Public Tickets
Tadeh
TheFox child theme style.css not overriding parent's style.css!Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 13, 2015 at 9:57am
3
Most recent comment from TheFox Support:Hello Tadeh, thanks for your feedback,We will add this fix in our next update child theme.Do not hesitate to contact us if you have other questions.Regards
jorge
no load gallery or slider in demo Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 11, 2015 at 10:32am
5
Most recent comment from TheFox Support:Hello,Sorry but about which background are you talking about?You need the copyright if you want to use the images.Regards
Rick
Social Icons Not Displaying in Header or FooterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 11, 2015 at 10:30am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Rick
1 Click Demo Import -NO Not Really! & Demo Pages Don't Load/Render in BrowserClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 11, 2015 at 10:29am
4
Most recent comment from TheFox Support:Hello Rick,1. There is a page loader, you can deactivate it or change it from Thefox > page loader.2. For the portfolio page, on our demo you can see that we use a slider and the header is set to tran ...
Rick
New Site Clean WP & Fox Theme Install - But ALL Plugins Failed to Install!? Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2015 at 11:56am
3
Most recent comment from TheFox Support:Hello Rick,First I think you got a problem with the server settings ( configuration ) and the folder permission settings, that's why you got those error.For the premium plugins included in the theme p ...
jay
Where is the video tutorial?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2015 at 11:55am
7
Most recent comment from TheFox Support:Hello Rick,Unfortunately when we updated the theme a lot of thing changed and no the video are not longer useful,You can find the theme documentation here : http://thefoxwp.com/wp-content/themes/TheFo ...
Rick
Styling Features/FunctionalitiesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2015 at 11:53am
2
Most recent comment from TheFox Support:Hello Rick, thanks for purchasing Thefox!1) For the parallax on mouse over this can be done using the revolution slider.2) We don't have a fixed footer options for our theme but if you want to have th ...
Glyn
Full Width ProblemClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2015 at 11:45am
2
Most recent comment from TheFox Support:Hello Glyn,We replied to your other ticket.Do not hesitate to contact us if you have other questions.Regards
Josh
Theme Not AvailableClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2015 at 11:40am
5
Most recent comment from TheFox Support:Hello Josh,The theme is now avaible for download!Do not hesitate to contact us if you have other questions.Regards
Kyriakos
Author name in postsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2015 at 11:40am
4
Most recent comment from TheFox Support:Hello,Then please edit the single-default.php and remove the part on the line 541 Do not hesitate to contact us if you have other questions.Regards
Marina LS
Can't load Demo contentClosed
Pre-Sales Questions
Updated October 10, 2015 at 8:42am
2
Most recent comment from TheFox Support:Hello Marina,Please next time create a ticket under thefox category so we can verify your purchase.If dashboard say the demos are imported then you should be able to find all the pages under the pages ...
Edgar
Menu 3 linesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2015 at 8:31am
2
Most recent comment from TheFox Support:Hello Edgar, thanks for purchasing Thefox!Try to add this custom css ( thefox > styling options ) :#nav_button:before { font-family: "FontAwesome"; display: block; content: "\f0c9"; padding: 8px 0 0 0 ...
Karim
Theme updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 9, 2015 at 2:01pm
2
Most recent comment from TheFox Support:Hello Karim,You can check the changelog from our theme page :http://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/11099136Do not hesitate to contact us if you have other question ...
Solosin
Theme not available in themeforestClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 9, 2015 at 4:36am
2
Most recent comment from TheFox Support:Helloour team forgot to check the compatible with Visual composer in the last update so theme is temporaly deactivated but should be reactivated soon, we hope todaySorry for the inconvenienceRegards
JUAN PULEO
Cart IconClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 9, 2015 at 4:25am
12
Most recent comment from TheFox Support:Hello,did you correctly add it after cart content class?Check the first message you send us and you should see what need to be replacedif that still doesnt work please give us a link to your websiteRe ...