 3:56pm
10
Most recent comment from TheFox Support:Hello Luuk,We didn't had time to had the sidebar template in this update, we had to release the update asap to fix the revision tab problems.We will make a new update asap.Regards
Vitor
Backgorund heightClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 18, 2015 at 6:23am
2
Most recent comment from TheFox Support:Hello Victor,When you are editing the row ( open the row settings then click on design options )you should be able to choose the background repeat size, or if you want to reduce the size of the row it ...
Wesley
CPT UI doesn't show featured images in custom posts.Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 16, 2015 at 5:50pm
2
Most recent comment from TheFox Support:Hello, when you have registered your customs posts I think there is an option named "supports" where you can set what the custom post will use for exmaple : 'supports' => array('title', 'editor ...
ffree
Problem uploading demoClosed
Pre-Sales Questions
Updated August 15, 2015 at 8:50am
2
Most recent comment from TheFox Support:Hello,Can you please create a new ticket under thefox category so we can verify your purchase,Also please give us access to your dashboard so we can check what's wrong.Regards
Valderes Zimmer
List of child pagesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 14, 2015 at 10:38am
2
Most recent comment from TheFox Support:Hello Valderes, thanks for purchasing Thefox!It depends what and where you want to do this but you should use php if you want to do this.Do not hesitate to contact us if you have other questions.Regar ...
Kamil
BreadcrumbsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 13, 2015 at 3:05pm
2
Most recent comment from TheFox Support:Hello Kamil,You can translate the theme words by creating a PO file for your language.If you only want to translate the home then go to functions/rd_theme_functions/rd-custom-breadcrumbs and edit the ...
Anja
Google maps don't show anymoreClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 13, 2015 at 1:02am
3
Most recent comment from SaneChoiceLtd:Hi Anja,I also can see the maps and it seems to be working fine.Brad