Public Tickets
Aleksandar
Blog Date SetupClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 16, 2015 at 7:41am
2
Most recent comment from TheFox Support:Hello Aleksandar,Unfortunately this is not possible without modifying the theme file, that would need to add a new custom field for event date and change the posts modules.Sorry for not being able to ...
Diana
Portfolio Item QuestionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2015 at 5:49am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Artur
problem with sticky nav and mobile menu on different screensizesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2015 at 5:13am
8
Most recent comment from TheFox Support:Hi,I see you added custom css for media under 1000px, this is where you need to add the 0px.It behaves differently depending on the screen width because the menu change if the site is seen from phone, ...
Thao
Gallery Photo with TheFox ThemeClosed
Pre-Sales Questions
Updated September 15, 2015 at 4:48am
2
Most recent comment from TheFox Support:Hello Thao,I am sorry but can you create a new ticket under "Thefox" category so we can verify your purchase.Thanks a lot!
Cheyne
License for visual composerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 14, 2015 at 12:07pm
2
Most recent comment from TheFox Support:Hello Cheyne,There is no purchase code included for the premium plugins ( Plugins Licenses ), to update the premium plugin please check this article: Plugins Update.Do not hesitate to contact us if yo ...
Cheyne
Staff Button GoneClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 14, 2015 at 12:06pm
2
Most recent comment from TheFox Support:Hi Cheyne,Do you mean you don't see the staff posts tab on the wordpress dashboard?Did you installed our thefox custom posts plugin?Regards
Enes Bilgin
LanguageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 14, 2015 at 11:56am
2
Most recent comment from TheFox Support:HelloFor translation you need to create the po file for your language.The easiest way to translate the theme is to use Poedit and to create a po file of your language.You can find the .po file in the ...
Mike
Mobile Footer MenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 14, 2015 at 11:48am
2
Most recent comment from TheFox Support:Hi Mike,You could try to add this custom css ( thefox > styling options ) :#footer_coms ul { display:block!important; }Do not hesitate to contact us if you have other questions.Regards
Thao
PSD Files of TheFox Wordpress ThemeClosed
Pre-Sales Questions
Updated September 14, 2015 at 11:12am
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Jesper
form styles on mobile devicesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 13, 2015 at 11:01am
4
Most recent comment from TheFox Support:Hi Jesper, thanks for the feedback!We will add this to our next update!Thanks a lot, hope you had a nice weekendDo not hesitate to contact us if you have other questions.Regards
geo gil
pluginsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 13, 2015 at 11:00am
2
Most recent comment from TheFox Support:Hello Geo, thanks for purchasing Thefox!If you have problems with installing the plugins you can install the plugins from the dashboard, go to the includes/plugins folder and you will find all the zip ...
jesus pulido
Single imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 12, 2015 at 1:59pm
4
Most recent comment from TheFox Support:You need to update the visual composer.Remove the visual composer, go to appearance > install plugins to install the new version.We did it for you, it should be working now.Do not hesitate to contact ...
Alec Tao
Revolution sliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 11, 2015 at 7:41am
4
Most recent comment from TheFox Support:Hi Alec, glad to have been able to help you!About your blog page, are you creating it using the blog module or have you it set as posts pages? ( settings > reading )If you have it set as your blog pag ...
Ernie
Can't create a portfolio correctlyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 10, 2015 at 12:21pm
2
Most recent comment from TheFox Support:Hello Ernie, thanks for purchasing Thefox!If you have created your portfolio post then you need to create the portfolio page using the portfolio module : http://thefoxwp.com/wp-content/themes/TheFox/i ...
Whitney
Pages not saving consistantlyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 10, 2015 at 11:09am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards