Public Tickets
João Vicente Santos
Image with animation and hover textClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 26, 2015 at 8:14am
6
Most recent comment from TheFox Support:Hello,The update we made was just changing our theme screenshot, our designer made a miss and send an update notifications to all buyer.Our team already made the fix but we are waiting on the visual c ...
Giacomo
Products woocommerceClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 26, 2015 at 7:38am
8
Most recent comment from TheFox Support:Hi again,In fact if you are having a website that works, then no need to update anything.If there is security update or such then maybe you should update but when something is working no need to fix i ...
Gabriel
Problems loading demo contentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 25, 2015 at 9:08pm
4
Most recent comment from TheFox Support:Thanks a lot.It may be a problem with the new version of wordpress and the theme importer.We will check this for our next update.Regards
Cayden
Internet Explorer Display IssuesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 25, 2015 at 9:05am
6
Most recent comment from TheFox Support:You're welcome.We already made the changes, now we are waiting for the visual composer team to come with an update for their plugins.Regards
brian
Staff carousel image sizesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 24, 2015 at 11:30am
4
Most recent comment from TheFox Support:Glad to hear you like our support, again sorry for not being able to help you with your current problem.Do not hesitate to contact us if you have other questions.Regards
Naveen
Search layout. List instead of gridClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 24, 2015 at 10:58am
4
Most recent comment from TheFox Support:Hello Naveen,It depends from where you execute the search, but for example the header search is something we programmed so even using a plugin won't replacing it.If you are using the search from the s ...
Jean-Michel
PortfolioClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 24, 2015 at 10:52am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
tushar
Problem Setting up the Demo ContentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 23, 2015 at 10:07am
2
Most recent comment from TheFox Support:Hello Tushar, thanks for purchasing Thefox!I think you got this problem because of your server settings,Please check this article :What To Do If Demo Content Import FailsDo not hesitate to contact us ...
LORI
Can't import slidersClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 23, 2015 at 10:04am
2
Most recent comment from TheFox Support:Hello Lori, thanks for purchasing Thefox!I think it's a problem with your server settings, please change your server settings to the settings you can find in this article : What To Do If Demo Content ...
Ida
Remove featured image in postClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 22, 2015 at 3:15pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions!Regards
talegal
rd-custom-breadcumbs.phpClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 22, 2015 at 10:11am
2
Most recent comment from TheFox Support:Hello Talegal,Thanks for the feedback, if you could send us a zip files that contains the files you modified so our dev team can check and maybe use the files for our next update.Thanks in advance.Reg ...
Bartek
Broken buttons after update to 1.30Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 21, 2015 at 10:01pm
8
Most recent comment from Bartek:Thank you for help guys!We came back to TF 1.23 and WP 4.2.4. The issue is gone.Waiting for visual editor update ;)
anna
Coming soon page - template THE FOXClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 19, 2015 at 9:13pm
2
Most recent comment from TheFox Support:Hello Anna, thanks for purchasing Thefox!Please go to your wordpress dashboard then Thefox > styling options and add this custom css :#coming_soon_form input[type=button] { width: auto; }This should f ...
Cody
WordPress 4.3Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 19, 2015 at 4:08pm
4
Most recent comment from Shanta Johnson:Okay, no problem. Thanks
Fernando Santos
Slider side buttonsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 18, 2015 at 7:42pm
8
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards