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Public Tickets

Adam Backend editor not appear for blog postsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 29, 2015 at 1:34pm   2 Most recent comment from TheFox Support:Hi Adam,Click on the visual composer tab then check the checkbox for the post type you want to be able to use the visual composer then click saves changes, even if the checkbox is already checked clic ... Adam Comments on Pages?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 29, 2015 at 1:33pm   2 Most recent comment from TheFox Support:Hi Adam,If you want to do this go edit the page.php and replacethe_content();bythe_content(); comments_template();Then when editing the page click on the screen options ( top right of the page ) and ... Kyriakos Portfolio link to another page.Closed Pre-Sales Questions   Updated August 29, 2015 at 1:14pm   2 Most recent comment from TheFox Support:Hello, sorry for the late reply.About the portfolio this is not possible without modifying a number of files.For the visual composer you should be able to enable it, click on the visual composer tab a ... Ryan Problem with Coming Soon PageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 28, 2015 at 9:09am   2 Most recent comment from TheFox Support:Hello Ryan,First add this custom css ( thefox > styling options ) :#coming_soon_form input[type=button] { width: auto; }That should fix the problem.The coming page is created using the page template, ... Ryan Image Link Target BugClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 28, 2015 at 8:13am   2 Most recent comment from TheFox Support:Hello Ryan,You should downgrade wordpress to 4.2.4 since the visual composer is currently not compatible.If you still keep using 4.3 you will have problem in most of the modules.Regards Ryan Problem with ButtonsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 28, 2015 at 8:11am   2 Most recent comment from TheFox Support:Hello Ryan,This problem is because the visual composer plugin is not compatible with WordPress 4.3.If you want to fix this for the moment you have 2 options.1. Downgrade WordPress to 4.2.42. Disable W ... Alysson Landing PageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 27, 2015 at 10:51am   2 Most recent comment from TheFox Support:Hello Alysson, thanks for purchasing Thefox!If you have imported the demo then please check this documentation page : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documen ... Serena I can't understand the results on pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 27, 2015 at 10:35am   2 Most recent comment from TheFox Support:Hello Serena,That's strange, you got a space on the right of your posts.Could you please give us access to your dashboard so we can check what's wrong?To hide the title bar and breadcrumbs add this cu ... Monika Ubermenu and Privet Content doesn't workClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 26, 2015 at 2:32pm   2 Most recent comment from TheFox Support:Hello Monika, thanks for purchasing Thefox!Sorry but we didn't test the Ubermenu and don't have the plugin so can't make the test.Also we don't do support for third party plugins.Sorry for not being a ... João Vicente Santos Image with animation and hover textClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 26, 2015 at 8:14am   6 Most recent comment from TheFox Support:Hello,The update we made was just changing our theme screenshot, our designer made a miss and send an update notifications to all buyer.Our team already made the fix but we are waiting on the visual c ... Giacomo Products woocommerceClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 26, 2015 at 7:38am   8 Most recent comment from TheFox Support:Hi again,In fact if you are having a website that works, then no need to update anything.If there is security update or such then maybe you should update but when something is working no need to fix i ... Gabriel Problems loading demo contentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 25, 2015 at 9:08pm   4 Most recent comment from TheFox Support:Thanks a lot.It may be a problem with the new version of wordpress and the theme importer.We will check this for our next update.Regards Cayden Internet Explorer Display IssuesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 25, 2015 at 9:05am   6 Most recent comment from TheFox Support:You're welcome.We already made the changes, now we are waiting for the visual composer team to come with an update for their plugins.Regards brian Staff carousel image sizesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 24, 2015 at 11:30am   4 Most recent comment from TheFox Support:Glad to hear you like our support, again sorry for not being able to help you with your current problem.Do not hesitate to contact us if you have other questions.Regards Naveen Search layout. List instead of gridClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 24, 2015 at 10:58am   4 Most recent comment from TheFox Support:Hello Naveen,It depends from where you execute the search, but for example the header search is something we programmed so even using a plugin won't replacing it.If you are using the search from the s ...