Public Tickets
Kory
Sort Portfolio by Category Rather than TagsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 30, 2015 at 12:39pm
4
Most recent comment from TheFox Support:Hello Kory,Thanks for your feedback!Do not hesitate to contact us if you have other questions.Regards
Andrew
Logo on Menu looks distortedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 30, 2015 at 12:12pm
2
Most recent comment from TheFox Support:Hello Andrew,On our screen it looks fine,This something happen when the original image is too big, if you have set the logo size to 150px just set the logo original image to be 300px width.Do not hesi ...
Jeremy
Wordpress MemoryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 29, 2015 at 4:25pm
3
Most recent comment from TheFox Support:Hello Jeremy, thanks for purchasing Thefox!You should raise the memory limit of your server, that should fix all the problems.If you don't know how to do this your host should be able to help you.Do n ...
TEK
Footer input areaClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 29, 2015 at 4:24pm
3
Most recent comment from TheFox Support:Hello Tuan,Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Сергій
Stunning Slideshow ImageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 29, 2015 at 3:42pm
4
Most recent comment from TheFox Support:Hello,to do this you just need to use the "Images carousel" module, and set the style to : Images in box with thumbnail for navigationDo not hesitate to contact us if you have other questions.Regards
Veronica
Duplicated buttonClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 29, 2015 at 3:07pm
2
Most recent comment from TheFox Support:Hello,Please delete the visual composer and install the version we joined to this reply.Then go edit the page with the buttons and edit the buttons then update the page.Do not hesitate to contact us i ...
Kevin
Editing Bolded Text in Custom HeadingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 29, 2015 at 2:38pm
2
Most recent comment from TheFox Support:Hello Kevin,thanks for purchasing Thefox!Please try to delete the visual composer and install the version we joined to this reply.Do not hesitate to contact us if you have more questions.Regards
Terrymcd
Change product image sizeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 29, 2015 at 2:30pm
13
Most recent comment from TheFox Support:Hello,We see there are some custom css that need to be remove :.caroufredsel_wrapper { max-width: 300px; max-height: 400px; }instead try to use the following css the change the related image size :.re ...
Bartek
Can't browse portfolio within tag?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 29, 2015 at 1:40pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.Regards
Carlton
HEADERClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 29, 2015 at 1:34pm
17
Most recent comment from TheFox Support:Hello,
that's really strange,
then please paste this custom css and change the 200px :
header { background: url("http://healthyyouthusa.org/wp-content/uploads/2015/07/healthy_usa_banner2.png") cent ...
Wyfenbok LLC
MAJOR BUG: Single Image Module cause crash and corruption of the pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 28, 2015 at 11:44am
2
Most recent comment from TheFox Support:Hello, this problem is because the visual composer version you are using is not compatible with the version of wordpress and the version of the theme you are using.Please go to plugins and Delete the ...
Justin
header Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 26, 2015 at 9:33am
3
Most recent comment from TheFox Support:Hello Justin, thanks for purchasing Thefox!Glad you have been able to fix it!Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards
Christian
Navigation BarClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 25, 2015 at 10:57am
4
Most recent comment from TheFox Support:Glad to have been able to help you!Do not hesitate to contact us if you have other questions.Regards
Florcit
Regular License KeyClosed
Pre-Sales Questions
Updated September 25, 2015 at 10:56am
2
Most recent comment from TheFox Support:Hello Florcit,Please create a new ticket under "Thefox" category so we can verifiy your purchase.Also the theme include the 4.7 version of the visual composer, you should be able to use everything nee ...
Christopher
transparent mobile menu w/ white logoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 25, 2015 at 9:03am
4
Most recent comment from TheFox Support:Hello,Unfortunately this is not possible without creating a new page template and a new footer template.Copy the footer.php and name it footer-white.phpthen go edit the footer-white.php and changerd_m ...