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Public Tickets

Josh Portfolio Posts CarouselClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 16, 2015 at 8:17am   4 Most recent comment from TheFox Support:Hello Josh,It will still remains even if you update the theme!Do not hesitate to contact us if you have other questions.Regards Aleksandar Blog Date SetupClosed Pre-Sales Questions   Updated September 16, 2015 at 7:42am   4 Most recent comment from TheFox Support:Thanks!We just replied to your other ticket.Regards Aleksandar Blog Date SetupClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 16, 2015 at 7:41am   2 Most recent comment from TheFox Support:Hello Aleksandar,Unfortunately this is not possible without modifying the theme file, that would need to add a new custom field for event date and change the posts modules.Sorry for not being able to ... Diana Portfolio Item QuestionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 15, 2015 at 5:49am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Artur problem with sticky nav and mobile menu on different screensizesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 15, 2015 at 5:13am   8 Most recent comment from TheFox Support:Hi,I see you added custom css for media under 1000px, this is where you need to add the 0px.It behaves differently depending on the screen width because the menu change if the site is seen from phone, ... Thao Gallery Photo with TheFox ThemeClosed Pre-Sales Questions   Updated September 15, 2015 at 4:48am   2 Most recent comment from TheFox Support:Hello Thao,I am sorry but can you create a new ticket under "Thefox" category so we can verify your purchase.Thanks a lot! Cheyne License for visual composerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 14, 2015 at 12:07pm   2 Most recent comment from TheFox Support:Hello Cheyne,There is no purchase code included for the premium plugins ( Plugins Licenses ), to update the premium plugin please check this article: Plugins Update.Do not hesitate to contact us if yo ... Cheyne Staff Button GoneClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 14, 2015 at 12:06pm   2 Most recent comment from TheFox Support:Hi Cheyne,Do you mean you don't see the staff posts tab on the wordpress dashboard?Did you installed our thefox custom posts plugin?Regards Enes Bilgin LanguageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 14, 2015 at 11:56am   2 Most recent comment from TheFox Support:HelloFor translation you need to create the po file for your language.The easiest way to translate the theme is to use Poedit and to create a po file of your language.You can find the .po file in the ... Mike Mobile Footer MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 14, 2015 at 11:48am   2 Most recent comment from TheFox Support:Hi Mike,You could try to add this custom css ( thefox > styling options ) :#footer_coms ul { display:block!important; }Do not hesitate to contact us if you have other questions.Regards Thao PSD Files of TheFox Wordpress ThemeClosed Pre-Sales Questions   Updated September 14, 2015 at 11:12am   6 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards Jesper form styles on mobile devicesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 13, 2015 at 11:01am   4 Most recent comment from TheFox Support:Hi Jesper, thanks for the feedback!We will add this to our next update!Thanks a lot, hope you had a nice weekendDo not hesitate to contact us if you have other questions.Regards geo gil pluginsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 13, 2015 at 11:00am   2 Most recent comment from TheFox Support:Hello Geo, thanks for purchasing Thefox!If you have problems with installing the plugins you can install the plugins from the dashboard, go to the includes/plugins folder and you will find all the zip ... jesus pulido Single imageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 12, 2015 at 1:59pm   4 Most recent comment from TheFox Support:You need to update the visual composer.Remove the visual composer, go to appearance > install plugins to install the new version.We did it for you, it should be working now.Do not hesitate to contact ... Alec Tao Revolution sliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 11, 2015 at 7:41am   4 Most recent comment from TheFox Support:Hi Alec, glad to have been able to help you!About your blog page, are you creating it using the blog module or have you it set as posts pages? ( settings > reading )If you have it set as your blog pag ...