Public Tickets
Aaron
How to make content images retina readyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 10, 2015 at 10:36am
2
Most recent comment from TheFox Support:Hello Aaron,To set the image retina ready, you need to set double size image.If you set the thumbnail size to 200x50 the wordpress will create a thumbnail 200x50 so the image wont be retina ready.The ...
Giacomo
Expert content + rev slider 5Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 10, 2015 at 10:24am
20
Most recent comment from TheFox Support:Hello, just copy and paste the index.php in the child folder, from ftp yes.Do not hesitate to contact us if you have other questions.Regards
nitin
Issue with Product PageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 9, 2015 at 12:01pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Ramon
Fatal ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2015 at 10:48am
2
Most recent comment from TheFox Support:Hello Ramon, thanks for purchasing Thefox!Please delete the visual composer plugins, then go to appearance > install plugins to install the new version of the visual composer.This should fix the probl ...
Krito
issue with image sizesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2015 at 10:44am
6
Most recent comment from TheFox Support:Hello,Glad to hear you have been able to fix the problem,In fact the problem you had was the visual composer not being updated.Do not hesitate to contact us if you have other questions.Regards
Enes Bilgin
Enable Comments on Staff Member PagesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 7, 2015 at 11:28am
2
Most recent comment from TheFox Support:Hello Enes, thanks for purchasing Thefox!You need to add the discussion option and enable the single staff posts.If you don't know how to do this please give us access to your wordpress dashboard.Rega ...
Dzung
Display main menu in tablet screenClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 7, 2015 at 10:58am
6
Most recent comment from TheFox Support:Hello,Unfortunately to do this you would have to change the javascript ( customjs,js file ).This is not an easy thing to change.Sorry for not being able to help you this time.Do not hesitate to contac ...
Xavier
Single Button ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 6, 2015 at 12:59pm
2
Most recent comment from TheFox Support:Hello Xavier,If you are using the version 1.32 of thefox :Please delete the visual composer, then go to appearance > install plugin to reinstall the visual composer ( this will install the newest vers ...
Xavier
Add New Page ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 6, 2015 at 12:58pm
2
Most recent comment from TheFox Support:Hello Xavier,If you are using the version 1.32 of thefox :Please delete the visual composer, then go to appearance > install plugin to reinstall the visual composer ( this will install the newest vers ...
João Vicente Santos
Page will not loadClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 6, 2015 at 12:54pm
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Toni
Mobile The Fox themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 6, 2015 at 11:57am
2
Most recent comment from TheFox Support:Hello Toni,Unfortunately I don't think this is possible without adding a lot of php functions, there is maybe a plugin that can do a something similar but you will still have to change the mobile them ...
Dreamstate digital
business demoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 5, 2015 at 11:11am
2
Most recent comment from TheFox Support:Hello,If you have imported the demo then now you need to set the homepage, import the revolution slider ( if you want to use the slider ) and set the menu.You can check the documentation to see how t ...
Martijn van Winden
VCompClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 5, 2015 at 10:11am
2
Most recent comment from TheFox Support:Hello Martin,That's really strange, could you try to re-install the visual composer, or remove visual composer and theme and re-install everything.Have you any error? ( check the error log of your ser ...
Jérémie
Still layout problemsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 4, 2015 at 10:51am
4
Most recent comment from TheFox Support:Hello Jeremie,You are right, we didn't noticed the problem still here for the nav type 15~18
Please go edit the media-queries_wide.css on line 581 :You should see
header nav ul {
display:none!i ...
Luuk
buttons buttons buttonsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 3, 2015 at 6:00am
5
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Have a nice week!Regards